RegFox
About RegFox
Awards and Recognition
RegFox Pricing
$0.99 + 1% / per paid registrant - Maximum $4.99 / per registrant
Starting price:
$0.99
Free trial:
Available
Free version:
Available
Most Helpful Reviews for RegFox
1 - 5 of 136 Reviews
Fiona
Education Management, 11 - 50 employees
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
RegFox the Best Customer Service Team
Dave
Verified reviewer
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Regfox rocks
Overall, I would say the Regfox software and Regfox customer support is the best I have ever worked with. Hands down. Customer support is always there (weekdays), everyone very polite (and fun), very smart, and they make you feel special, like one of the team. I mean it. It sounds like a commercial, but it's true.
PROSI run sports classes for kids, and I was able to create registration forms (they call "campaigns") for people to choose classes based on grades, so upon entering a grade, only the grade appropriate classes will show as a choice. Further, I can price each class differently, and I can prorate classes, so someone signing up before the first class will pay full price whereas someone signing up after the first class will pay a prorated lower fee, all done automatically. In truth, the software is thought through so well, so cleverly, that I have not found anything I cannot do if I want. It's really a blank slate restricted by my creativity and ability to think logically. If I wanted to, I can even prevent individuals from registering while other can register if I want. It's really amazing software, that I am still coming to understand and it does pretty much everything I want, and I am not an easy customer to please.
CONSOne con is that sometimes the software can be labor intensive, meaning it takes a lot of work to design certain complex tasks, something I suspect most people will NOT have to worry about. Second, and it's not exactly a "con" of the software, but what one needs to be aware of is that to make this software really "sing" for you, it really helps to like to think about logic a little. It's built for everyone, so everyone can use it to some degree, but not everyone will be able to do anything. But that's where the tech support comes in and they can help.
Mikel
Religious Institutions, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed January 2020
A Robust From Builder
Overall, RegFox is great for those who have an in-depth knowledge of form building and want the ability to customize forms. With some light training and practice with the platform, it can be a great tool in anyone's line-up for forms. JotForm also has a great and easy payment setup for collecting payments during forms, while even allowing for partial payments now and charging again later. The backend process is also very seamless and easy to use.
PROSI really liked the customizability of RegFox and it's in-depth, robust framework of customizing forms. The conditional logic building on the form is very customizable.
CONSI didn't like that it was as user-friendly as I'd hoped. It can be a bit cumbersome to someone new at form building.
Reason for choosing RegFox
RegFox was much more safe and secure with accepting and managing payment options for forms. It also has more robust features included in the form building compared to some of the other platforms we looked at.
Lauri
Verified reviewer
Law Enforcement
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2018
Great product at a good price
I use it to register attendees for my conference and training events.
PROSFairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.
CONSI'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.
Lisa
Sports, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2023
Former user
Customer service during pandemic unfortunately drove us away. While every business we interacted with gave us full refunds for event-related cancellations made at the start of the pandemic (spring 2020), RegFox was the one exception. As a NPO, we decided it was our responsibility to support our community during such troubling times, by providing full participant refunds on events we had to cancel. RegFox refused to refund fees we had paid them on the registrations that had to be cancelled due to the pandemic, thus positioning our organization in a net-loss. Months later, we were contacted by [sensitive content hidden], and told to book a call; “we want to hear from you; what can we do to make this right and get you back as a customer?” Optimistic about their outreach, we explained our situation again and communicated that our only request was for the registration “admin” fees be refunded to us, and they declined. As a result, we have found other lower cost registration options that do not cost a per-registration fee.
PROSIt is easy to manage multiple events, with landing pages, easily-customizable registration forms, and communications
CONSSub-par customer service that over-promised and under-delivered.
Reasons for switching to RegFox
More professional platform, more user friendly, more customizable, built-in payment fields