Nintex Process Platform
About Nintex Process Platform
Most Helpful Reviews for Nintex Process Platform
1 - 5 of 82 Reviews
Josh
Verified reviewer
Logistics and Supply Chain, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
Scalable Product
Outstanding.
PROSNintex neatly fills the gap between SalesForce and emailing a colleague... where a full scale workflow manager is overkill... but unmanaged communication isn't cutting it. For setup, Nintex eschews coding in favour of graphical workflow setups. Each node on the workflow as modular attributes and options that affect how the system works; as the administrator, it bridges your abstract workflow designs with implementing this product 1:1. The user experience is wild: if you implement this product properly, users will *never even know* they're using a workflow manager. Nintex's outputs are sent to users by email; users reply to that same email with custom action words like "approved" or "rejected" which pushes tasks or files to the next steps of the system. I have a lot of experience for technophobes and 'computer challenged' people... Nintex's genius is in talking to those end users like a memo from 1992.
CONSThe product is priced according to the number of workflows, not the number of users. It can be difficult to sell this product in small companies where the ROI is skewed by few users/ numerous workflows. For numerous users/ moderate workflows, this product sells itself.
Anissa
Government Administration, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Nintex is a true enterprise platform.
Overall I love the Nintex Platform. Early on, with no training, there were some advanced workflow items that I found difficult to do, but with the many platform updates and upgrades, things are much easier to accomplish. Their form platform keeps evolving to be more user-friendly and simpler to use. They keep adding more functionality and integrations into the workflow. And most of all, I have had good customer service.
PROSNintex makes creating forms and workflows easy. No programming experience needed. Nintex is my go to form and workflow platform. The ease of creating smart forms, and creating a simple to complex workflow behind them is just what we needed. Even though I am in IT, I love that my super users/business analysts can use Nintex for their own business needs.
CONSWould love better permissions on SharePoint forms and a simple way to close tasks from the original form. This can be done with Nintex Workflow Cloud to a certain extent but not as easily with SharePoint online. Would love to be able to do cross-site queries inside of Nintex Workflow.
Reason for choosing Nintex Process Platform
At the time, Nintex forms and workflows were way above and beyond using Flow or the built-in SharePoint workflows. With the change to Automate, I haven't checked out the differences, but with Nintex, I know they are going to keep improving and growing their platform to remain an enterprise solution so I am not worried about staying with them.
Adam
Health, Wellness and Fitness, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
As a Business Process "Swiss Army Knife" it's flexible, - but best for small projects.
Nintex works well for relatively simple and low volume requests/business processes. There is a learning curve to developing Nintex forms and we still needed to leverage JavaScript substantially, but the development effort is still generally less than straight web-form development. The workflow tool is also fairly easy to use. Unfortunately, the high cost of a complex workflow license has means it's hard to justify for the low volume request processes... where Nintex seems to be the best fit.
PROSNintex supports developing electronic forms with validation and conditional logic, - while also leveraging SharePoint for the management of submitted requests. Nintex workflows support
CONSWe have spent hours attempting to resolve installation issues and an assortment of ongoing reliability issues. There are also some serious drawbacks and complications to using Nintex/SharePoint workflows for high volume workflows, - including the need to regularly purge workflow history lists and workflow data.
Reason for choosing Nintex Process Platform
Nintex has a somewhat flexible/scalable pricing model. We were able to start with an initial purchase of 5 complex workflow licenses, - which allowed us to do a pilot study and demonstrate sufficient value to continue using the product.
Gary
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Review of Promapp
Only used Promapp so the overall experience for that is very good. We are documenting process to ensure staff (and the organisation) know what they are or should be doing, to training new people, to capture institutional knowledge, and of course push accountability for process and Risks into the right business area and to the right people
PROSEase of use, presentation of content (except Risk Module), the methodology for content
CONSAdministration tasks for updating Roles, Users, etc needs to have more bulk load and update functionality. The Risk module is causing a bad name within our organisation for Promapp in general. It needs work and our person who manages that module is already in discussion with our Customer Success Manager
Reason for choosing Nintex Process Platform
Refer to the "Pros" question previous, and include cost.
Caroline
Government Administration, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2019
Nintex for SharePoint
Nintex is the foundation of our workflow structure across a large organization. We could not achieve our SharePoint design requirements without Nintex.
PROSMuch more flexible and customizable workflow solution for SharePoint. Much better form generator and much better customization for forms.
CONSLimitations on form activity. Documentation of form customization is weak. Some features do not work as anticipated.
Reason for choosing Nintex Process Platform
Much more flexible and customizable workflow solution for SharePoint. Much better form generator and much better customization for forms.
Reasons for switching to Nintex Process Platform
Needed more functionality from workflows and Infopath became unsupported.