Nextdoor

RATING:

3.8

(88)

About Nextdoor

Nextdoor is a community and social networking solution that helps neighborhood communities share the latest updates, sell items, interact with neighbors, exchange recommendations, and more on a centralized platform. It allows public agencies, local government bodies, and service providers to send geo-targeted messages, post updates, send emergency alerts and connect with users. Nextdoor enables businesses across multiple industries, including gardening, food and beverage, retail, real estate, personal care, medical, and salons to set up profiles, share updates, request customer feedback, configure local deals, promote events, and more. It lets users create groups, send messages, find local stores, and manage search operations based on specific keywords. Additionally, t...

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Nextdoor Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

4

Functionality

4

Most Helpful Reviews for Nextdoor

1 - 5 of 88 Reviews

Allison

Computer Software, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

serves its purpose

User Profile

Misty

Verified reviewer

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Would you be my NEIGHBOR.

PROS

The most I like about the nextdoor software is that you know what's going on around you.

CONS

What I liked least about the nextdoor software is I wish there was a section for like stuff for sale.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2021

Great neighborhood software

PROS

Perfect software to connect with people in your neighborhood. You can ask for a recommendation for a plumber, ask if anyone else heard the loud noise or why traffic is backed up on a certain road. You can advise your neighborhood that someone is going around stealing packages or just thank your neighbors for helping out. It’s a great software that’s neighborhood specific so that people aren’t on it from the next city over and that helps greatly in passing information or getting local advice.

CONS

No specific cons for this software. You have to have a moderator, which you need on any public forum.

Rachel

Consumer Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

1

Reviewed November 2023

Keeping in the know

PROS

It is nice to know what is going on around the neighborhood, both good and bad. It's helpful to know sometimes if neighbors are going through some of the same things that we are. It's also helpful for people to share info that they have about various things, whether it be someone saw a loose dog...has an outage...sees suspicious activity, etc.

CONS

The app sometimes gets clogged up with much of the same information or stuff that seems to be spam.

Anonymous

1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2022

Great Way to Connect to Your Neighborhood!

PROS

In this world of back porches and social media, it's not as easy to connect with our neighbors. Nextdoor helps us do this. It's a fun way to catch up on what's going on in the neighborhood, swap items, help find lost pets, and encourage others.

CONS

When using Nextdoor on mobile, it's a little too easy to heart (like) a post accidentally. I have found myself doing this a few too many times for posts or comments I wasn't too keen on but was simply reading. I think, too, the developers might consider adding more categories to the site to make posting a bit more streamlined—maybe Events, Lost Pets, etc. Also, some folks such as myself are concerned with safety, so maybe Nextdoor could do a few more things to educate users on how to stay safe on such a platform that is full of strangers.