TruckX
About TruckX
TruckX Pricing
Owner Operators only 5% Discount on annual plan Logbook device included
Starting price:
$18.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for TruckX
1 - 7 of 7 Reviews
Ashish
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
BEST ELD FOR OWNER OPERATORS/ SMALL FLEET
Awesome, great ELD in the market. Easy to use and handle.
PROSBEST ELD EVER! EASY TO USE AND PRICING IS AWESOME
CONSSOMETIME ITS SLOW AND NEED TO CERTIFY ALL THE TIME.
Shawn
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Must Go for Driver Safety & Truck Security
One must experience this co. device as I have tested lot many other co. devices, but it was affordable and user friendly
PROSHOS Sync is excellent with driver to admin, Network Optimization with their tablet device.
CONSThey sometimes add delivery cost while device repair or return but its fine as my non-working devices money is refunded without hassle.
Reason for choosing TruckX
Price & Duability.
Reasons for switching to TruckX
Lots of Variations Upheld my decision here.
vera
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2023
TruckX didn't want to Refund money
I have so bad service with TruckX, because they didn't want to refund my money back. I didn't use their device since from June 2022. I didn't cancel services because thought I will used device. The TruckX charge money automatically without my permission. I call to cancel services because I don't have trucks in my company any more. They told me to return device. I returned device to them without any issue, but when I call to customer service asking about my refund they told me that they will not refund money back because I have to do cancel my service before or after one week when I have date of contract. I read Terms and Conditions for TruckX I didnt find any thing about cancelation and no refund money if I didn't cancel on day of after one week date when I start services with them. I am asking to refund my money back $324. I also asking to speak with manager but manager didn't call me back. Today is second day but manager didn't call me back yet. I hope they will figure out the problem and will be honest and return my money back.
PROSI liked that they are very fast pick up phone when new customer calling.
CONSThe manager didn't call back when need to resolve problem with customer.
Reason for choosing TruckX
My driver recommended to me TruckX. He told that device is very easy to use.
Igor
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
Experience
A few times the logbook would stop working and I would have to stop and reset it which caused me to lose time.
PROSWhat vo liked most about this logbook is that it was very small, easy to use and it was on my budget.
CONSFirst they sent me the wrong connection for my truck after I told them the model of my truck which only uses one kind.
Reasons for switching to TruckX
I made the switch because the other logbook had a special deal where I would recieve a free dash cam without any charges.
Mead
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
Bad experience
The worst
PROSI didn’t like anything that they have except you can do your logs on the phone which most others provide this service do
CONSBad costumes service and hard to reach . Waiting on phone for ever
Dharam
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Don't use TruckX
I had very bad experience with TruckX people. They charged my credit card for $540, even I canceled the service they don't refund my money. They are fraud, stay away from TruckX.
PROSI don't like any thing about TruckX. They charged my credit card for not using their Services.
CONSThey are fraud. They charged my credit card $540 for not using the services and didn't give refund back.
Jimmy
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
*****Consumer Warning*****
The tablets overall construction is not bad! The docking station for the tablet has a key lock for security and spring tab for easy mounting and dismounting from the docking station. Comes standard with 9 pin for the trucks service port. This company is based in Pune India, that’s where the problem begins! Their customer support is absolutely awful and they lie like their trying to sell you ocean front property in Arizona!
PROSThere is nothing to like, TruckX is the biggest scam on the market!
CONSEverything, FMCSA has already revoked their wireless ELD, just a matter of time before my complaint gets these scammers out of there!