Vrbo
About Vrbo
Vrbo Pricing
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Most Helpful Reviews for Vrbo
1 - 5 of 40 Reviews
Louisa
Verified reviewer
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Vrbo has made vacation bookings for busy college students a breeze!
I love using Vrbo to book trips for my friends and I, and I look forward to using this platform even after I graduate college!
PROSAs a college student who frequently uses Vrbo to book group vacations for my friends and I, I cannot say enough good things about this platform. Vrbo is easy to use, has features to sort searches in an infinite amount of ways to find your best vacation fit, and makes it simple to share your trips with others.
CONSWhat I like least about Vrbo is its inability to make a group booking and enable costs to be split amongst members of the same booking right from the application.
Callie
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great Platform!
I enjoy this platform, it's one of my favorites and I use MANY. I do not sync any of my calendars with any other platforms. If I were to try out syncing my calendars, I'd start with Vrbo. I trust their team and believe they would give the host support when needed.
PROSI like the ease and the ability to screen. I really like the report spam option when people are clearly trying to scam. I also like Vrbo's Host Support compared to other platforms I use.
CONSI have multiple listings and multiple condos under one listing, I would love to see some management tools to help manage reservations, requests and inquiries. I'm not a fan of the 24 hour time limit on the clock once a request is sent. I feel as long as the host is communicating with the guest, more time should be given. I understand guests should have a timely response if you can host them but sometimes more time is needed. Many times I've had to decline a request and shortly after the dates become available. Having multiple listings and multiple properties under each listing availability changes quite often.
Jose
Real Estate, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2024
Scamers on vrbo stay away
Never using vrbo again no help from customer service
PROSNone, no support, no help i had to do all the work while on the street homeless
CONSNo help on emergency u has to do all the work
Jennifer
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
VRBO has stood the test of time
Overall, VRBO has been a blessing to our business and we wouldn't want to operate without them. I hope that they continue improving the app but the desktop version is great.
PROSVRBO is trustworthy and a name people know and recognize. It's pretty user friendly.
CONSI do find the app to be less wonderful than the desktop version and I wish that was being improved.
Carly
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Great opportunity to market rental properties but expensive for Owners and Renters to use!
Our experience overall is good. We have been a premier partner with Vrbo for about 8 years now so they have helped to grow our small vacation rental business from 3 properties to 100+ properties thanks to Vrbo's online exposure.
PROSVrbo is a great way for us to market our 100+ rental properties as it is among the larges online resource to do so. Paired with our VRM software we are able to seamlessly display all our properties listings on Vrbo and renters can booked directly on their site in real time and new bookings are then displayed in our software calendar. Easy peasy.
CONSUse of Vrbo is expensive for Property Owners & renters as well. As Owners we pay $499 annual subscription fee and then every renter who books pays a service fee to Vrbo which ends up being a hefty percentage of their booking total. Vrbo used to cap this amount to the renter but they have since done away with that and we've now seen some service fees as much as almost $1000 to the renter for ONE STAY!