UniOne

RATING:

4.7

(43)

About UniOne

UniOne enables developers and marketers to send transactional, marketing, and notification emails. It is an easy-to-go service with a free trial and friendly customer service 24/7. Also, the solution provides visual reports and statistics for all the key metrics of email campaigns. For deeper analysis, UniOne sends webhooks and supports data import in CSV. Among the main features of UniOne, there are the following: - visual template editor; - shared and dedicated IP addresses; - sender reputation management; - high deliverability level; - fantastic speed on large volumes; - project management; - competitive pricing. The platform integrates with various web platforms and applications via API or SMTP.

UniOne Pricing

UniOne pricing starts with a free plan, and then prices depend on the number of emails sent.

Free trial: 

Available

Free version: 

Available

Statistics
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UniOne Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for UniOne

1 - 5 of 45 Reviews

User Profile

Mariana

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

An Email Journeys Treasure

Our overall experience with the UniOne email platform has been positive. It has significantly streamlined our email marketing efforts, improving engagement rates and ultimately contributing to our business growth. The platform's Webhooks feature and strong email deliverability have been a game-changer, allowing us to stay connected with our audience in real-time.While there are areas for improvement, such as template customization options and enhanced onboarding resources, we appreciate UniOne's value to our marketing toolbox. It aligns well with our goal of improving customer engagement and delivering targeted messages to our audience.In our opinion, UniOne could further solidify its position as a top-choice platform for businesses seeking effective email communication solutions with a few refinements.

PROS

This email-sending platform has been a true asset for us. One standout feature is its Webhooks functionality, enabling us to subscribe to events and receive real-time updates effortlessly. This has allowed us to fine-tune our customer engagement strategy by tracking email interactions and adjusting our approach accordingly.The reliability of email deliverability through UniOne has been commendable. Our emails are promptly dispatched and consistently land in our recipients' inboxes, eliminating concerns about messages ending in spam folders. The built-in statistics dashboard offers clear insights into our email campaigns' performance, helping us effectively gauge open rates, deliveries, and other vital metrics.

CONS

While the platform offers a wide range of features, there's room for enhancement in onboarding. Even though customer support was generally responsive and helpful, there were instances where we felt additional guidance during the initial setup would have been beneficial. Some detailed step-by-step guides or video tutorials could bridge this gap and smooth onboarding.

Vendor Response

Hey Mariana, Thank you so much for such comprehensive feedback! We'll consider your suggestions on onboarding improvements and hope that all further experience with us will meet your expectations.

Replied August 2023

User Profile

Alexander

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Nice choice for small and medium-sized business

As a digital marketing agency for SMBs and medium-sized companies, we are in constant search of the solutions allowing to keep our customers' ROMIs on the highest level. Even though email marketing isn't the service we provide, we often help clients with business automation, and emails are an inelligible part of it. Since our customers mainly send triggered emails via their CRM systems, their main pain points are high delivery rates and low price on small amounts. So, we were looking for an easy SMTP connectivity, and found UniOne, which looked simple, friendly and cost-effective. We were also pleasantly surprised by existing 3rd-party integration between UniOne and Zoho CRM which our customers mainly used. Thus, we tried it on our internal pilot project first, ensured that everything works good, and started to connect our customers. So now many of our clients use UniOne for their email communication, and we can't remember any complains from them.

PROS

Customer-oriented approach to companies of all sizes, great email deliverability.

CONS

There is a speed limit while using SMTP integration of about 5000 emails per hour, so if you need to send more - consider this. At the same time, while using Web API, we didn't face any restrictions.

Reason for choosing UniOne

Lower price, more responsive support

Vendor Response

Dear Alexander, thank you for your detailed feedback about our product! We genuinely hope your customers continue to feel satisfied with it and enjoy the new features we're continuously working on.

Replied June 2023

User Profile

Yabiè

Verified reviewer

Design, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed August 2023

Email distribution software

PROS

As a affiliate marketer i used this site to deal with email marketing and it is good in email distribution.

CONS

I once was not very satisfied but their customer care

Vendor Response

Hi Yabiè, Thank you for sharing your feedback! Please let us know what made you feel unsatisfied with our customer care so we can improve it in the future.

Replied September 2023

User Profile

Tetiana

Verified reviewer

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The Optimal Choice for Marketing and Transactional Emails

We have been utilizing UniOne for about one year, which has proven exceptionally beneficial. It is ideal for sending transactional emails, such as password recovery or website notifications, and executing customized marketing campaigns. It is a breeze to implement it into your application, thanks to its extensively documented API or SMTP integration options. The free trial plan is especially advantageous for new websites or applications which just begun their email journey. Upgrading your pricing plan to accommodate higher monthly email volumes is straightforward and low-cost. I wholeheartedly recommend it.

PROS

"1. Efficient management of unsubscribe emails.2. Easy integration via API or SMTP.3. Intuitive Email Builder.4. Comprehensive reports providing detailed delivery status, including information on blocked, bounced, or successfully delivered emails.5. Offers a Free trial plan (including 6,000 monthly emails during four months)."

CONS

The user interface of UniOne can be slightly confusing when dealing with it for the first time. Apart from that, I couldn't find any other downsides to highlight; it's an almost perfect tool, in my opinion.

Vendor Response

Dear Tetiana, we are pleased to know that you enjoy our service! Thank you for your feedback, and remember that our customer support is always on their way to assist you if anything seems unclear in our interface. Have a very happy sending!

Replied June 2023

User Profile

Jane

Verified reviewer

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Simple and easy email tool

Our overall experience with UniOne is smooth and friendly. We integrated it via API to our internal customer management platform, and now, triggered by several custom actions, it emails budget reports and financial recommendations to our clients. Our main task is that all the emails are firmly delivered, and we know who opened them and downloaded their documents. As a pleasant bonus, it costs less than the other vendors we considered, but that's not a significant difference for our volumes.

PROS

Since we weren't sure whether such a tool might satisfy our needs, we found it super beneficial that UniOne provides a free trial to check how it works. Also, it was a huge plus that one of their team members agreed to have a call with us to show up on the platform.

CONS

We didn't expect much from the service as we just needed to send reports to our customers, and UniOne dealt with that quite well. Its capabilities cover all our tasks, so we don't know what to wish for more.

Vendor Response

Dear Jane, Thank you for giving UniOne a try! We genuinely appreciate your feedback and hope to see you longer among our valued customers.

Replied July 2023