We are happy to be onboard and can see many years ahead using JustCall as our VoIP system.

Our team use JustCall daily as our main office lines are pushed into JustCall which handles our IVR, team number management and call recording. We use HubSpot office-wide and find that the intergration works perfectly which means our productivity has increased greatly using this platform. When minor issues arise the support team are extremely quick to fix which is a must for us in a digital space where clients rely on us over the phone for jobs. The entire user interface for backend management is simple to learn and easy to navigate.

Pricing for additional phone numbers & users can get a little costly.

JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for businesses. The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with other business tools, and exceptional customer support. While some users have reported occasional glitches or bugs and high pricing plans, these issues have not been experienced by all users and may depend on individual requirements and experiences. Overall, JustCall appears to be a reliable and efficient communication platform for businesses.

JustCall is a highly favored communication platform for businesses due to its user-friendly interface, advanced call management functionalities, seamless integration with various business tools, and exceptional customer support. These features have been highly appreciated by users and contribute to the popularity of the platform.

I have experienced occasional technical issues and malfunctions with JustCall, which can cause inconvenience during usage. Additionally, a few users have expressed concerns about the platform's pricing plans, which they find to be relatively expensive for small businesses. However, it should be noted that these issues are not universal and may vary based on individual user requirements and experiences.

Meh. Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly. It is far more cost effective that Just Call. Sadly, the product was OK, but they really need to come up with other options for Solopreneurs. Say, a charge for ala cart integrations.

The system and phone app work well. Call quality was good.

Advertises that it integrates with various CRMs. That is only true at the second level of service which requires two users. As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM (Podio), I had to upgrade once more to the third level and pay for multiple users. I cancelled. Service was OK, though not sure they really kept close track or understood all my questions. The las person I spoke to before cancelling, tried to argue with me about what I experienced. That was pretty pathetic.

The Just Call support team are very responsive but can never do anything to help. The service is totally not suited to compliance checking and makes my job almost impossible.

The quality of the call recording seems good.

Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client name appears on the call window but only the number appears in the dashboard. There is no option for configuration for the company's needs in an overview and reporting is only one simple report.