--- title: "AutoLeap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AutoLeap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AutoLeap is a good fit for you!" source_url: "https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auto Body Software](https://www.softwareadvice.com/retail/auto-parts-store-software-comparison/) / [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/) / AutoLeap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auto-repair/autoleap-profile/) Reviews [Alternatives](https://www.softwareadvice.com/auto-repair/autoleap-profile/alternatives/) # AutoLeap User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 748 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 668 reviews (89%) - 4 stars: 58 reviews (8%) - 3 stars: 9 reviews (1%) - 2 stars: 4 reviews (1%) - 1 star: 9 reviews (1%) ### Most mentioned pros - Enjoy the direct access Prodemand and Mitchell and the ability to hilight notes and concern points for the service managers to be able to bring tk the customers attention while i continue on with the diagnosis, repair or inspection. - Very simplified system that saves time due to the amazing features such as parts Ordering, being able to send for approvals and invoicing, and a chat box that a real person responds within a minute to help with any technical difficulties - AutoLeap does a really good job of keeping everything in one place—estimates, invoices, and customer info are all easy to manage. ### Most mentioned cons - I do not enjoy the accounting piece of the software because you have to personally verify if a customer qualifies for AR before sending the invoice to them which makes absolutely no sense since about every single customer pays. - Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. - Another issue weve had is when trying to access mitchell, it will start to load a secondary page and subsequently crash both pages, forcing a restart of the inspection or repair timing. ## AutoLeap customer reviews Showing reviews 1-25 of 748 (page 1). ### After using it for a year... - Overall rating: 3/5 - Reviewer: Camila R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is still a well designed software, integrates with part ordering websites nicely. The accounting side is good #### Cons Customer service is slow, their contract has fine prints that they don't tell you about on their presentation, are not up to FL invoices standards --- ### Auto Leap on boarding - Overall rating: 5/5 - Reviewer: Thomas T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Very Good, my onboarding team took the time to help me get comfortable and teach me the navigation and inner workings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it's a complete system, no going back and forth between different systems. It's an all in one solution. #### Cons It took longer to set up and onboard than I was expecting. It took some time to learn the navigation of the software. #### Reasons for choosing AutoLeap Ease of integration and it is an all in one system --- ### STAY AWAY!!!! - Overall rating: 1/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall they were great at first, but I should have been suspect when they asked me to leave reviews before trying the program. This is a company that is a predator. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Don't trust a company that ask you to leave reviews before trying the program, don't trust a company that has you sign a 1 year contract before using a program. You wouldn't buy a car without test driving. Stay away from this predatory company. #### Cons I stopped using when the integration of parts ordering and paper work did not fit my needs, but that is not why I give Autoleap 1 star- I give them one star (would be negative stars if available) because I was lied to by the sales person. During the on boarding I was a little concerned about the 1 year contract obligation, and was advised "If we can't get thing working smooth for you we will cancel the contract." After working with Autoleap trying to get the program to work with my shop, which I tried working with them multiple times to get the kinks worked out. I advised them it wasn't working out for my needs. I was then advised that "sorry, we honor our contracts." There was no help, no "sorry we couldn't work out" nothing that was supportive. Basically Autoleap felt and acted like they are the end all be all of auto repair management systems. --- ### Autoleap review - Overall rating: 5/5 - Reviewer: Pawan S. - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered AutoLeap is a modern solution built with auto repair businesses in mind. It not only improves operational efficiency but also enhances customer experience. Whether you're running a single-location shop or a multi-bay operation, AutoLeap is definitely worth considering. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AutoLeap is a powerful, cloud-based auto repair shop management software that has significantly streamlined operations for many in the automotive repair industry. From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop. #### Cons Everything is pretty good, I personally do not feel there is any need of improvement. #### Reasons for choosing AutoLeap Was perfect match for what I was looking and software is easy to use --- ### Owner/Service Writer - Overall rating: 5/5 - Reviewer: Jose N. