Autoleap has been the best decision that I have made for my shop. I wish I would have switched years ago.

Autoleap has helped me save time ordering parts, I can now search multiple suppliers at once. Communication between myself and my customers has drastically improved. I can now message for approvals and not interrupt my customers while they are at work. The entire process has been made a lot easier and more efficient.

If anything this software has so much flexibility, it's up to the user to determine how they want to complete a tasks. The implementation team is always available to support and answer any questions. I've never received this level of service from a team!

Julia has been absolutely fantastic. There are a lot of things that are going to be a learning curve, and some things that make life a little more difficult. But, overall, its going to work out just fine.

I like the options and opportunity it has for us to use more technology and integrate everything into one, even though we wont utilize that, it is a good potential for us.

We always print everything for our customers and there are quite a few steps for printing things on AL, and the print format is extremely small and hard to read. We have a lot of older customers, many with flip phones. AL should have opportunity for us still to do everything on paper, not just encourage only online.

The program has great potential but seems to me to still be in a development phase.

Creates a nice order and customer communication works well.

repair information integration does not work well. Many time the information needed is unavailable. I was told it would integrate with Pro Demand and to this point that is not true. The labor guide from Mitchell shows up and works on some vehicles but the technicians have no access to Pro Demand repair information.

With little experience in the industry I have been able to stay on top of my repair shop with ease. AutoLeap was truly a God send when starting a business without any knowledge of estimating or parts ordering. The software makes everything manageable and allows me to know what's going on in my company 24 hours a day. What I like most about AutoLeap is the outstanding customer service. Every question is answered and you are assigned a personal representative who holds your hand through the entire process. Our representative [SENSITIVE CONTENT] has been amazing, patient, and has helped me work through every issue without frustration. It's rare something is as easy to set up as they say when they're selling it but AutoLeap goes far beyond the sale.

The AutoLeap software was a life changer for me. After months of researching software options for our new business we narrowed it down to three companies. I scheduled an AutoLeap demo and instantly made the decision that this was the best bet for us. AutoLeap had done an amazing job of designing a program that handles your shop. It's not an accounting software, but it handles the day-to-day needs of your business from scheduling through invoicing. It has allowed me to remain proactive and pay close attention to my company even when I can't be there. I highly recommend a demo, once you see it you'll find there is no need to continue shopping.

So far I can't find anything I don't love about AutoLeap. I'd like to offer something so I sound real, but I have to say from the software to the customer service they are second to none.

As a small shop having the workboard has made it easier to manage all the cars that come into the shop. Being able to use my tablet to get customer's information and log it right away has also helped with the organization of the shop. Overall this is a very helpful tool to have as it almost feels like I have a secretary to organize and get that extra information of the clients / vehicles.

Sending invoices and estimates is really simple and makes getting an okay from customers so much easier. Being able to attach photos for the customer to see really helps in selling to customers that havent won your trust yet.

Making an actual estimate can get confusing at times. The guides are good when they have what you are looking for but they are missing a lot of content.

excellent helpful team. easy to use product.

simple to use for someone not great with computers. simplifies ordering and tracking parts to specific estimates.

honestly cant think of a dislike. we had an issue with taxes not being added to invoices but the support team was quick to fix it.

I like the ease of access, the simplicity over all of the program. And the customer service from our representative.

So far, I don't have any complaints on the software.

I like the ability to contact the customer directly from the software and make appointments.

The font of the program and printing invoices is very small. The training is fast paced and intricate.

We love everything about the software. Especially [sensitive content hidden]

We do a lot of heavy duty repair and would like to see more in the future integrated with autoleap.

Very easy to operate.

Very nice features i can found on this software

Google reviews, marketing features as an option.

AutoLeap has demonstrated its flexibility and willingness to adapt it's product to my needs to most effectively run my business.

I am especially pleased with the ease of use for both the office staff and the automotive techs. The software allows us to eliminate all the paper notes and labor tracking that was cumbersome, time consuming and not as accurate as I needed. AutoLeap provides a great way to manage all phases of customer care starting with original intake and scheduling, through cost estimation, assignment of tasks, invoicing and archiving. It is also allowing me to more accurately track the work of all technicians and assess the efficiency of each technician. In addition, AutoLeap allows me to get a snapshot view of the profitability of each invoice.

At this point I don't have any major complaints. If I had to write one thing is that the software is new and they are still adding features. But, that is also a plus because the product development team takes into consideration customer feedback and makes rapid modifications to accommodate the needs of the shop.

Awsome

Ease of use, very intuitive, great support

nothing at this time. they keep improving

This program makes it so much easier to schedule, assign, and keep track of work. We will never use anything else.

It is very easy to use, connects my techs in the back with the front office, the customer support is amazing, any time I have a question or suggestion they are right on top of it.

The lack of ability to assign work to more than one technician, however, I called my contact about this and they're working on it! Great customer service!!

This program is excellent. very easy to use and to navigate.

Very easy to use. user friendly. easy to navigate through program.

There is nothing I dislike ... everything is great!