About AutoLeap

AutoLeap Black Friday Promo - Book and attend a personalized demo by Nov 30, 2022 to get a $50 Amazon Gift Card and a chance to win one of three 50” LED TVs. AutoLeap, a modern auto garage software solution, provides auto repair shops with the tools they need to run a highly efficient business. With this auto management software, shop owners and general managers can save valuable time in your busy work week, eliminate unnecessary stress, improve the quality experience of your technicians and customer base, and increase revenue growth. But these are far from the only advantages. With AutoLeap’s auto mechanic shop software, your business can: Generate more five-star reviews Build a strong brand reputation Run engaging marketing campaigns Track mechanic efficiency d...
AutoLeap Digital Vehicle Inspections - Use DVI to diagnose vehicles and create impactful inspections for your customers. Use the convincing power of pictures, videos and notes to show customers the repair work needed on their vehicles.
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AutoLeap Reviews

Overall Rating

4.91

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 113 reviews

Rick

Verified reviewer

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

One Satisfied User

AutoLeap has helped us increase our ROs and track our business metrics very efficiently. I can't speak highly enough of the team they have built there. The customer service is second to none in any business I've been a part of.

Pros

First and foremost, the team at AutoLeap has been AMAZING in every facet from the very first demo to our ongoing conversations about improvements. The integration team went above and beyond for us to customize our environment exactly how we wanted it for our specialty shop. Throughout our time with AutoLeap they have been extremely quick to respond and have handled each and every question of ours without a hitch. The workflow is super smooth and allows us to fly through our customer entry and RO generation so that our customers aren't just sitting there staring at us uncomfortable while we fumble through cumbersome software. They also love the back and forth communication through text. We love the regular updates that include improvements based on our feedback. We've specifically asked for tweaks on different features and over time have seen them all implemented by the team at AutoLeap. To know that a company truly values your opinion as a customer is a great feeling.

Cons

The only minor issue I have is that I do wish the software translated better to mobile devices for the rare instance that I would like to handle something from my phone. I can use it on my Android phone (Pixel 5a) but it's not the best overall experience. I've gotten used to having a tablet or laptop with me in case I need to handle something remotely (which is rare).

Reasons for choosing AutoLeap

The workflow was the smoothest and most streamlined.

Mandy

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

AutoLeap is the future.

AutoLeap has heaven sent and we couldn't imagine doing business without it!

Pros

That we can provide our customers with an endless amount of information some of which AutoLeap helps us provide.

Cons

I can not think of a single Con about AutoLeap!

Reasons for choosing AutoLeap

Shop Monkey does not offer near as much high quality features as AutoLeap!

Reasons for switching to AutoLeap

Quickbooks is not great for an automotive business.

Doug

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

October 2022

Accounting on Autoleap is horrible!!!!

Bad. Wasted time and money for months and although they were helpful in fixing some issues, they have a long way to go to compare with the big boys in the market(Mitchell).

Pros

The text messaging and picture software works great!

Cons

There are way too many steps involved in every aspect of the system. It works well but does not save you any time. The accounting software is TERRIBLE!!! They make it impossible for you to even find out how much you did in sales for the day and forget about getting accurate numbers for sales tax and sales for the month. Impossible.

Reasons for switching to AutoLeap

I liked the idea of texting and pictures being sent to the customers.

Garrett

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Better than Shop Monkey

Pros

Easy to use, clean layout, allows users to quickly look up or add to customers estimates

Cons

some features are in the works and waiting for them to update is the worst part even though it doesn't take long

Reasons for choosing AutoLeap

more features for the same price range, easier to use

Reasons for switching to AutoLeap

needed more features than we had with quickbooks

Brian

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Amazing in a lot of aspects but has some bugs

Overall very good.

Pros

being able to send the estimate and have the customer defer or approve work is amazing.

Cons

It runs on chrome and has a lot of glitches and has extremely slow load times every once in a while compared to using software downloaded. Parts tech has great features but takes a while to add parts to the cart as well as sometimes can show inaccurate parts.

Reasons for choosing AutoLeap

Auto leap appeared to integrate better

Reasons for switching to AutoLeap

Combine multiple systems into one

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