ShuttleControl
About ShuttleControl
ShuttleControl Pricing
Starting at $99 per month you get: - Up to 500 trips. - Up to 15 users. - Up to 3 vehicles. https://shuttlecontrol.com/pricing
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ShuttleControl
1 - 5 of 31 Reviews
Bruce
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Game Changer
The day to day management and dispatching of shuttle transportation for customers to and from our dealership ship has never been so easy and efficient! Using this software has made everyone's job's easier and customers more happy.
CONSSoftware glitches can happen from time to time
Vendor Response
Thank you, Bruce, for leaving a review with us. We take our customer feedback seriously, because we know that the future of our product depends on this kind of feedback. We're working towards improving the quality of our product each day by removing any remaining bugs and glitches. If there was one key feature (no matter how big or small) you would us to build to simplify even further, what would that be? Let us know at support@shuttlecontrol.com.
Replied February 2022
Jason
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2021
We like it.
good
PROSlike it - it definitely helps us know where the drivers are and helps us when the customers ask how long they have to wait we can look and see where they are - it also helps if they're dropping off and we need a pick up we can see how close/far apart they are.
CONShe only downside for me really are the odd glitches....yesterday it kept freezing at the point where the driver had dropped off and so we didn't know how far out he was. But to be honest the odd glitch aside I do like it
Vendor Response
Hello Jason, We'd like to thank you for your feedback! It's important to us that our customers are more than satisfied and we would like the opportunity to address this issue immediately. We'll be in touch in the hopes of improving your experience with ShuttleControl.
Replied March 2021
Dr
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Drive on ShuttleControl, Drive on!
Our dealership has been using Shuttle Control for over a month now and I have already noticed improvements to our shuttle service. The dispatching and tracking has minimized time wasted with all the information right in the driver’s hand. Confusion about which driver is completing what trip is gone with the ability to assign drivers certain trips or tasks. As a dispatcher, I particularly like the ability to see in real time where my drivers are, thus minimizing the dead head trips. With the exceptional customer service provided by Cedric and his team, any growing pains in implementing Shuttle Control were easily overcome with the personalized help which included detailed help documents on topics of concern, live text chats, and phone calls that were timely and relevant. Shuttle Control is always looking for feedback and I have already seen improvements made with the intention of making the app and dispatching easier and more user friendly. Keep it up! Thanks Shuttle Control for what has so far been a great experience.
PROSGPS tracking, trip organization, paperless, notes option
CONS- few glitches, no option to create trip from customer database, - would like to move Pending trips the same way I can move Active trips. - unable to auto-populate address if there is a unit number ie/ #1208 - 6551 Ranchview Rd - currently use notes for unit numbers - would like to create a Company in Customers without the First Name and Last Name being required. - would like to edit or add to a note, rather than delete it. - at times drivers find it confusing to see Scheduled trips as Active trips, particularly Missing feature: next day trips - would like to see an estimated time duration for each trip
HELEN
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
EASY TO SET UP & EASY TO USE
We went from an old fashioned hand-written slip system where, if you dropped a slip or the wind blew them off the table - you had no clue which shuttles needed taken care of. We've had other shuttle systems demo'd for us and they make - what should be a simple task - complicated. ShuttleControl makes it easy.
PROSThe ability to communicate to the shuttle drivers quickly, clearly and efficiently is our favourite feature. The set up is so simple and even those who aren't technologically inclined caught on very quickly. Our experience has been positive to the whole way through.
CONSWe don't feel the product could use any improvements
Reason for choosing ShuttleControl
The sleep and simple design, easy set up, price and the knowledge of the folks @ ShuttleControl
Kourtney
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Saves time!
ShuttleControl has brought much more organization to the way we schedule shuttle rides. It keeps everyone on the same page and all you have to do is log in and you can see where the shuttle is, how many more rides are scheduled for that day, and any pending rides for future days. We are also excited to have a lot of built in reports/analytics that we can see in just a couple clicks versus our old method of paper logs.
PROSThe entire team has agreed that this has been a very easy transition from using our paper logs that we have had for many years. The software has been very easy to use and everyone caught on very quickly. We really enjoy being able to schedule the shuttle at the same time that we schedule a customer for service, it saves so much time. We also love that ShuttleControl sends messages to the customer letting them know how far away the shuttle is when in route.
CONSSo far we haven't found anything that we are unhappy with.
Reason for choosing ShuttleControl
The owner of our dealership recently purchased another dealership and they were already utilizing ShuttleControl. Once we were able to see how easy it was to navigate and use it just made sense for us to also get the software.