Awesome! Security risks and technical issues churns out unnecessary losses to hit KPI. Now with FastPass SSPR, it has consistently helped our company increase productivity, revenue growth and pull off ROI by simplifying our system's protection and recovery process. Shortage on productivity of idle employees in our company has decreased since when they get locked out/blocked or forgot their password, they can easily do self-service even without the assistance from the IT help desk.

Overall experience is great! FastPass SSPR functionality significantly reduces the complexity, IT costs and time spent when our company employees get locked out of the system due to login credential issues, which directly contributes to operational efficiency. The software's user-friendliness and integration capabilities reduce the time and resources typically required for the traditional password reset process. Recommended for entities like our company that operate remotely aiming for high user adoption, practicality and convenience with SSPR. 47% of our business clients and employees forget their login credentials, password and get system locked out every month. This used to cause a huge impact on our revenue and productivity. FastPass SSPR gets this fixed as password and account recovery gets sorted out ASAP. The best feature is the secured, built-in workflow integrations with major platforms (like Microsoft, Google, RSA, SAP, Oracle etc) for multi-factor authentication. Additionally, password synchronization is the secret sauce to get us there in record-breaking time. As part of security measures, we strictly implement to our employees and clients regular password change (at least once a month) in our company for data protection and compliance. FastPass SSPR is our perfect partner with the implementation of this practice effectively.

To be honest, we haven't had a bad experience with FastPass and is growing quite rapidly.

Very stable operation for our on-premises version. Quality support when needed. Good value for money

Strong features to get users enrolled. High user acceptance, as users can choose many different authentication methods to verify their identity. Users combine password resets for Windows and SAP from the same portal We did better than our budget

Many options to select when deciding best processes for users - can be a bit confusing to keep track.

We have several windows, Linux and IBM i system so Fastpass has been a key component to empower our users to management their passwords.

Easy to use and implement. Outstanding support

Noting. It is a solution that has covered all of our needs.

Great product. Great support and value for money. The product is very stable. Following their advices we reached 92% Self-Service Password Reset rate and on the Help Desk side we have a quick yes secure user verification procedure setup. This was implemented at a customer with 22.000 users.

FastPass features the ability to combine the features / using the same data and dynamic user information. Although we started using the Identity Verification Manager in the Service Desk as the first step, we then added the SSPR functionality later, which gave even better results. We are on-Premise, and there setup and integration was pretty easy even with our ITSM system. Stability Integration Usabilty Enrolment rate Tools

A bit too many features makes it a bit hard to setup initially.