Teletrac Navman DIRECTOR
About Teletrac Navman DIRECTOR
Teletrac Navman DIRECTOR Pricing
Contact Teletrac Navman for pricing information.
Starting price:
$25.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Teletrac Navman DIRECTOR
1 - 5 of 45 Reviews
Dominic
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Chattanooga Bus Company
It has been a positive experience. I would recommend it to all.
PROSEase of use The phone App Customer support
CONSNothing really. Like all software, just have to get use and comfortable with the system.
Reason for choosing Teletrac Navman DIRECTOR
No up front costs. Ease of getting set up with installation
Tom
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed August 2022
Great Product with absolutly no Customer service
DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you! However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails.
PROSThe accuracy and the layout for reports are great
CONSMy original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is [SENSITIVE CONTENT] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored
Reason for choosing Teletrac Navman DIRECTOR
Due to pricing and an amazing sales team experience which turned out to be all talk and no walk.
Randy
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2024
Former Teletrac user switched to Samsara
Poor, when we chose not to renew our contract we had a lot of issues getting their billing department to make the correct adjustments
PROSWas best option at the time for AOBRD compliance
CONSWhen time came to switch from AOBRD to ELD we chose to switch to Samsara because of video features and ease of installation
Reason for choosing Teletrac Navman DIRECTOR
We chose Teletrac initially, but then chose to switch to Samsara at the end of the contract
Manny
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Great Vehicle Tracking Software
Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.
PROSIt's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.
CONSSatellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.
Edwin
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2020
SAVE YOURSELF RUN FROM TELETRAC!
We had used Teletrac, From June off 2018 – May of 2019, of the many problems we reported to Teletrac, I have included 2 specific examples that in my opinion not only demonstrate the lackadaisical approach Teletrac takes in resolving our issues, but also provides the reasons, beyond a shadow of a doubt, that Teletrac did not resolve our issues within a timely fashion. Issue #1: Idling Report Issues: We use idle data to dictate what our drivers will be receiving as part of their fuel-saving bonus. Date Issue was Reported: 09/10/2018 Date Issue Resolved: Never Total Time Unresolved: 8+ Months Issue #1 Recap: We had reached out several times starting on September 10, 2018, to get the idle time reports fixed as they were providing incorrect data. This was a feature that Teletrac had advertised when selling their product. This issue although multiple correspondences every month from the original date of reporting were had, was never fixed. There were large periods of time that had gone on where we were never reached out too. This was detrimental to or business because our drivers have a performance bonus that is given out monthly that is based on fuel mileage when we are unable to get a correct reading of fuel consumption we are paying out bonuses or not paying out bonuses on incorrect data. To put this into perspective, Samsara our current ELD provider had an issue with their idle time reports, not only did they reach out to us on a weekly basis as this was being fixed, but t
PROSThe thing that attracted me to this company was the integration with McLeod and the reasonable price. -- However as I would soon discover, these were merely a honey trap.
CONS1. The fact that the product just did not work. 2. The worst customer support I have ever had the displeasure of dealing with. 3. LIESSSS
Reason for choosing Teletrac Navman DIRECTOR
Because at the time Samsara did not have McLeod integration, which now they do btw. and they are amazing!!! I can't believe Teletrac can stay in business with Samsara on the market.
Reasons for switching to Teletrac Navman DIRECTOR
False promises, we should have stayed with KT, KT is a great product, we switched because Keep trucking was working on fixing issues with their AOBRD function, we wanted to continue to use the AOBRD rather than switch to the ELD, WHICH WAS A MISTAKE, but hindsight is 20/20.