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Fantastic! Once getting past the initial configuration and practicing a few times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tech support's willingness to assist. The amount of video training assistance. The overall interface of the software. #### Cons the price :). the initial configuration to get things going. #### Reasons for choosing AutoLeap AutoLeap has more options and makes things run more efficient. --- ### Would highly suggest to any shop old or new to switch. - Overall rating: 5/5 - Reviewer: Diako K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The team they have there is so helpful when it comes to setting up and getting everything started, we thought it was going to be a nightmare to switch programs but they made it seamless and they have a great way of setting up going live. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders. The software helps with my business so much. #### Cons I have not come across anything I dislike about the program. #### Reasons for switching to AutoLeap The old system was not doing what we needed it to, like integrating all the suppliers and having a schedule and the customers on the same app. --- ### Great software - Overall rating: 5/5 - Reviewer: Abdy M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Easy to go thru the whole system, also I love the customer interactions thru the system, messages, appointments approvals, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I highly recommend AutoLeap, it works perfectly fine for my shop. Haaris Kirmani guide me thru the whole process and help me out with all details so I can understand all the features and now I can take full advantage of all the features that AutoLeap offer me. AutoLeap software help me and my shop to be more professional. #### Cons At this moment I have no cons with AutoLeap software. #### Reasons for choosing AutoLeap Better software overall. AutoLeap offer me office features like customers appointments, interactions etc --- ### I highly recommend AutoLeap - Overall rating: 5/5 - Reviewer: Ashlee R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AutoLeap is easy to use and very user friendly. #### Cons I have not enjoyed some of the financial side of things and the inventory requirements. #### Reasons for switching to AutoLeap We were making Quickbooks Point of Sale work and switched because we finally found something worth trying. Point of Sale is obviously not set up for automotive repair work. --- ### Autoleap has helped our business so much. - Overall rating: 5/5 - Reviewer: Alyssa S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered From the first meeting with the team they have helped this process go so smoothly, the team really helps sell the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration of schedule, calendar and invoicing. #### Cons None as of right now. I have only been on for a month right now but it has been going well. #### Reasons for switching to AutoLeap Autoleap has more features in their system that we needed. --- ### Autoleap ⭐️⭐️⭐️⭐️⭐️ - Overall rating: 5/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I really like autoleap system No complaints after 3 months of using it every day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly way better than Alldata Easy to comprise packages for billing Has many options for billing Was able to merge our Alldata customer database and repair history to autoleap for easy lookup The people at autoleap helped us learn and use there system on a daily basis for over a month,they have a great team [sensitive content hidden] both have help a lot with set and making sure on a daily basis we were up and running and able to bill out our customers We were having trouble with Alldata’s new automotive billing system and there people were not helpful at all nobody at all Alldata will follow up or follow thru to help We were with Alldata for over 18 years We were scared to change systems for over 6 months then we made the move October 2024 to autoleap and we should done it sooner #### Cons Being able to look up car without tying to carfax for motor cataloging system You have to manually lookup the license plates and vin on another website and then copy and past to autoleap #### Reasons for switching to AutoLeap Autoleap is a lot easier to comprise estimates and bill out and collect from customers #### Vendor response Hi Robert, Thank you for sharing your detailed and glowing review! We’re thrilled to hear that you’re enjoying the ease of using AutoLeap and that our team was able to support you during the transition. It’s great to know that features like customer database migration, flexible billing options, and estimate creation have made a positive impact. We understand your feedback about vehicle lookups and will share it with our team for future improvements. We’re so glad you made the switch and appreciate your kind words about our team—it means a lot to us! If you ever have questions or need assistance, we’re here to help. Best regards, The AutoLeap Team Replied December 2024 --- ### Amazing, love the software - Overall rating: 5/5 - Reviewer: anthony m. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered it has been great, customer service is awesome and the software is easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the ease of the sotfware, and the ability that i can use it anywhere! #### Cons nothing at the moment, so far so good every thing seems to be lining up #### Reasons for choosing AutoLeap i liked the customer service better, great ppl #### Reasons for switching to AutoLeap was unhappy with the service, for multiple reasons --- ### REVIEW OF AUTOLEAP INITAIAL STARTUP. - Overall rating: 5/5 - Reviewer: RANDY B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered THE OVERALL ATTENTION TO HELPING THE END USER THRU CONTACT AND TRAINING BY EXCELLENT SUPPORT STAFF. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP. #### Cons THERE COULD BE MORE VIDEO TUTORIALS AVAILABLE THAT GO MORE IN DEPTH TO THE PROCESSES AVAILBALE IN THE SOFTWARE. #### Reasons for switching to AutoLeap APPT CALENDER LACKED INTEGRATION. AUTOMATED CONTACT WITH CUSTOMER LIMITED. #### Vendor response Thank you for the 5-star review! We’re thrilled to hear that AutoLeap is effectively meeting the technology needs of your automotive repair shop. Replied December 2024 --- ### Amazing System for Auto Shops! - Overall rating: 5/5 - Reviewer: Kera W. