Kentik
About Kentik
Most Helpful Reviews for Kentik
1 - 5 of 34 Reviews
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed August 2019
Kentik Network Monitoring
The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.
CONSVersatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.
Romeo
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Kentik must have if you try to be proactive
First when we turned up kentik for our DDoS offering I needed to send API calls to more than one destination as we have multiple Scrubbing Centers. I wanted both Scrubbing Centers to work in Active/Active mode. Kentik at the time did not provide that option and we would have to maintain 2 policy's for each Scrubbing Center. This is an administrative nightmare but Kentik's response to my problem was to give them a week to make this happen. I was stunned on how fast they were able to turn this around
PROSKentik approached me about their netflow extremely fast query capabilities. I just brushed my shoulders because I didn't think there was any problems with my in-house netflow server. When I agreed to test out their product I was extremely shocked that any query I ran was single digit seconds vs 30-50minutes that I was used to.Setting up trigger alerts is fairly simple and you get countless of options on your alert mechanism. This is CRITICAL to TierPoint to be quick AND accurate because it triggers an API call to our DDoS Scrubbing Centers to take the bad traffic away from our Data Centers and re-route them to our Scrubbing Centers to save our backbone from DDoS Attacks
CONSNetflow and SNMP data is preferred to go to Kentik direct over the Internet. I truly don't like to have my SNMP features enabled on the outside network so they have a kProxy product that sits on your inside network to collect the data. At first kProxy was challenging to get going but it came a long way and it's been SOLID for more than a year now. This is not a Con anymore but this is all I can think of.
Brad
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2020
Kentik for Managed Service Providers
Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize.
PROSLike most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.
CONSFor a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.
Reasons for switching to Kentik
We switched/unified to Kentik years ago based on its flow visualization and DDoS monitoring capability at scale capabilities.
Leonardo
Telecommunications, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2023
Kentik - Indispensable in managing your business
We use Kentik as a means and an end. I explain. As a means we use Kentik in ISP analysis, identifying traffic types and peerings opportunities. In this case, the level of assertiveness, information update and granularity are incomparable. As an end, we deal with Kentik in South and Central America. Our clients show enormous satisfaction with the platform. In addition to the functionalities already mentioned, I hear statements about how the control over what happens in the network and in the operation has improved.
PROSKentik brings together a number of important features in business management. Especially in our peering management work, I like the level of granularity of information from CDN/OTT Analytics, Discover Peers, and Flow Analytics. I understand how important Protect and Synthetics are to businesses and I find Kentik's interface very user-friendly, intuitive and inviting.
CONSI understand that Kentik could in the near future consider having its own scrubbing center, with an affordable cost of the complete solution, like Wanguard or Arbor. More and more customers are concerned about volumetric attacks and combining the solutions in many cases is beyond the available investment budget.
Gustavo
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The Best Network tool in Market
Kentik is a complete solution for all business that delivery digital information. It covers all segments, either if it is on premisis ou cloud. It is very easy and fast of implementation cycle (so you can be confident that everything will be operational in a very short period).It can replace diferent platforms in a single solution that touch differents areas of the company (operations, delivery, engineering and administrative)
CONSThere is not much Cons to say. I would consider some others ways to store locally overall data of strategic providers over time.