About SlickText


SlickText is a cloud-based SMS marketing solution for business of all sizes. It caters to various industries including retail, restaurants, schools, churches, ministries, real estate, marketing agencies, e-commerce and nonprofits. Primary features include mass text messaging, text message scheduling, auto-replies, picture messaging, two-way text messaging, email captures, analytics and reporting.

SlickText allows users to reward loyal customers and increase offer redemptions via text marketing. Other features include drip campaigns, birthday texts, free rollover texts, age verification, link shortening, link tracking, keyword marketing, contract segmentation and webhooks. The software offers integration with Facebook, MailChimp, Constant Contact and others.

SlickText is offered in a monthly subscription pricing option. Support is offered via email, live chat and over the phone. Other help options include FAQs and webinars.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

40 Reviews of SlickText

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(38)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 40 reviews

Do you use this product?Write a review

September 2017

Michelle from Real Estate Coaching Simplified

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Slick Text has provided me

Easy to use for the marketing and communicating in an effective way that's affordable and easy to use.

Pros

The open rates of text message marketing make it a no-brainer for me. Additionally, I've got to say that it's really fantastic to be at a speaking engagement and have the room text a word into their phones all at once. It's as close to automated as you can get while you're standing right there in the room. I love it! And the attendees love it because they get whatever they're texting to receive right away. We live in a "right now" world and to deliver in that way is impressive to the attendees. They love it!

Cons

Slick Text has been a wonderful provider for my company. However, I don't like it when a text word is already taken. It has only happened once but it's just part of how text message marketing works.

September 2018

JD from The Ranch Harley-Davidson

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Makes Communication with Staff Easy

I've been using this software for the last couple years to communicate with our staff about events, policy changes, etc and its awesome! It's relatively inexpensive and easy to use and any time I have noticed any bugs or issues, they address my concerns immediately! I highly recommend them!

Pros

The simplicity is my favorite thing about this software! It really is easy to use and now that they offer an app, it's even more easy and convenient.

Cons

I wish I could send emojis in messages. I also wish that when sending pictures or gifs, it would automatically resize them to an appropriate size to send out...now I have to go out and do it on my own which can be difficult.

October 2017

Nachi from Live Like YOU, Now! Coaching & Mentoring

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

My experience with SlickText & Jessica has been one that has filled me with exhales & excited gasps.

I was able to get a lot more intimate with the folks on my list as well as grow my list. People found JOY in hearing from me and I could feel that. That's exactly what I want, especially for my purposes and objectives. Slick text made it very easy for me to say YES to them and to introducing text/sms to my business as a way to connect to the people I serve. I have already began recommending the software. I wish it was wider than the USA.

Pros

I like the geographic data the software captures. It helps me see where my opt-ins are and I'm able to cater to what's going on in their part of the world (USA). Also, the personalization, the graphs, and the knowledge of whether or not people clicked on my links. It's basically e-mail... but bite-sized, friendlier, and intimate - Exactly how I want my people to feel about hearing from me.

Cons

Being able to add personalization at the click of a button (in the composing text window) would be great, being integrated to mailerlite (my e-mailing system),

December 2017

Andrew from Noble Restaurant

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

They are very responsive and offer a reliable texting platform. Jessica is a great customer rep

Pros

The ability to attach mobile coupons to individual text message. The process of sending a message is very simply

Cons

Wish I could put unique coupon codes on campaigns so that each customer would get their own code, occasionally have a text go out later than time desired

Response from SlickText.com of Slick Innovations

Replied December 2017

Hi Andrew! Thanks for your positive feedback. We love having you on board! We actually do offer unique promo codes, here's a tutorial showing you how to take advantage of that feature. https://www.youtube.com/watch?v=HbMIWOyiEo4 If you have any questions, or want someone to walk you through this feature, give us a call at 1.800.688.6290 or shoot us an email at info@slicktext.com. Have a great day!

January 2018

Jesse from Colorado Martial Arts Academy

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

A fantastic value for the money

Easier communication with my Karate Family population and a super easy way to run contests when I make public appearances at festivals and other community events

Pros

The contests and multiple text words are excellent. The user interface is also easy to use. Most of all, the customer service from Slick Text is nice and very responsive.

Cons

A mobile app would be an excellent addition to the offerings of Slick Text. There have been times when I didn't have an opportunity to sit in front of my computer and set up a text or contest.

Response from SlickText.com of Slick Innovations

Replied January 2018

Hi Jesse! We totally understand your desire for an app, but in the meantime, our mobile responsive dashboard should do the trick. We've worked hard to make the mobile experience super user friendly, and want you to feel comfortable setting up a campaign on the fly. On top of that, we do have our mobile send feature, which allows you to send a mass text campaign right from your phone. Here's a video that explains more: https://www.youtube.com/watch?time_continue=4&v=RtsYGXruDEI If you have any questions, please give us a buzz at 1.800.688.6290.

September 2017

Jim from Steele Hill Resorts

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Slick Text has made the entrance into the texting world so easy!

Additional contacts not able to be reached from generic lead generation.

Pros

The software is easy to use and best of all can be retrieved easily from your cell on the road. My inside representative can easily and quickly assist me with all my questions and concerns. The entire company has been quick to add features not even developed within the platform yet.

Cons

The addition of a widget is difficult and I need to reach out to have my favorite representative always help me enter this.

January 2018

Tyler from The University of Mobile

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

My experience with Slicktext has been great!

