GlitchSecure

RATING:

5.0

(14)

About GlitchSecure

Designed for businesses in technology, telecommunications, healthcare and other industries, GlitchSecure is a cloud-based solution that helps manage cybersecurity operations through vulnerability assessment, penetration testing, continuous monitoring and more. Key features include APIs, real-time notifications, automated reporting, remediation management, targeted testing and data security. Pricing is based on monthly or annual subscriptions and support is extended via FAQs, email and more.

GlitchSecure Pricing

Starting price: 

$275.00 per month

Free trial: 

Not Available

Free version: 

Not Available

GlitchSecure Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for GlitchSecure

1 - 5 of 14 Reviews

User Profile

Brad

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Pentest for new Fintech product

Positive experience, by a team that knows cybersecurity and also the needs of a young startup.

PROS

Team was friendly, responsive, and engaged in really helping to test our product, without much friction in familiarizing themselves with our systems. Found real issues for us, which helped to secure our systems.

CONS

Their online portal has some unclear UX - but it was clarified via speaking with the team - and was not a major problem.

Scott

Financial Services, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Fintech Firm Review

Partnering with GlitchSecure has been a great experience. Their service is top-notch, and their security offering is second to none. We feel like they really have our backs and want to improve our security footprint which is a big relief in this industry. We're excited to continue the relationship

PROS

What stands out to me the most is the customer service and security expertise which has been exceptional. We have been working with [sensitive content hidden] and they have been extremely responsive, flexible and knowledgeable.

CONS

Honestly, at this point I don't have any cons with GlitchSecure. The experience has been nothing but positive

Reason for choosing GlitchSecure

GlitchSecure offers a managed service of vulnerability testing using a whole suite of products to test against our environment. It's simply a better offering than most products and the service is excellent!

Reasons for switching to GlitchSecure

GlitchSecure offers a managed service of vulnerability testing using a whole suite of products to test against our environment. It's simply a better offering than most products and the service is excellent!

Vendor Response

Hi Scott, We're really glad to hear the experience has been such a positive one so far! Thanks for highlighting some of the reasons for choosing us over competing products, we put a lot of care into making sure both our product and support are always top-notch. Looking forward to continuing to work together!

Replied June 2023

Jonathan

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Glitch Secure went above and beyond to protect us! We owe a lot to them!

11/10, can't give them enough shout outs for helping beyond the job description.

PROS

Glitch Secure went well above and beyond the contractual obligation to make sure we are secure. With any vulnerabilities, they would jump on a call, night, weekend, it doesn't matter. They are truly amazing people and want their customers to feel appreciated.

CONS

Haven't found anything yet. Their service has been above and beyond!

Reasons for switching to GlitchSecure

When a threat of an incident happened, Cobalt could not be reached. GlitchSecure, even without having a contract in place, jumped on a call with the team at horrific hours and helped the team solve any potential issue. They just go above and beyond.

Joshua

Education Management, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great team, relevant results, easy to understand

I'm incredibly happy with the team and how responsive they are. They guided us whenever we got stuck and were helpful with suggested approaches to remediation.

PROS

The GlitchSecure team is super easy to work with and they work hand in hand with us in a dedicated slack channel. They are easy to communicate with when there are hiccups and they have a lot of industry knowledge to help guide towards fixes.

CONS

Sometimes it is hard to know what to do when there are lower level issues. The team is super knowledgeable and can guide anyone in remediation steps but sometimes it's just hard to figure out exactly what to do.

Reason for choosing GlitchSecure

The great people and the cost of service.

Vendor Response

Hey Josh, thanks so much for sharing this feedback! We're so happy to hear you've been happy with us and that we've been able to guide you towards improved security! One of the things we are working on to address the low level stuff is a series of guides and articles that cover how to implement fixes in common infrastructure such as AWS and CloudFlare. Keep an eye out for those later this year. :)

Replied May 2023

Steve

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Team, Smooth Process

The entire process was remarkably seamless from beginning to end. Overall, an exceptional team possessing a vast knowledge in cybersecurity.

PROS

As a specialized cybersecurity provider, GlitSecure successfully customized their services to meet our unique requirements. I deeply appreciate the thorough information and online resources included in their reports and analyses. The availability of a dedicated Slack channel and the team's prompt responsiveness facilitated a smooth workflow.

CONS

No cons really. We weren't able to take advantage of the continuous security testing due to the nature of our system architecture, but human-powered full scope testing was a perfect fit for us.