Parcel Panel

RATING:

5.0

(22)

About Parcel Panel

ParcelPanel is a comprehensive order-tracking solution designed to optimize your eCommerce operations and deliver exceptional customer experiences. With ParcelPanel, you can streamline your order management processes and gain full visibility into the status and location of your shipments. Efficiency is at the core of ParcelPanel. It consolidates tracking information from 900+ global carriers into one intuitive platform, eliminating the need to visit multiple carrier websites. Real-time tracking updates keep you informed, allowing you to proactively address any delivery delays or exceptions. Customer satisfaction is paramount, and ParcelPanel helps you exceed expectations. With automated notifications, you can keep your customers informed about their order's progress, ...

Parcel Panel Pricing

Starting price: 

$11.00 per month

Free trial: 

Available

Free version: 

Not Available

Parcel Panel All in one tracking
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Parcel Panel Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Parcel Panel

1 - 5 of 22 Reviews

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Testing the product

PROS

Ease of integration with Shopify. Testing the product and all its functionalities.

CONS

I'm just getting started so i can't really comment in details but so far I like a lot what i am seeing.

Stan

Online Media, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great plugin and excellent support team

Great experience with the support team, always answering instantly via the livechat. Reduced customer questions highly thanks to the plugin features and clear information for customers.

PROS

Easy to use pluging for woocommerce. Allows all the necessary features to offer a good tracking experience to customers. The plugin is able to track any parcel from any transporter with the ability to translate manually all shipment statuses in local language. The support team answers instantly and makes pro-active suggestions.

CONS

I do not see any cons to mention. The features allow me to offer exactly what I need.

Reasons for switching to Parcel Panel

Insufficient features proposed by Aftership.

Sofia

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Exccelent Customer Service

Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts

PROS

Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts

CONS

The price could be lower. Everything else is OK

Olivier

Furniture, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

very good product for dropshipper

quite good, customer support is also excellent , i contacted them to ask few question about detailed tracking and extend my tracking ability in the free version.

PROS

Tracking for dropshipping and selecting only the info you want to show to your customer

CONS

not translated detailed tracking on the free version

Anastasia

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Excellent App, Delightful Support

PROS

Parcel Panel has been a game-changer for me! Their service is exceptional, and the support team is top-notch. I had a few questions about my shipments, and their support was quick to respond and super helpful. It's made managing my packages a breeze. I highly recommend Parcel Panel to anyone in need of reliable and friendly service. Thank you for making my life easier!

CONS

I've noticed that at times, the app experiences a bit of delay in updating its data. It's a minor concern, and I believe that addressing this issue would further enhance the overall experience. Thank you for your continued efforts to improve the service.