GoReminders

RATING:

4.9

(58)

About GoReminders

GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-shows and missed appointments. The system features tools like customizable reminder texts, automatic calendar sync, recurring appointments and scheduling. The software can be operated from a desktop or any Android or iOS device. Clients can request new appointments by filling out a form online, which then adds the appointment to the calendar of the business owner. Businesses can even specify the intervals at which they want appointments to recur. For better communication between client and business owners, Go Reminders provides multilingual me...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GoReminders Pricing

Starter: $30/month for up to 15 appointments/month ($25/month paid annually) Business: $60/month for up to 75 appointments/month ($50/month paid annually) Premium: $240/month for 75 appointments/month ($200/month paid annually) - Additional blocks of 75 appointments available for Business and Premium plans

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Choose which customer to remind and how you want to reach them
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GoReminders Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for GoReminders

1 - 5 of 58 Reviews

User Profile

Linda

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great product for the cost! Makes life so much easier and customer service is excellent .

PROS

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

CONS

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Vendor Response

Hi Linda, Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders. Any Feedback is greatly appreciated as our main focus is to constantly improve :) Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further! Let me know if you have any questions. Thanks again for your review. -Noah, Customer Support

Replied December 2019

Craig

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

GoReminder Review

Our overall experience with GoReminders is Great. It seems like each month they are adding new features that helps us save even more time and money. Also, the online customer service is excellent.

PROS

The Feature that we liked most about GoReminder is the automated text & email appointment reminders which helped us to increase revenue and free up time

CONS

The software is great, but we would love to be able to call customer services over the telephone. I think this would place them above all the rest!

Reason for choosing GoReminders

We chose GoReminder over alternative products because we found GoReminder to be less complicated and more user-friendly.

Reasons for switching to GoReminders

We made the switch because we were looking for something with more features like Text & Email Reminders, Calendar Integration, and Online Booking.

Vendor Response

Thanks for taking the time to write this amazing review! We're thrilled to know that GoReminders has helped you save time and money while increasing your revenue. In addition to improving the GoReminders platform, we remain committed to investing in customer support and will constantly strive to provide immediate assistance for your needs. Feel free to reach out if you have additional feedback. - Jocelle, Customer Support

Replied October 2022

Jamie

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2020

Works

PROS

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

CONS

The appointment date should go to the next weekday.

Vendor Response

Hi Jamie, Thank you so much for taking the time to give your review! We really appreciate your feedback. I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have. Thank you again for your review! -Oceana, Customer Support

Replied January 2020

Gabby

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Love these guys!

We love [SENSITIVE CONTENT HIDDEN] and the who Grreminders team! Every time I have a question, there's never a don't in my mind, I can ask and they will not only have an answer but a speedy response at that!

PROS

I love that GoReminders was a start up company the same time I started and they've continued to grow and benifit my ever growing business every step of the way!

CONS

Only wish we could add specific timing so customers could see how long we allot to be with them at scheduled appointments.

Reason for choosing GoReminders

Wanted to work with another small up and coming business who would understand our needs

Vendor Response

Hi Gabby, Thank you for your amazing review! We are so thankful for your support and so happy that we've been able to help improve your business. You can create a custom field for Time Allotment that can also be used a tag in your reminder templates. We'll send you some additional details on how to set this up. Thanks again for your review. We greatly appreciate it! - Oceana, Customer Support

Replied February 2020

Robin

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The best appointment app we could find

Our experience has been excellent; quick communication back when we have questions, always courteous and polite. Explaining things to the fullest doesn't leave us feel like we have to try to interpret the responses.

PROS

Easy to use for a person who isn't tech-savvy, Pricing is very reasonable. Never has it shut done on us. Help us be 100% proficient to run our business

CONS

Just would like it to integrate with thew software we use

Reason for choosing GoReminders

The main reason a long time ago was the pricing being that we are such a small company, but I feel we book a lot of appointments. We needed something to integrate with the ios calendar, and this was all I could find that would pop the address into the IOS to click on for a map. They actually made that happen for me at my request 5 or 6 years ago. They have been very receptive to my requests and have provided every time. As time has moved on; I have had other options but nothing that compared to this app or the company customer service

Vendor Response

Hi Robin, First of all, thanks so much for your kind feedback about how GoReminders has helped you be 100% proficient in running your business. We work hard to make GoReminders easy-to-use and I'm thrilled to know how the calendar integration has been working for you! I'm going to show your review to the team. I know they'll love to see how pleased you are. Thank you for taking the time to write a review. -Jocelle, Customer Support

Replied April 2023