LetterStream

RATING:

5.0

(4)
Overview

About LetterStream

LetterStream believes that mailing should be easy. That's why they've created a seamless mail solution that takes the hassle out of mailing for businesses of all sizes. You can upload your files and leave the rest to them. They'll print, insert, and deliver your mail on time and on budget. You don't need to worry about supplies, postage, or the post office. LetterStream offers a wide range of services to meet your every need, including: - First-Class Mail - Certified Mail - Standard Mail - Priority Mail - International Mail LetterStream also offers a variety of value-added services to save you time and money, such as: - Printing - Data processing - Postal consulting Rest assured that your mail is secure, compliant, and delivered on time when using LetterStream. T...

LetterStream Pricing

Free trial: 

Available

Free version: 

Available

Service page for LetterStream for Certified Mail with pictures of certified mail envelopes.

LetterStream Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for LetterStream

4 Reviews

Patricia

Writing and Editing, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2024

I live in the middle of nowhere

Exceptionally easy to use. Much easier than this fussy survey, in fact.

PROS

I use LetterStream for personal letters. Living 25 minutes from the post office in a very small town it's great to be able to print letters in color and mail them from desk. I also use it to mail to friends in Europe. Very affordable and saves a ton of time.

CONS

Nothing. It works just like I need it to.

John

Automotive, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Great Service

PROS

Saves time and money. Save money on printing (ink), paper, envelopes, and a trip to the post office.

CONS

Mailing always originates from AZ so it's not always time and cost efficient.

Allan

Legal Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Flows like a LetterRiver

From the first test mail sent in May 2023 to nearly hitting 2,000 mail requests since, LetterStream has been a driving force in getting our mail that has sensitive client and company info on it out to the USPS in a timely and consistent manner no matter how many requests we throw at them in a week. What few hiccups that were had were settled faster than [sensitive content hidden] can cross the finish line.

PROS

competitive pricing, ease of use, fulfillment of mail requests are either on time or earlier than estimated, and customer service

CONS

If I had to pick one, it would be cool if we could manually enter the recipients' addresses within the website itself instead of doing the .csv file or the "bring your own cover page" tricks.

Reason for choosing LetterStream

website is user-friendly, LetterStream employees are HIPAA certified, competitive pricing, friendliness of the staff, short turnaround time between submitting the request and it being handed to the USPS

Reasons for switching to LetterStream

The actual providers are not listed in the dropdown, however SwitchMail was overpriced compared to the market and MyMailHouse closed for business.

Barbara

Computer Software, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Grateful for this Service

It's great. I'm glad we were able to find this service as snail-mail is still pertinent in today's world. We're looking forward to trying out their postcard services too.

PROS

We send out notifications every month and finding a service was important so we could delegate that time to other, more important pathways. LetterStream is a very easy-to-use service that has every support question you could imagine right in their chatbot. The pricing is also incredible. It's hard not to appreciate this service.

CONS

There are little details that need to be set up correctly to send out our bulk mailing which can cause some extra time but it's not a true complaint.