Well documented API, and everything works as expected. They also cover a lot of features which competitors do not have, such as batch label printing.

The website UI leaves a little to be desired, but it's straightforward enough. Could be improved with better search/filtering capabilities.

We've been using this EasyPost for our online shipping since 2016. It is so much more reliable than our previous shipping service, has very little down time, and the customer service is decently responsive for the rare occasions when the shipping API has had errors or down time.

In a recent update they made the customer lookup less intuitive.

Not great at all. We had to purchase this as part of another software package and we are trying to like it but it's ridiculously frustrating to use. For the long term maybe it would make sense but right now we're dumping a ton of time into shipping tasks that only take us minutes in stamps.com or shipstation.

Honestly nothing so far, we're stumped by this but we're basically going in circles just trying to do simple tasks like creating a batch of usps shipping labels from a csv file, something that is easy to do in almost every other software.

It's very customizable but ridiculously difficult to set up simple tasks in

saved us tons of time and money

easy use and documentation of API. product is easy to use

not enough reporting breakdown features. Also we should be able to force rates when shipping to a pobox and use fedex as this is possible but just not in easypost as it does not display a rate

Product is easy to use. Integration was relatively easy as we use Ruby on Rails. The features we use are the basics of just purchasing shipments

Some of the reporting isn't as detailed as we need so we have to create our own reports after we download the initial Also trying to force orders thru when there is a PO Box it only displays USPS when other software allows us to use Fedex.