eSoft Planner
About eSoft Planner
eSoft Planner Pricing
Please contact PPC Communications directly for more details on pricing.
Starting price:
$39.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for eSoft Planner
1 - 5 of 31 Reviews
Chris
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Why eSoft Planner
I have nothing but great things to say about my experience. They have a great product for the price and I would urge anyone getting into the sports facility business to use them.
PROSFrom contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything, including working with the credit card processors. I highly recommend esoft planner. They don't try to upsell or sell you something you don't need. They tailor it to you and your business needs.
CONSThere are some nice to haves as far as functionality that I wouldn't mind being included in the eSoft system. But as far as value for the price, eSoft Planner is the way to go. They charge what they should for their product, not over priced, not under priced, but priced just right.
Reason for choosing eSoft Planner
eSoft had the best product for the price and the best onboarding plan I had seen. It was easy and seamless and they were there and available every step of the way.
Vendor Response
Thank you, Chris, for being a valued eSoft Planner customer! We're so glad to hear that you love our software and our amazing customer support team.
Replied April 2024
Derek
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Using eSoft Planner to manage swim club membership
The import process from our old spreadsheet method was done by the company. The workflow for taking payment online was easy to set up. We have users that are only active during the summer, so our cycle includes a reset once a year. We add new users in the winter off a waitlist and members pay in the spring. The pool opens in summer and users have cards provided by PPC/eSoft and scan the barcode and their profile shows for the front desk staff and they enter the facility. At the end of the season, everyone is automatically deactivated and we start again.
PROSThe most common tasks are now adding and deactivating users, and that effort is very straightforward. Setting up swim memberships, prices, fees is a very customized experience and has many features that we do not use, but it really does suit our needs.
CONSI think the standard reports take some time to build because they are generated on the fly. I wish we could do custom reports that can build via cron and be available quickly. Also, there isn't a way to inject custom html or css, but I understand the risks with supporting other people's code.
Reason for choosing eSoft Planner
Price and other pools in our area were using eSoft already. I also felt like eSoft would change features for our very specific use cases and they already have taken some feature requests and implemented them.
Reasons for switching to eSoft Planner
Because its MS Access. Also, we wanted to take payments online.
Vendor Response
Hello Derek. Thanks for being a valued eSoft Planner customer! We're glad you enjoy the customizable features of eSoft Planner and the ability to work with the seasonal nature of your swim club. We're working on an update to improve reporting, allowing you to work from one report and configure it to meet your data and information needs.
Replied March 2020
Todd
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Helpful review
Serves the purpose for my business. Both in scheduling and in bookkeeping.
PROSGood product for the money. Helps with tax info also
CONSNot very user friendly. Users have trouble navigating the site initially
Danny
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Esoft planner
Our experience has been nothing short of amazing.
PROSEsoft planner is the best scheduling system we have ever used. We totally love it.
CONSWe love everything about Esoftplanner from the program all the way to the support
Reason for choosing eSoft Planner
It does everything that we need and use
Reasons for switching to eSoft Planner
Because Esoft is better than everyone and user friendly and the customer service is totally awesome.
Vendor Response
Thank you, Danny, for being a valued eSoft Planner customer! We're so glad that you love our software and our amazing customer support team.
Replied January 2024
Jeff
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2020
Definitely an Upgrade from Doing Things Manually
I went through the pain of having to manually transfer information from spreadsheets and never quite feeling like I had enough information to finish the job. eSoft keeps most information at hand, and changes are usually easy to make. They are very quick to respond to questions as well.
PROSThe ease of use as well as helping to keep continuity year-over-year, as well as the ability to keep up with technology.
CONSThe reporting can be a bit cumbersome, and it absolutely needs an "export all data" function. While we do not want to work only from spreadsheets, they have their own uses.
Reason for choosing eSoft Planner
The versatility of eSoft doesn't compare to TeamUnify, the latter being very specifically targeted and not easy to set up how we need it to be.
Reasons for switching to eSoft Planner
Because we wanted to automate the process from year-to-year as able, as well as to modernize our club's software.
Vendor Response
Thank you Jeff for being a valued eSoft Planner customer! We're so glad that you enjoy the easy-to-use software and our responsive customer support. We'll be rolling out an update soon to simplify reports allowing you to work from one report and configure it to meet your information and data needs.
Replied March 2020