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Has been an amazing transition and very easy to train due to the amazing staff at Auto leap. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simplified system that saves time due to the amazing features such as parts Ordering, being able to send for approvals and invoicing, and a chat box that a real person responds within a minute to help with any technical difficulties #### Cons We are on the least for some enhancements that we are liking to make the system best for us such as more attachments being added to a RO. We are excited to see how long it takes for an enhancement to be updated within the system and have high hopes. #### Reasons for switching to AutoLeap Hidden Fees and very old system with no updates in the last 4 years we have been using. #### Vendor response Thank you so much for your review, Kera! We're thrilled to hear that AutoLeap is streamlining your operations with its simplified system and responsive support. Your feedback on enhancements is invaluable, and we're excited about the updates we have planned that will make AutoLeap even better for your needs. Here's to many more successes together! Replied November 2024 --- ### Great Concept - Overall rating: 4/5 - Reviewer: Nathan G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Functionality smooth transition form booking appointment, to creating an invoice and ordering parts. #### Cons There are glitches in the system, things don't always work as planned. #### Reasons for switching to AutoLeap They are out dated, and not moving with the times. #### Vendor response Thank you for sharing your feedback, Nathan! We're glad to hear that AutoLeap has provided a smooth transition for your shop operations, from booking appointments to invoicing. We're committed to constantly improving our software and appreciate your patience as we address the glitches you mentioned. Our team is here to support you and ensure AutoLeap meets your needs every step of the way. Replied November 2024 --- ### Autoleap works well and completes its tasks - Overall rating: 5/5 - Reviewer: Sam F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's nice to not have a stack of dirty papers all over the shop anymore. We can view the Tech Job Board. Customers still seem to be confused about the prices shown on the estimate anyway therefore, I will continue to explain them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how the approval messaging will send emails/texts rather than making me make calls. The repair orders and parts ordering features are both located within the same system and that has made a huge difference from where they were spread around the shop. #### Cons When they do push updates it sometimes messes with something mid-tuesday. I do not enjoy the accounting piece of the software because you have to personally verify if a customer qualifies for AR before sending the invoice to them which makes absolutely no sense since about every single customer pays. It takes too long to complete. --- ### Voom Auto Review - Overall rating: 5/5 - Reviewer: Jagveer K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The service was amazing! lots of help available #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Auto Leap is Easy to use and and easy to understand. It has helped to streamline my buisness #### Cons It is a little pricey for a new buisness but i know that it will be worth it at the end with all the time i save --- ### Auto leap for the win - Overall rating: 5/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered So far excellent. I’m still a newb. Every question I had they answered and their customer support is excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Not gonna lie. It’s the staff and their patience with a not so computer savvy customer. #### Cons I can’t complain yet. It’s still new to me. But give me time lmao. Just kidding #### Reasons for switching to AutoLeap New integrations that didn’t fit my needs #### Vendor response Thank you for the 5-star review! We really appreciate your kind words about our staff and their patience. We’re here to support all customers, regardless of their tech-savviness, and we’re glad we could make your experience smooth and hassle-free. If you have any more questions or need further assistance, we’re always just a call or message away! Replied December 2024 --- ### AutoLeap Review - Overall rating: 4/5 - Reviewer: Arion M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Better than a lot Auto Repair software I've seen #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of function and payment processing integration. #### Cons I would like when a new tile is clicked it opens a new window instead of changing the window. #### Reasons for choosing AutoLeap Cost comparison and other features provided. --- ### Cydney Midas - Overall rating: 5/5 - Reviewer: Cydney W. