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AutoLeap

AutoLeap, an award-winning software, is revolutionizing the auto repair industry. Tailored for both small and large shops across the US and Canada, it empowers owners and managers to run their businesses with unprecedented efficie...Read more about AutoLeap

Shopmonkey

Shopmonkey is a cloud-based auto repair solution designed to help automotive businesses of all sizes manage processes related to appointment scheduling, messaging, reporting, invoicing, and more. The platform comes with a workflow...Read more about Shopmonkey

Fullbay

Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outs...Read more about Fullbay

AutoVitals

The Digital Shop is a one-vendor automotive repair shop management software providing digital vehicle inspections, workflow management, custom websites, digital marketing, and more. All of AutoVitals' solutions are designed to opt...Read more about AutoVitals

CCC ONE

CCC ONE is a cloud-based auto shop management software that lets shops choose which package and product add-ons meet the company's unique business needs. With connections to multiple insurers, shops can receive more assignments t...Read more about CCC ONE

Shop Boss

Shop Boss Pro is cloud-based auto repair shop solution that helps auto shop owners with vehicle workflow management. The solution enables automotive repair shops to create customer invoices and manage vehicle repair history. Key f...Read more about Shop Boss

AutoFluent

Conduct business concurrently and web-based in REAL-TIME with AutoFluent.NET. Get the most efficient, advanced, enterprise-level technology and security to take you into the future. Quotes, Work Orders, Invoices and individual Das...Read more about AutoFluent

AutoSoftWay

AutoSoftWay is a cloud-based all-in-one auto repair management system that eliminates the need to rely on paperwork. The system allows auto shops to keep track of customers and vehicles plus manage inventory. Shops can create new ...Read more about AutoSoftWay

4.0 (1 reviews)

EMDECS

EMDECS is a cloud-based fleet management software solution. It caters both to repair shop management and users seeking fleet maintenance capabilities. For users seeking fleet management solutions, EMDECS provides preventive m...Read more about EMDECS

AutoRepair Cloud

AutoRepair Cloud is a cloud-based auto shop management software for auto service and repair shops that can be accessed across various platforms including the web, Android and iOS. The solution offers multiple features including t...Read more about AutoRepair Cloud

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Omnique

Omnique is a cloud-based auto shop management solution suitable for small to midsize businesses. Omnique offers various features including estimate creation, parts ordering and appointment scheduling. It is able to integrate...Read more about Omnique

AutoServe1

AutoServe1 is a cloud-based auto repair shop management solution that helps users in digital vehicle inspection. The solution educates vehicle owners about their auto repair tasks by updating them with latest videos and pictures. ...Read more about AutoServe1

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HITS

HITS is a cloud-based auto shop and tire dealership management solution for small and midsize businesses. Three separate modules are available: HITS BPOS, HITS ServiceCAT, and HITS TireLink. BPOS is the core module, providing poin...Read more about HITS

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AutoShop

AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tir...Read more about AutoShop

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R.O.Writer

R.O. Writer is a comprehensive auto repair shop software built to help owners optimize every aspect of their business, from service writing to invoicing to customer communications. It is the most feature-rich shop management solut...Read more about R.O.Writer

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MaxxTraxx

MaxxTraxx is an on-premise auto shop management solution with features such as order writing, workflow management and fleet maintenance. The solution can be used in automative, bicycle, heavy truck, restoration, motorcycle and mar...Read more about MaxxTraxx

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Auto Repair Bill

Auto Repair Bill is a cloud-based automotive solution for individual mechanics and small automobile repair shops. Auto Repair Bill helps mechanics to service requests, manage orders, schedule jobs and generate invoices for a...Read more about Auto Repair Bill

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Shop Methods

Shop Methods is a cloud-based auto repair solution that helps auto service providers such as repair facilities, car detailers, car customization shops and more to manage their day-to-day business operations. Shop Methods prov...Read more about Shop Methods

5.0 (8 reviews)

ProfitBoost Software

Pifpro is a cloud-based order management solution that caters to auto shops. Key features include billing and invoicing, parts management, service history records, vehicle tracking and more. Pifpro integrates with local and n...Read more about ProfitBoost Software

5.0 (7 reviews)

Complete Auto Reports (CAR)

Complete Auto Reports (CAR) is a cloud-based auto shop solution designed to help automotive repair facilities manage their business processes. CAR is a mobile product which works on all devices, from PC/Mac to iOS and Android devi...Read more about Complete Auto Reports (CAR)

5.0 (5 reviews)

Buyers Guide

Last Updated: March 16, 2023

What are the key factors of success for any auto repair shop? Shop owners and managers can tell you: visibility, efficient service and good customer relations are what matter most, regardless of shop size or the number of locations you manage.

Auto shop management software can help you achieve these goals by automating tasks, tracking customer and vehicle histories, connecting you to major parts dealers and maintenance databases and more.

If you think your auto shop’s operations could be improved with an automotive software solution, but you’re not sure how to sort through the options, this guide is for you.

