About AVOXI Core Cloud

Since 2001, AVOXI has been developing call center and VoIP systems that serve the needs of businesses around the globe. With customers in 50 countries, AVOXI combines a telecom service with PBX and call center software in a hosted environment, and is suited for companies seeking a scalable and customizable solution to meet their telecommunication needs.

Avoxi Core Cloud PBX is a voice technology system that enables use of legacy systems while decreasing hardware investment and maintenance. The cloud-based system serves the following industries: energy, finance, hospitality, insurance, manufacturing, media and entertainment, nonprofit, retail and transportation. Multiple gateways can accommodate an increase in number of phone lines as businesses grow. Customer...


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3 Reviews of AVOXI Core Cloud

Overall rating

5.00 / 5 stars

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February 2020

William from Social Technology Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Good hearted Innovation driving great change in VA Automation for our business

I really like this company. They don't take customer retention for granted and are very fair, kind and competent. They have created a great product that can actually integrate with other Chat systems if you get your head around email parsing and other automation including voice to email recording, which you can do amazing things with interms of analysing emotions. (Please use for good people!) It is the start of a great robot for you if you are a business owner looking to get your focus back. Well done to them for not following the crowd and bringing their creative offerings to social enterprises like mine. These are the ideas that will change the world one transaction at a time, not meditating in a cave to self serve one's inaction.

Pros

The usability and organisation of the logic in a way anyone can understand and the assistance from staff who literally were prepared to walk me through the steps setting it up.

Cons

It is clearly a leading edge idea from non complacent thinkers so being new, there were some visual dashboard display issue that may have been addressed already after many welcome follow up calls from their team.

Reasons for Choosing AVOXI Core Cloud

Much more controllable complexity and a more sophisticated, reasonably priced service.

May 2017

Ashish from wServe

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2017

10 years of great service

Pros

We have been a customer for 10 years, with Avoxi handling our toll free numbers and traffic. The fact that we have stayed with them this long is proof that the staff and technology offered by Avoxi very well meets our business requirements. Their customer service is par excellence.

Cons

The administration user interface was not so easy to use, but Avoxi have changed that for better recently.

June 2017

Bill from Mattress Superstore

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Smart Queue Great Product to use

Pros

The Service that this products supplies is unbeatable. I would highly recommend this product to any family or friends.