Yes Management System Software


 

Yes Management System offered by Pace Software is an on-premise auto repair shop solution that enables users to write work orders, retain customers, track maintenance status and manage orders. The solution enables repair facilities with either just one shop or multiple locations to use a centralized database and view service orders.

Yes Management System offers analysis tools that helps repair shop owners keep a track of their profit margins and revenue streams. For every ticket, the solution also notifies the users if they are meeting their gross profit goals or not. The solution offers inventory management features and enables repair shops to track purchases, part sales and return parts. Yes Management System has an accounting package to help with daily sales reconciliation, vendor transactions and payroll reports.

Yes Management System integrates with systems such as Quickbooks, AutoZone, Epicor Lasercat, Carquest and Alldata Online. The solution has various editions available including professional, enterprise, dispatch and rebuilder. 

 

Yes Management System - Appointment scheduling
 
  • Yes Management System - Appointment scheduling
    Appointment scheduling
  • Yes Management System - Pending service orders
    Pending service orders
  • Yes Management System - Service order billing details
    Service order billing details
  • Yes Management System - Pending service orders
    Pending service orders
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

38 Reviews of Yes Management System

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Ruth from CMH
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was quick and easy and I got several responses. The customer service representative for personable.

Cons

Some of the vendors were a little pesty. I was directed to get quotes and then my supervisor put it on the back burner until further notice.

 
 
 
Showing 1-20 of 37

Martin from Motor Works

August 2017

August 2017

Reviewing YES is a pleasure. We have used the program since 1984. The PACE staff is like family.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

The breadth of the YES program is amazing. We do not use all the modules, but still learn something new each day about the modules we do use. I was going to start to list some of the modules critical to our business needs, but when the list easily went past a dozen, I figured I'd best just direct you to their website.

The support we get from PACE is outstanding. When we are down, a return call comes back in less than ½ hour. They remote directly in, and problems are cured quickly.

Services like training and customization are well handled. We understand that shops with down systems come first, but a short 24-hour wait is common and totally acceptable for our simpler extended needs.

Versatility is a huge plus. Motor Works tracks how new customers found us, which coupons work best, we produce follow up reminder lists, and tons more. PACE can configure the YES program to take care of all these requirements and more.

In addition, knowing our needs, they have directed us to useful parts of their program we had no idea existed. PACE has also provided quick tutorials on business practices that were new to us.

The future for PACE's new YES 4.0 looks bright indeed. We will shortly be a beta tester for YES 4.0, and have had some interesting discussions about what's under the hood. Man, are we excited. PACE is pushing the envelope hard. They are going to be a big force as management systems migrate to the next generation. Hang on for the ride! We are!

Cons

Due to loss of staff, support has at times in the past, been less than stellar. (Loss of staff has crippled Motor Works in the past too.) PACE support is fully staffed and top flight as I write this.

Also, their tablet interface is not ready for prime time. That is not a problem, as a current redesign of YES will include a redesign of the tablet system too.

Source: Capterra
 

Brady from Pure Automotive Peroformance

June 2017

June 2017

Always willing to help with tech support, great value over competitiors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Keeps track of everything that I need, good matrixes and organization. Price is not bad for what you get.

Source: Capterra
 

Barbara from Adkins Automotive
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Well liked by all staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Everything is on one soft ware. No need to buy second software to do your job

Pros

Record keeping is so much easier. Love the payroll function. Keeping track of returned products are a money saver for our company since it tracks person, date and time the product was sent.

Cons

Not easy to set up forms, there needs to be better training when you first get the program and the manuals that were sent with the software were not a good information source

Source: Capterra
 

Martin from Wayne Purdy European Motors

June 2017

June 2017

Excellent product. Would like to see some problems resolved more quickly.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I like the ability to drop parts on an invoice from Worldpac and NAPA. I also like the scheduling feature. The license plate to vin decoder is also very useful.

