what really caught my attention about parcelLab is how they made it crystal clear why they're a better choice than AfterShip when we first started chatting. But what I truly appreciate about them is the direct customer support I receive. It's a world apart from dealing with constantly changing agents in AfterShip's chat. With parcelLab, it feels like a more personal touch. And the icing on the cake is that they offer plenty of customization and localization options, which has made a world of difference in improving the after-sales experience for my customers.

Took a while to set up, since it is a really sophisticated solution, but the parcellab team did a great job in guiding us through it

Basically for every question I had, parcellab had a solution. We work with them since the beginning and the amount of features is amazing and never ending combination are possible.

Reporting only works for three months backwards - but as usual - a great solution was found!

very positive and cheery

parcelLab's software offers customers the tool's to monitor shipments and have control in customers' hands

no cons have been know until today. Especially, when parcelLab is expanding to CIS & Asia