Deem

RATING:

4.4

(25)

About Deem

Deem is a cloud-based travel and expense management solution. It is designed for midsize to large organizations across various industries. Deem offers a customizable platform with mobile capabilities for booking and managing ground transportation. Key features include the ability to control travel costs, track spending, optimize employee engagement and safety, drive adoption, ensure compliance, and improve satisfaction. The Deem solution is deployed via the cloud and supported by the vendor. Organizations can get up and running quickly with no major infrastructure investments required. Deem provides dedicated support and ongoing product updates to ensure the platform continues meeting the changing needs of its customers.

Deem Pricing

Contact Deem for pricing information.

Starting price: 

$20.00 

Free trial: 

Available

Free version: 

Not Available

Book and manage your trips.
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Deem Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Deem

1 - 5 of 25 Reviews

User Profile

Brian

Verified reviewer

Hospital & Health Care, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2019

Traveling arrangements made easy

PROS

This is a very all inclusive program that making traveling for business easy! As a user I find this tool to be very intuitive and user friendly. With the ability to do everything from flights, lodging and rentals this all in one program is very easy and efficient. I would recommend this for any company !!

CONS

I don’t have any cons about this program. It’s very user friendly like any other travel site. You can refine you searches, add stops etc. really easy to use as an end user.

Kai

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Great OBT with innovative features for end-users, but confusing admin dashboard

Great tool ! Capabilities to configure private fares are extensive and continuously improved at record speed. High customer satisfaction as well.

PROS

Requires little to no training for end users thanks to a great help feature which guides users along. Hotel location safety check, sharing flight options via email from search results, great app, etc. ! Very quick to implement industry required changes (e.g. adding country of issuance to KTN field).

CONS

Unfortunately it is not intuitive. The fact that e.g. adding a ghost card to the site requires you to go to at least 4 different places does not make sense. Steps are easily missed. After adding it at the first place a pop up warning should appear, stating that it's not live and where to go next. The ability to clone private rates to other already existing Deem sites is lacking. For TMCs with a lot of airline agreements it is tough to manage.

Reason for choosing Deem

Great new features and continuous innovation, ease of new site implementation.

Tracy

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2023

Deem

PROS

The end user experience is easy to navigate

CONS

I would like to see it easier to configure on the travel management side of things. Delegate navigation, PTA, credit card assignment.

Deborah

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Deem Support/Training Is by far the Best

PROS

User Friendly and very dependable. The Layout I like better than others.

CONS

Some of the programming but if I do not understand I can always reach out to someone for help and [SENSITIVE CONTENT] is very responsive to my need for help!

Whitney

Consumer Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Simple and well designed online booking tool

I loved being able to book, modify and easily cancel and rebook my trip with Deem. It was great and I didn’t run into any issues. I loved how simple it was and the process was very easy.

PROS

The sleek design and user friendly interface make booking travel seamless. It isn’t confusing or overly complex making it easy to know exactly which action you are taking and what to do next.

CONS

I don’t love that you can’t search all types of fares in a search but have to toggle between them in the search.