Infegy Atlas
About Infegy Atlas
Awards and Recognition
Infegy Atlas Pricing
Starting price:
$10,000.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Infegy Atlas
1 - 5 of 72 Reviews
Kirstin
Verified reviewer
Marketing and Advertising, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing Client Success Lead
Our dedicated Client Success Lead, Shawna H., is truly dedicated. I recently threw a last minute, quick turnaround request her way and without hesitation she was eager to help. I needed reports and insights for a client presentation. With little direction she gave me content that was the star of the meeting. Quick turnaround, enthusiasm, and great insights. So appreciated!
CONSSo far, my only con is that I don't get to spend enough time in Infegy to be a power user, but that is where my amazing Client Success Lead steps in!
Morgan
Consumer Goods, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Hood + Infegy Review
I had a great experience learning about the platform and our client success lead sharing her knowledge of the tool.
PROSI liked the most the word clouds and consumer sentiments. I also enjoyed collaborating with [sensitive content hidden] our Client Success Lead.
CONSThe only feature that could of been helpful would have been more of a range of conversation examples behind sentiments.
Reasons for switching to Infegy Atlas
We switched based on price and to a platform with more media listening capabilities.
Vendor Response
Thanks, Morgan! It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others! Please let us know what we can do to help further.
Replied September 2023
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Intuitive tool and helpful representatives
Overall, I'm really happy with it. The tool has so many outlets bringing data and makes my job immensely easier!
PROSI primarily use Infamy for social listening and research, and the data it gives is incredible! It's like a very refined google search. I have also loved my success lead [sensitive content hidden]! She has been more than helpful and has really helped me improve my writing skills in short amount of time.
CONSIt took me a while to get query writing down, and it is still a work in progress because there are a lot ways to write with the NEAR/2+ features; Infegy does provide a lot of articles to help, it is a little time consuming to reread everything.
Alexandra
Marketing and Advertising, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
The best software for demographic segmentation
Overall, Infegy has been the best platform we've used thus far and it's an essential part of our business. I would strongly recommend it due to its ease of use and ability to segment down to the ethnicity level. Additionally, our support team is always available to not only answer questions but come to the rescue when we're in the trenches. As with most tools, it could use some improvement in several areas, but overall, our team is very happy with Infegy.
PROSThe most impactful part of this software is the tool's ability to detect conversations by ethnicity. This is a vital part of the market research that we do for our multicultural clients and it's why we've stuck with Infegy for over 3 years.
CONSDue to the nature of emoji uses, the software could use some improvement in getting "smarter" at detecting truly positive conversations vs. negative ones. Sentiment plays a key role in our brand insights but we find that certain keywords and especially emojis get flagged as negative conversations when they're either neutral or positive.
Kayla
Marketing and Advertising, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Infegy Review
I like how user-friendly it is. My favorite part is the preset queries for larger names and entities. It makes building queries 10x faster.
CONSThe impressions aren't calculated the same way as they are in our other social listening platforms so our team has gotten away from reporting impressions from Infegy.
Vendor Response
Thanks, Kayla! Thank you for leaving us such a positive review! We're glad to hear that our platform is helping you to conduct more accurate and insightful market research. We are here to help so let's talk about how we can make impressions data better for you soon. We love incorporating feedback into the platform!
Replied May 2024