Avionté
About Avionté
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Most Helpful Reviews for Avionté
1 - 5 of 164 Reviews
Karla
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Good recruiting software
It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.
CONSHonestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.
Patti
Verified reviewer
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
We have been able to do amazing things with this new software
We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.
PROSVery user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.
CONSThere isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.
Chisung
Staffing and Recruiting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2018
Breach of agreement and lies of Pete Jacoby, CTO
I do not recommend Avionte for anyone. My 4 years of Avionte has always been unpleasant, they still use 15 years old technology. Bad reputation all around from vendors. If you really want something like Avionte, try TempWorks instead.
PROSAvionte can do Front office and back office. But that's all that I can say that's cool about Avionte.
CONSIf you sign up with Avionte it's probably due to Front office and back office being together. If you are leaving it's because the product is clunky, slow, constant error messages, slow to innovate, take an average of 30 days for the support team to address any issues. Can't upload screenshot otherwise, I would show all my summary of support tickets. So I decided to leave Avionte and go to Bullhorn. Per the agreement, all data that we entered in such as employee files are the property of my company. So they dumped all my data in FTP. Avionte is notoriously known by many other vendors and other ATS comapny that they play unprofessional and uncooperative with data migration when you decide to leave them. They withheld 5700 employee files such as i-9, handbook acknowledgment, safety docs, onboarding docs, etc. It turned out, the bug in the Avionte core app didn't generate some of the edocs into PDF. I called them every other day for 30 days and nobody would address it. I told them it's enough, I told our account manager I will have my legal team reach out, then account manager, her boss and Avionte CTO called me said it will be difficult for them to generate to PDF so gave me a SQL query where to go find these non pdf generated edocs. Bullhorn told me this was not acceptable. I asked him to generate PDF, he said "Hello Chi, We are examining the missing eDoc PDF data as well as the audit history for configuration changes on your account. I should have more information later today." This was four days ago. At end of the day I didn't get a response so I reached out and he said "We’re still working on this – I was updated by one of our DBAs a short time ago. More to come." It's been four days and there has been no update, my email and phone calls are now being ignored.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Can't imagine using anything else.
We have integrations available for many of the processes we run on a daily or weekly basis. In addition, many of our internal processes and tasks have been streamlined and are much more efficient than what we had with our legacy system.
PROSI like the functionality of the software. There are many things we can do with Avionte that we were unable to do with our legacy system.
CONSI don't like how long it can take to get responses to tickets. I've had tickets open for several weeks to have someone respond back with a simple answer/solution. Didn't appear it should have taken so long to get an answer.
Caleb
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Avionte - Power to the people
The customer support is awesome. They are super helpful. Its not fully web based yet. Once it is, it will be the best product out here.
PROSThe integrations is awesome. They add it all to our website and temps can create an account do the whole application process from our website.
CONSIt doesn't work with Mac. Which is more or less our company's problem. We have to use a remote desktop app and that is full of bugs and issues. Once avionte is fully web based. It will be so much better.