Uberall
About Uberall
Uberall Pricing
Contact uberall for pricing details.
Starting price:
$40.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Uberall
1 - 5 of 33 Reviews
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Review for Moment Feed
I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time.
PROSMomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.
CONSIt is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.
Melody
Restaurants, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed August 2020
Momentfeed user
Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)
PROSMy favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.
CONSOne thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).
Reasons for switching to Uberall
Our executive team made the decision to make the switch. I was not part of the decision making process. I am one of the team members that utilizes this tool.
Vendor Response
Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email support@momentfeed.com with any questions. - Kyle Koch, MomentFeed VP of Client Success
Replied August 2020
Natalie
Banking, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2018
Good Account Manager, Ok Product
Some updates went live quickly.
PROSThe dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.
CONSThe updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Multiple locations? Need help managing them? Uberall is your key
In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.
PROSThe ease of implementation and changes
CONSI really can't think of any right now.
Reason for choosing Uberall
The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots.
Vendor Response
Thanks for your feedback. It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy.
Replied August 2019
John
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
MomentFeed is an innovative digital partner that provides excellent account service.
MomentFeed is a fantastic partner that’s always looking to improve their platform. Their account service means you’re never more than an email or call away from a solution to any problem.
PROSMomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people. Their customer support and account service makes them a fantastic partner.
CONSWe need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through. Time zone differences present communication challenges.
Vendor Response
Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also, it is always our goal to deliver bug-free releases, the discovery of even one bug is of concern and we appreciate clients bringing these to our attention, please feel free to reach out to your client success manager with specifics and we will flag for our engineering team. Again thanks for the review, we look forward to helping your team work more efficiently and increase local search visibility!!! - Kyle Koch, MomentFeed VP of Client Success
Replied November 2020