Cons

Glitches when dropping parts on invoice from Worldpac and NAPA. Items drop to the top line instead of the bottom line. Manufacturer code is added to the part number when ordering parts from Worldpac. Have asked numerous times to have problems resolved with no results. When multiple parts are ordered from NAPA it creates multiple invoices from NAPA. The NAPA interface is sluggish and not as good as the Worldpac interface.

Source: Capterra
 

Kim from Desert Fleet-Serv

May 2017

May 2017

We have used this software for 18 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Pros

Tiered pricing mark-up
Billing/Invoicing
Reliability for on a daily basis
Vehicle History look up

Cons

Reports are difficult to run
All module training on U-Tube could be better
Interface with other types of software (Quickbooks for example)
We have to have this on a separate server

Source: Capterra
 

Ron from Micky Franklins auto
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Ez to use and support has been superb

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Makes writing customer invoices much faster using the job kits

Pros

Easy to use ,and the ability to plug in other auto software like alldata and parts houses like napa autoparts makes it quicker then toggling between each web page for info

Cons

Making changes in setup can be a real headache for an example putting together job packages has to be more user friendly Im pretty computer saavy and I have trouble from time to time

Source: Capterra
 

Steve from Steve Mills Racing & ACR inc

May 2017

May 2017

over all a good product, has some export issues to QB

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
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Pros

able to set up matrix pricing, were able to bring in old data from past system, able to use multiple labor rates, overall support is good

Cons

sometimes the account names in pace won't transfer to QB accounting software, Online training is not the most interactive and helpful

Source: Capterra
 

Mike from T&D Automotive Service Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I have used the Yes Management System for over 24 years, best on the market in my opinion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Accurate customer records and invoicing.

Pros

The invoicing and customer records part of the software make taking care of my customers so much easier than a handwritten system

Cons

Some of the advanced features are difficult to figure out and navigate without calling customer support

Source: Capterra
 

Jason from Fine Tune, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

The best overall system for the money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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We are able to run our business more efficiently.

Pros

The features the YES system has are HUGE. There are lots. It's probably the most comprehensive system I have ever seen, and I've tested a lot.

Cons

Sometimes when there's an update it causes another unexpected problem that wasn't there before, and those can take some time to resolve.

Source: Capterra
 

Alicia from Kar Hospital Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Software! Anytime I have an issue it is resolved with great customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

It akes my job much more easy.

Pros

When I first began working at our shop it was extremely easy to learn. The training videos were wonderful. It makes my job so much easier! The customer service has been wonderful. Anytime I have a problem it is resolved. Most times very quickly!

Cons

The only problem I really have is not being able to use Norton Security. Only other problems is minor stuff that occurs but it usually gets resolved fairly quickly.

Source: Capterra
 

Larry from Ledoms Performance Equipment and Diesel repair
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

It has been hard to learn everything it can do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

I can track sales and get the reports I need very quick

Pros

Tracking is very good, and can look up customers very quick along with history. Would like more training

Cons

I feel like my company could use some more training. Its like we only know enough to get by and could probably make our jobs easer and sell more work.

Source: Capterra
 

Mike from Convenience Auto Service

May 2017

May 2017

Customer experience was very good. Very caring and customer driven company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
Value for Money
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Support

Great inventory module.

Pros

Very customizeable, lots of very cool features. You can set this up for many special situations such as price packages, etc. We had Mitchell and switched. very glad we did.

Cons

It does take some time to set up. It's a bit of a task to get all the bells and whistles set up the way you want. However, the customer service team at this company was with me every step of the way. Overall good experience.

Source: Capterra
 

Dale from Prairie Tire & Auto Center
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Every item that I need to help run the "books" seems to be in this program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

info at a push of a key.

Pros

We have been with the Yes system from the very beginning and never needed to look for any other system. Support has always been there if and ever needed.

Source: Capterra
 

Terry from Tire World Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

For the most part Yes and Rick have been a good experience. I know our business matters to them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A huge learning curve.

Pros

Yes is typically versatile to accommodate most operational desires. Over the years the good thing about Yes is its versatility and the bad thing about Yes is its versatility. For us it gets the job done or we wouldn't still be using it. As we look to the future I hope Yes can keep up with the times so we are not faced with having to switch. I realize it is harder for a smaller company to accomplish this, but appreciate their loyalty to us.