(Click on a link below to jump to that section.)

What Is Auto Repair Software?

Common Features of Auto Shop Software

The Vendor Landscape

Pricing Options

What Is Auto Repair Software?

Auto shop management software platforms include features commonly used by small and midsize businesses (SMBs) in general, such as accounting, scheduling and inventory management. They also often offer functionality that specifically serves auto repair shops, such as:

  • Auto parts sales and inventory management

  • Estimating and service writing

  • VIN decoding

  • Vehicle tracking and history

  • Invoicing

  • Point of sale (POS)

Other than auto repair shops, this type of software is also used by motorcycle shops, small engine repair shops, boat shops etc.

Common Features of Auto Shop Software

Auto repair shop software solutions may include one or more of the following features:

Estimating and service writing

Access parts and labor databases for accurate pricing and reliable labor times. Create multiple quotes per customer. Quickly view the necessary parts for common repair procedures.

VIN Decoder

Extract information encoded in the vehicle identification number (VIN) and may even provide additional information about the vehicle, such as the original equipment manufacturer (OEM) model number and vehicle history.

Integrations with key parts, service and data partners

Access CARFAX for vehicle histories and ALLDATA for OEM service and repair information. Integrate with auto parts suppliers such as NAPA and CARQUEST to find pricing and order parts directly through the software application.

Work order management

Create, manage and archive work orders, which are a bridge for communication between service writers and mechanics. They can also be used for reporting and analytics or by the front office to generate quotes and invoices.

Sales and inventory management

Access inventory management for parts and track them among shops with multiple locations or warehouses. Integrate with credit card processors and point of sale (POS) systems.

Accounting and invoicing

Most systems offer integrations with accounting software, such as QuickBooks, Sage Peachtree and Simply Accounting. Streamline data entry for invoicing, accounts payable, accounts receivable and payroll, and manage your checkbook.

Customer relationship management (CRM)

Manage customer data and track past interactions. Search customers via phone number, customer ID number or vehicle specific information, such as VIN or license plate number.

Reporting

Generate profit analysis reports and sort by type of service, work order, service writer or technician. Analyze marketing efforts. Compare location performance.

Marketing

Connect with data from CRM applications for vehicle repair and maintenance marketing campaigns. Maintain a line of communications with existing customers. Also, maintain lead nurturing, social media campaigns and website design.

Scheduling

Enable online booking through your website, Yelp, Facebook or other sites. Reduce the number of missed appointments with automatic reminders via text or email. Create staff logins to view and manage technician schedules.

The Vendor Landscape

Auto repair software products offer a variety of options, with some vendors offering more holistic, fully featured platforms and others targeting just one niche of the market. There are two main types of solutions offered:

  1. Integrated suite solutions. Software platforms that offer a suite of applications that perform many or all the features listed above are known as integrated suite software solutions.

    Below are some examples of auto shop software vendors offering full-featured integrated suites:

    Winworks AutoShop is installed on-premise on the user’s own server. There are three versions of the program, with capabilities scaling with price. Each option offers the same core functionality, including:

    • Reporting

    • Appointment scheduling

    • Work order creation

    • Task automation

    • Customer and vehicle search

    Winworks offers native apps for Android and iOS, which handle VIN decoding and work order creation.

    AutoFluentis an on-premise integrated suite platform, which also offers cloud database hosting for global data access. This is especially useful for auto repair shops with multiple locations or a separate warehouse.

    AutoFluent offers applications for sales, inventory management, CRM, reporting and more.

    AutoFluent-main-menu

    Main menu in AutoFluent's platform (Source: autorepairsoftware.com)

  2. Best-of-breed solutions. Stand-alone software applications that serve a specific need in a market are known as best-of-breed software applications.

    Here are some examples of best-of-breed automotive software solutions:

    Web-Est is cloud-based estimating software built for independent auto body shops. It offers estimating tools such as:

    • Integrations with databases for quick labor estimates

    • Graphical representations and imaging capabilities

    • Estimate creation and emailing capabilities

    • Customization of documents with company logo

    Marketing 360 is a cloud-based software solution which provides a range of marketing and web design services to personal and business service providers, including automotive repair professionals.

    marketing-overview-in-Marketing-360

    Social profile monitoring dashboard in Marketing 360

Pricing Options

Automotive software platforms are typically priced one of two ways: through a perpetual license or a subscription license. The best choice for you depends on your organization’s size, budget and IT capabilities.

Perpetual License Vs. Subscription License Software

licenses

The best auto shop management software solution for you is the one that will meet your needs without requiring you to pay for features you won’t use. Consider your current needs, as well as short and long-term goals, to decide which platform will best serve you.

For example, if you have existing server hardware, and want to pay less over time, an on-premise deployment with a perpetual license would likely be the best solution for you, as opposed to cloud-based options.

Alternatively, if you’re satisfied with your current solutions for scheduling, accounting, payroll and CRM, but want to ramp up your online and social presence, consider a best-of-breed marketing tool targeted to auto repair shops.