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Tech support is great, always there when I have a question, which isn’t often because it is pretty simple to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, communication better with other workers #### Cons sales code assignment can be lengthy when first starting use --- ### Shop owner and manager - Overall rating: 5/5 - Reviewer: Shawn S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great would recommend to everyone that I know #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is great to work with and the program is great. #### Cons I have no cons at this time. we will use it more and see. --- ### autoleap review - Overall rating: 5/5 - Reviewer: Haiden G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and simple to use, and it's not complicated #### Cons maybe use or bring a app that we can use instat the browser --- ### Quality Repairs - Overall rating: 5/5 - Reviewer: Crystaly S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience so far has been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most thing I like about Auto Leap is that it is very easy to manage #### Cons I have not been on autoleap long enough to learn about its cons. #### Vendor response Hi Crystal, Thank you for your great review! We’re so glad to hear that you’re finding AutoLeap easy to manage and that your experience so far has been positive. If you ever have questions or need assistance as you explore more features, we’re always here to help! Best regards, The AutoLeap Team Replied December 2024 --- ### Fair Muffler - Overall rating: 5/5 - Reviewer: Sandy G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered very professional, worked with us whenever we needed assistance #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Sending estimates to customers and having them confirm it from their phone. #### Cons the learning process was definitely stressful #### Reasons for switching to AutoLeap we didn't have a choice they were closing #### Vendor response Thank you for your review, Sandy! We're glad to hear that our features, like sending estimates directly to customers' phones, are making a difference in your business operations. We understand that the learning process can be challenging, but we're here to support you every step of the way. If there's anything more we can do to help or any feedback you have as you continue to use AutoLeap, please don't hesitate to reach out. Your experience and satisfaction are incredibly important to us! Replied November 2024 --- ### Gives the little guy Big guy tools to compete - Overall rating: 5/5 - Reviewer: Al B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Transformative is the word I would use to describe Autoleap. I believe that now I have all the tools to succeed in managing a shop. Now if Autoleap could only make a version of me, I would know I could succeed. What I mean is if I fail now, I only have me to blame. Maybe this observation should have been put in the Cons, Ha! I am sure my Shop will do well as long as I keep on top of the Autoleap program. It really is a life saver for Shop Management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Starting out any business is difficult, demanding, and intense. Autoleap gives the little guy just starting out a virtual office assistant to manage Customer data, vehicle data, parts ordering, parts purchasing, estimates, scheduling of work, invoicing, payment processing, and internet presence. When the co owner is doing repairs on vehicles he is also using Autoleap to order parts, get estimate approvals over text or email, and schedule service for the days of the week. No more scraps of paper or questions wondering - hey did we order the parts for the suspension job on the Subaru?- Autoleap has all the data saved and easily accessed to organize the entire workflow. Yes, but how does an Ape with a computer learn all of these processes? Surely it must be a steep learning curve. Nopes. The Autoleap Orientation team walked us through every possible function of the software until we knew what we were doing. Fortunately we were using the software as we went thru the orientation, so we organically had questions and were working through discovering more functions as we learned more about the software. The Autoleap team is extremely attentive and answer all questions quickly and courteously. The help bar in the Autoloeap Dashboard actually is useful. The help desk attendants were also always on call and ready to train us Ludites on all functions without giving us a mental breakdown or furling our brows in total frustration. #### Cons The thing with this software is that its new, and constantly evolving. If I did have a complaint it would probably be fixed before you read this. So far we have not had any negatives, and are reaping the benefits of a company that caters to their own needs as they arise in problems. #### Reasons for choosing AutoLeap Better product that fit our needs of integration and tools to manage the shop as well as training. #### Vendor response Thanks for the glowing review! We're thrilled to hear AutoLeap has been a game-changer for your shop management. Your feedback fuels our drive to continually improve and support you every step of the way. Replied May 2024 --- ### Best customer service money can buy! - Overall rating: 5/5 - Reviewer: Travis H. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered When I came to AutoLeap, I was just starting my business. It was important to me to start out organized and as efficiently as possible. I couldn't be happier with the way AutoLeap has helped launch my business. I often wonder where I'd be had I not went ahead and spent the money in the beginning. I'm glad I made a strong start with AutoLeap #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of AutoLeap for me has been the customer service. Anytime I have a question, I can contact the team by email, text, or phone call. The team is always back to me within minutes to help with a solution. They stop at nothing to ensure that their customers get the most out of their product! #### Cons Setting up all of the integrations is a bit tricky, however they make up for that by walking you through the entire process and even setting up those integrations for you. ## More reviews [Next reviews](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/?page=2) --- AutoLeap Reviews, Pros and Cons - 2026 Software Advice