We are an online media and magazine platform with paying and non paying members. We are able to connect our payments email and social media through SubHub and if we have questions or changes we need to make SubHub is right there immediately to help us. Superb customer service!

SubHub was one of the best decisions we made when deciding on a membership platform for our website. They were super helpful with the setup. Answered everyone of our questions right away. And have been an amazing partner for us throughout the two years we have used them. And their pricing works as your company grows which was what lead us to them

we haven’t found any problems with them at all.

Excellent. Glad I made the switch. I am just getting more into the support documentation so I am understanding more :) takes time. I am interacting with their support team weekly are they are bare none the best of I used on any site/platform.

The best part about any software product is its customer support. These guys are wonderful. Efficient and patient. I am new to the online business and they have held my hand well :) I love that the platform is fast to load. I also love the Courses module although I have not implemented yet. But soon. The ease of use for the member is excellent.

I wish it was a little more intuitive. I am a newbie as well so I have limited experience. I would like an easier page editor :)

Is a decent solution for a membership site but they need to implement more features. The online marketing world is constantly changing and they need to adapt.

This a very easy to use software for membership sites. You can construct a site in a couple of days and start making money. The web page designer is implemented in the app and you can even link your domain name. The app is very organized and intuitive and the support is top notch. They reply in minutes and are very helpful

They need to implement a lot more features. You can't sale courses in the store. They are part of the membership site. This is a little annoying because some clients just want one course, not be part of all the site, and they have to fill the form just to access the course and sometimes is overwhelming for them. Is buggy at times, you can't see the changes in the page inmeaditely. Other problem is with pdfs. They have a feature to protect the pdf from downloading, but the resolution is terrible and the site that encrypted the pdf has a fee. So if you want to embed 5 or more pdfs you will have to pay for that external service.

Really amazing. I shocked myself and with the help of this world class support team I am managing + creating my own website and running my online business solo which feels very freeing and empowering.

I can actually use it. The customer service is impeccable. It has great functionality without being overly confusing.

Some glitches and inconsistencies have caused mild frustration. Not consistent across all browsers. Difficult to size, style and space font and videos.

The team is amazing. They respond quicky and follow-up to check if any additional support is needed.

The platform has a lot of features all integrated together which is fantastic.

There are more features coming on the roadmap. Looking forward to having paid events built into the offerings.