Instagram

RATING:

4.7

(4830)

About Instagram

Instagram is a social media application that enables businesses to manage content, create and edit posts and monitor customer engagement. It lets users share photos and videos, comment on other users’ posts, send private messages and search posts using custom keywords. Instagram allows marketers to gain insights into followers’ behavior and track the performance of posts and stories. Users can utilize editing tools and apply a variety of filters such as adjustment of exposure, brightness, or contrast on photos or videos before posting. Additionally, content specialists can use the application to add texts and drawings to photos or videos, remove audio files and upload digital content in bulk. Instagram allows organizations to set up and run online campaigns, p...

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Instagram Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Instagram

1 - 5 of 4,759 Reviews

Sharilee

Marketing and Advertising, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Instagram Review: Research The Best Way To Use It.

User Profile

Abbas Yusufzai

Verified reviewer

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Instagram.. Let others have a glimpse of your life..

I spend quite a good portion of my me time surfing Instagram alsmost every day. It's very useful to have a platform dedicated to exhibiting or sharing our pictures and short videos, which are usually accompanied by small captions. I prefer Instagram also because of the face that it doesn't have that much political content that we see on FB or twitter.

PROS

Instagram, in my opinion, is the best platform to connect with the rest of the globe. Instagram currently has a high number of users, owing to the fact that it is a simple and effective way to communicate with others. Not only is Instagram quickly evolving, but it has also been releasing new features that are quite spectacular, such as IGTV, highlights, reels, and other features that have been a huge success. It also helps freelancers and content creators to earn money for their work.

CONS

Instagram for most people becomes addictive, and they end up spending way more time on it. Also it shows a lot of ads but that is ok as this is what keeps it free for public.

Reasons for switching to Instagram

Though I still use Facebook, but not that much because alot of my contacts and friends have joined Instagram, and also Instagram have way less political and hate content in it.

User Profile

mohamad

Verified reviewer

Commercial Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2023

For me as a social media manager and as someone who use Instagram daily I think the app is good.

Well, after using Instagram for 2 years I think it's good for entertainment and marketing and make you contact your friends easily and message them, Instagram also gives you the possibility to meet new friends too

PROS

This app is easy to use like, it's simple and fast, it's easy to post something or share something with your friend, you can follow people that you know personally or anyone else, and it's also easy to start a conversation on it with some cause there is a place where you can send messages on it, the recommended page is good and clear from the unacceptable content.

CONS

Actually, there are some features that should be on Instagram like the availability of making long videos on Instagram like 3 minutes or 5 minutes videos, and adding the option of reacting to posts with funny reactions and angry reactions just like Facebook and other social media platform does.

Reasons for switching to Instagram

Meta for business by Facebook has been made specially to manage businesses and big businesses and also Facebook users are more than Instagram users, so that helps my page get more reached

Rachael

Writing and Editing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2024

My experience with Instagram platform

Overall I've had a great experience I've been using it for years and I've posted a lot of content there's always some negative for most part is all positive & entertaining I would highly recommend Instagram to friends and family

PROS

It's a great way to communicate and interact with people and discovering things such as makeup ,fashion keeping up with your favorite celebrities and the reels are very entertaining

CONS

Stories are slow at loading and so are the reels

Meg

Food & Beverages, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

2

Reviewed March 2024

Instagram app

PROS

There aren't any pros for this one. It's awful.

CONS

Slow, intrusive, messy, disordered... Exactly what you expect from a Meta product.