Cons

Market Manager-Used for a few years now uses another outside company. Bought Time Clock and still are punching time cards. Don't trust it for payroll and it won't automatically figure overtime. Biggest frustration at an admin level is its unfriendliness for multiple locations. A lot of admin profiling, pricing, etc. has to be done 6 times once in each location.

Source: Capterra
 

Erik from All Pro Automotive
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Started with DOS migrated to Windows and have had several updates in the 19 years of use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Ease of use, invoice generation and file storage.

Pros

Easy to use, keeps track of everything.
Customer service is great, very quick to resolve issues and help understand the how and the why of operations.

Cons

New vin decoder erases previously entered info.
Still having problems with different mark ups between different vendors.
Recent update also added selections when part# is entered.
We used part number to identify venders not actual part #'s EG. enter NA would bring up NAPA, now brings up whole list of possibilities.

Source: Capterra
 

Shawn from Bret's Autoworks
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We have been using it for about 10 years now. Seems to be a little unstable at times.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Well it did have integrated GL which I was one of the reasons that I went with the YES System over various others. The other was some of the flexibility it had over other software. It no longer has the GL piece and I had to spend several hundred dollars more to get the GL software they now require.

Cons

The GL piece was discontinued and support for it dwindled. Seems rather unstable at times. Can not always figure out the various problems or why they are happening.

Source: Capterra
 

Yehuda from All in one auto
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Have been using Yes management system since 1990 when DOS and windows 3.1 definitely the best !!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer Data base with email option to bill/remind/promote/announce/communicate
Inventory control , pricing, on the fly tracking shows you last purchase price and vendor and even the last customer who bought it.
All the reports you could think of

Pros

The system is so very flexible and customizable to your daily billing /receiving
Inventory /ordering on the fly and billing simultaneously to any invoice from one screen you can track get all the reports you could ever need about customers / inventory / profitability. Email customers invoices/ thank yous / reminder and the biggest plus is that if you feel you need something that the software does not do
(can't imagine what) they will added for you.
I have looked at other systems and they don't even come close

Source: Capterra
 

Brian from Brian's Auto Repair, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Big promises, slow or no delivery.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

AS it was presented, this product sounded great. The integration was rough, cumbersome, and problematic. We have paid a monthly support fee for years, but can't ever seem to get through all the programming errors that are constantly popping up as they modify the program. The GL quick-books integration has never been seamless or 100% accurate.
In hindsight, I wish i would have gone another direction. It may work great as a stand alone program, but it hasn't worked good with other programs besides quick-books and wrench-head consistently.

Pros

customer database

Cons

integration and support

Advice to Others

Higher skilled techs with more skills and experience in Quickbooks that are able to solve problems accurately.

Source: Capterra
 

Lisa from Precision Automotive
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

This software will make you money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software was not the easiest to set up, but after setting up job kits one time they can be used on any make, model, and year vehicle when using Activant in combination with Yes. You can build a timing kit fully loaded and complete an estimate in about 3 minutes with labor and parts prices. The support is the best. Any time I had a question about wanting to be able to do something with this software they were there to show me that it could be done. I highly recommend you invest your time and money into YES and it will change the production in your shop.

Pros

It makes building estimates faster and easier than any other software. You can have labor and parts prices and availability in minutes.

Cons

It takes some time to set up job kits and learn how the software works. But it is still worth the investment of time. Because in the long run you will save much more time than it takes to get set up.

Advice to Others

If you want to get set up and running as fast as possible, use the support team to help you. Call them and they are there, don't wait until you are frustrated to call. Call when you first are not sure what you need to do.

Source: Capterra
 

Paul from THE CAR SHOP

May 2016

May 2016

VERY GOOD PROGRAM

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It is great to use and flows nicely with how we run our shop. We have been using it for a long time. Me personally for 8 years. The customer service is phenomenal.
They are awesome at helping me out with any questions I have. love their product & service.

Source: Capterra
 
 
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