Ahsay Offsite Backup Server
About Ahsay Offsite Backup Server
Ahsay Offsite Backup Server Pricing
Starting price:
$1.50 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Ahsay Offsite Backup Server
1 - 5 of 57 Reviews
William
Verified reviewer
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
Very reliable backup solution
We have used Ahsay since 2003. Their product continues to get better with each new version. We are very happy with the functionality.
PROSThis covers all necessary backup points in most networks. You can perform backup jobs to your whim. Even keep files backed up in near real-time with the synchronization features. Beyond that, there are agents for Exchange, Databases, etc.
CONSThe per-agent costs is extremely high. It compares to industry standards, but for some reason the software developers feel there is more money in the retail side of operations that is really there. The reality is that companies like Backblaze are eating up the market share because their monthly fees are too low to compete with based on this model.
Eddie
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Ahsay Backup
After getting the software installed, it does not require much maintenance. The backups will fail intermittently for random reasons that are hard to identify with the reports and logs. The biggest frustration is how inflexible the company is with being able to change your licensing after the purchase. I initially purchased a bunch of workstation backup licenses with my order and then found that most of our clients go with server backups and dont need individual workstation backups running. So I wanted to remove the ACB workstation licenses from future maintenance renewals. Nope, I have to pay for maintenance on those or lose all of my maintenance. You can add more to your license, but you cannot downgrade or upgrade the workstation licenses to server licenses. Ahsay won't let you do it. So in order to keep getting future updates, they wanted me to keep paying maintenance on licenses I have never and will never use.
PROSThe back and restore process works most of the time.
CONSThe customer service staff is very inflexible on licensing changes after the purchase. If you buy too many licenses that you are not using, they will not allow you to remove them from your maintenance for subsequent years. You have to continue paying maintenance on licenses you will never use or the option is to not pay that maintenance and never get any future upgrades. Backup client doesn't always give much information on why a backup fails.
Reason for choosing Ahsay Offsite Backup Server
Initial price was lower than Vembu and I could customize the branding of it to my clients.
Reasons for switching to Ahsay Offsite Backup Server
Needed a backup solution for centralized support of multiple clients.
Vendor Response
Thanks for your comment. Regarding your maintenance, can you email me the details of your unwanted license on maintenance? I'll then see what we can do for you.
Replied October 2020
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Good software, bad QA
It's a good software, popular in the online backup market, but with many issues. If I had another solution with less issues and as many options, I would probably switch - in the meantime I keep using it, doing workarounds for things that are not working properly, and hope that the next update doesn't break something else...
PROSAhsay is very light and fairly easy to use. It has multiple modules to support the different types of backup.
CONSThere are a few major irritants: the restore time is extremely long, so if you have a few terabytes, expect it to take days. When they bring out a new version, it happens often that they break something that was working before. We were never able to make the VM images and Office365 modules work properly, so we had to use another solution for those. Pricing wise, they have become less competitive since they started charging per server and module instead of per account. The fact that they charge for replication, which should be standard, convinced us to use our storage system to replicate directly instead of purchasing the module through Ahsay. Finally, as an MSP, their reporting is very bad, so we had to use a third party that connects to Ahsay to generate daily report logs.
Reason for choosing Ahsay Offsite Backup Server
I have had experience with it for years.
Vendor Response
Thanks for your comment. We'll be working on enhancing the reporting in the future releases. For your VM and O365 backup, can you email your problems to us? Our Support Team should be able to help you out.
Replied October 2020
Adriano
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Monst reliable software with technical support for any online backup needs
Our users are very happy with the software friendly interface. Resellers are satisfied with brandings options and we like the possibility of multi-destination to backups, replication options and the features of latest version 8. Which combines: all experience of version 6, plus stability of v7 with the unique new features like Office 365 backup, 2-factor authentication login, B2 and Wasabi support
PROSRecoverability, Data Compression Ratio and People (Technical Support).
CONSBackup server side could be less passive. It could have options like: stop running specific backups jobs and disconnect clients.
Reason for choosing Ahsay Offsite Backup Server
Proactive Technical support and stable commercial policy
Reasons for switching to Ahsay Offsite Backup Server
More reliable techincal support
Vendor Response
Thanks for your nice comments
Replied October 2020
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2020
Reliable online backup but unreliable commercial support
The suite is a very good product and satisfied our company as msp and our customers for 7 years
PROSThe software is reliable and full of options. Was our choice after TSM. Server side wasn't amazing and technical support average. New version looks like they improved server side but upgrade cost was huge so we still use the old V6
CONSA proper sales policy, and and maybe a little effort to be nice with overseas customer also if they are small.
Reason for choosing Ahsay Offsite Backup Server
Better for white label and more features. Oracle and lotus domino agents
Reasons for switching to Ahsay Offsite Backup Server
Lack of innovation and features of the old product
Vendor Response
Thanks for the comment. Regarding the huge upgrade cost, can you email me your info so that we can make some good offer to you?
Replied October 2020