Pros

The ease of use has been great! Love having help at the drop of a hat. I remember sitting with a customer service rep for at least an hour working out details for our plan.

Cons

There isn't much I would say having an app to send texts from a mobile device would be helpful. I have been in situations that i needed to send a text and couldn't or needed to modify something on our account but didn't have my computer.

Response from SlickText.com of Slick Innovations

Replied January 2018

Hi Tyler! We've worked hard to make the mobile experience user friendly, and want you to feel comfortable setting up a campaign on the fly. Our mobile responsive dashboard should mimic an app experience. On top of that, we do have our mobile send feature, which allows you to send a mass text campaign right from your phone. Here's a video that explains more: https://www.youtube.com/watch?time_continue=4&v=RtsYGXruDEI If you have any questions, please give us a buzz at 1.800.688.6290.

October 2017

Lynne from Towny (Roll Forward LLC)

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

SlickText Customer Service = incredible! Dashboard & analytics keep improving. Contest was flawless!

SlickText helps us track our marketing messages and activities to see what is working .. or not. Simple to set up, track and analyze information. Their customer service is over-the-top great!

Pros

SlickText nails it with Dashboard, Analytics and extra-mile Customer Service.

The SlickText software is so easy to use, with a dashboard that continues to improve every day and analytics that help us track our progress and messaging.

September 2017

Earnest from TEXmobi Solutions

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Very user friendly and GREAT features!

Pros

Mobile Coupons ALL DAY!!!
Affiliate Program
Love the SlickText Team: Matt, Bobby, Sean and Jessica!

Cons

I dislike the fact that I loose my rollover text messages if I don't use them over a period of time.

November 2018

Tom from Beverage

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Super!

In today's market, having the ability to advertise directly to our customer's smartphones is brilliant. With people cutting the cable on TV and streaming music instead of radio, it's a sure-fire way to get your message through the noise!

Pros

The simplicity of getting your message out there, the ease with which I can get support, and the results we've seen make Slicktext an excellent value

Cons

Being newer, there are still some functions I am looking for, however since we've begun with Slicktext we've already seen several upgrades and the implementation of timed SMS coupon renewals

September 2017

Benjamin from Wellness Connection of Maine

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

My experience has been exceptional, especially with the help of customer rep! She is so knowledgeable!

This software was really easy to use and allowed me to provide feedback quicker than most other platforms. Great job there!

Pros

This software makes marketing to the right customers at the right time so much easier. It enables us to work smarter, not harder.

Cons

There could be more integrations setup with other pieces of software that complement it. This could help omni channel marketing run smoother.

October 2017

Kirk from Fluellen | Hoover Multifamily

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Absolutely Incredible! Love it!

Pros

Ease of use, and customer support is top notch! Jessica is always great to work with, helpful and responsive, and has easily solved all our needs really quickly. We've had fantastic results so far, and look forward to continued success with SlickText.

December 2017

Brandon from UST Logistical Systems

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Phenomenal!

I have been able to grow my company's revenue and generate sales!

Pros

The ability to have direct contact with my client base, the ability to get out info rapidly! The company has invested time into me to make sure that I am able to better utilize their services to grow my business. They have treated me as if I am their top client and worked with me to make sure that I am going to grow. They make sure to take an interest in my company as if my growth was their own! Never been more pleased with the knowledge and pride they take in what they do!

September 2017

ERica from Shop500Boutique

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Quick, knowledgeable and polite!

Pros

It keeps me in touch with my most valuable asset, my clients! It has been addition to my marketing efforts.

Cons

I wish the text would roll over for a longer period of time. I use the service once every three months, I would love to have all my unused texts roll over and not expire.

March 2018

Karen from LuLaRoe Karen & Brian

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Outstanding! Easy to setup and easy to use!

Pros

It is very easy to set up and use. Plus they created the flyers and marketing materials I needed to grow my texting group. It was so easy! Not only do I have another touch point to my customers but they are responding to the text messages and my sales have gone up!

Cons

So far, nothing. I am very happy with this service. I have been using this for a few weeks now and not only is the system easy to use but their customer service is spectacular.

September 2017

red from the robbins agency

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

customer service is number one everything about this company is great

easy setup and running of text 2 win contests

Pros

from beginning to end I love everything about this software. ease of use, ability to give input and suggest updates - everything is based on the customer which is how it should be and if i do need something customer support is always there to help.

August 2018

Christine from Back on the Racks

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Most effective marketing tool I've used for my retail stores!

Super easy to use, great training, outstanding results! I have retail stores...many of our customers will get a text on a sale and have told us that they turned there car around and came immediately to the store to shop! Nothing else has been as effective!

Pros

Ease of use, simple for my customers to join, outstanding support and training, cutting edge!

Cons

I haven't found anything that I do not like about it.

August 2018

dee from ibc

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Efficient & easy!

Pros

Makes sms messages for clients much easier and correspondence faster!!!

Cons

I don't really have any cons for this product.

October 2018

Matt from Bloomington Carpet One

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great for gathering reviews

Pros

After every installation job we perform for a customer, we use SlickText to send a follow up link for them to leave s a Google review. Works great and the conversion rate is high.

Cons

The one downside is I feel that you need a dedicated person to handle the software. Multiple salespeople could probably handle it but having one person run it works well.

May 2018

Peter from RES Auction Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Outstanding Customer Service

Pros

Product works every time. Customer service is top notch. Every question and issue is answered quickly.

Cons

Well it's not free but beyond that it a great service and a great product. Recommend it to anyone looking to reach buyers where they are, their phones.