Vetstoria
About Vetstoria
Vetstoria Pricing
Starting price:
$249.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Vetstoria
1 - 5 of 94 Reviews
Will
Verified reviewer
Veterinary, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Stress-free implementation of veterinary online booking
Ease of booking for clients, therefore more bookings. More efficient use of employees' time.
PROSClients love the ability to book appointments at their own pace. Receptionists love that they have more time to devote to clients on non-booking phonecalls. I love it because my staff are more available when I need them. Once set up, the system works quietly in the background. Online bookings are flagged on the scheduler, making it easy to see which appointments were booked online - these are then triaged, to ensure that they are seeing the most appropriate vet at the most appropriate time.
CONSClients are able to book at times that leave unuseable gaps ie first free slot at 4.30pm, but client chooses 4.40pm - leaving 10 minutes wasted.
Richard
Veterinary, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2021
Washington DC veterinary manager reviews Vetstoria
Very happy with this product overall
PROSIt is easy to learn and incorporate into our scheduling process. The widget for the website, helps us guide clients to this feature. It is very user friendly, for clients and staff.
CONSI wish the new client form was customizable. The analytics could be stronger.
Reason for choosing Vetstoria
There were no alternative options
Reasons for switching to Vetstoria
This allows the client to do most of the work, instead of just making the request. There is no back and forth communication between clients and staff
Miles
Veterinary, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Appoinment Reminder
Good
PROSAppointment making system is simple to use for customers
CONSCustomers cannot choices the vet would like to see. Also excluding the appointment section not easy to use. Force customers to put in a reason for appointment
Reason for choosing Vetstoria
Good produce works with our practice management system
Crystal
Veterinary, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great Ally to have for your business.
Very happy with the service that is provided!
PROSThe ease of setup, the communication between Vetstoria and our clinic is imperative!
CONSOwners sometimes will make an appointment for something that we do not want them too by changing the reason for visit. We can usually catch this and fix it.
Reason for choosing Vetstoria
Because they partnered with whisker cloud and Petdesk which we already use!
Vendor Response
Hi Crystal, Thanks for the great review! We're glad you found Vetstoria easy to set up and are enjoying our integration with Petdesk and Whiskercloud. Thanks Team Vetstoria
Replied September 2023
Bridget
Veterinary, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Vetstoria saves time and money!
We have been with Vetstoria for almost two year and have nothing but good things to report! We have not had any issues or concerns and they have excellent client service.
PROSThe integration between our PIMS and PetDesk has been a timesaver for our team and more efficient for our clients.
CONSWe have not had any issues or concerns with Vetstoria.
Vendor Response
Hi Bridget, thanks for the great review and for supporting Vetstoria for nearly two years! We're glad you're enjoying the product and our customer support team were very pleased to see your review. Thanks Team Vetstoria
Replied July 2023