Very easy and straight forward to use.

Printlogic is very easy to use in all areas, very helpful company with plenty of customer support, if something needs to be changed or any suggestion given to make thing best fit my company going forward, Printlogic are always willing to help and look into these areas for me.Along the way over the last 7 years they have always tried to help with any improvement suggestions I have made to make the system more personal to me and my Company.

Their are not many negatives with printlogic in the areas I use within the software, little things like when changing the contact name to whom the estimate needs to be sent to, if I need to go back into the description to change something it reverts back to the default contact but this is just a small thing and I am sure Printlogic would look at locking this if I asked.Not may negatives really i can find about the software, very happy with the system in general.

Overall, Printlogic is integral to our business. It helps us keep organized and manage projects, estimates and billing.

Relatively inexpensive for team use, relatively low learning curve, browser based, responsive support staff

There are certain features that could be improved on, most of all the production manager could be tweaked to be more user friendly. While many things have customization options, more could be added on front end, rather than requiring support staff to implement. Client facing documents (statements, invoices, estimates) could use a facelift and more customization options.

Frustrating!

This is a difficult question to answer as I am struggling to find an aspect that does not have limitations in its functionality!

The material file set up is a bit nuts! You can increase prices for quote cost and also quote sell in the material files but that does not link to the purchase order cost so you have to export the material file to excel, do the updates in that file, then send to Printlogic to upload. Be very careful in how you set up the excel file! The calculation engine / terminology is very poor, e.g. 1/3rd A4 6pp Leaflet would print 2up work and turn on SRA2, Printlogic calculates this item as 12 x DL's on an SRA2 sheet, it does not calculate to a flat sheet size, i.e. A4 folding and does not link to a working template. Unfortunately a lot of time is spent manually entering in job bag instructions that should be readily available from the quotation calculations.

Great piece of software. Small friendly and helpful team.

Ease of use, helpfulness of the team in answering queries

The user manual could do with an update.

Friendly and helpful. Always very personal (ie you're not directed to an auto attendant, one of my pet hates) and always willing to look to make a change to the system for you if it's of help to you. Highly recomend this company to deal with.

It's easy to navigate, goes from start of a job to the very end of a job (quote to payment and everything inbetween) and it's possible to put it on multipe computers - PC, Mac, iPad, iPhone etc and have multipe users for the one monthly prescription.

I'd really love to be able to write a letter to a customer from the system where you pick a customer and a contact in the customer and then if there was a letter symbol that you could click on where it would populate the business (customer) name and address and the start of the letter (Dear Jim, for instance) and would have your signe off at the bottom so all you have to do is type what you want to say. We used to have this on our old system and I really miss it. 98% of our comunication is done by email but sometimes you have to send a letter be it with a sample or whatever and that would be so useful. It would also record your letter on the customer file.