Workshop Software
Workshop Software
About Workshop Software
Workshop Software Pricing
Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan
Starting price:
$39.99 per month
Free trial:
Available
Free version:
Not Available

Showing 1 - 5 of 69 reviews
Matthew
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2018
Workshop Software has been a great addition to our business, well designed for Mechanics
Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for machines/vehicles
Pros
The fields available to record details regarding vehicle details, vehicle logs are excellent, user friendly Very happy with the software and the updates that are always happening to improve the software. Different from using accounting based software
Response from Workshop Software
Great to hear that you're getting great value from Workshop Software. The vehicle history and details on vehicles are such an integral part of running a workshop. You would be doing yourself a dis-service if you used an accounting package to run a workshop. It's sometimes not until you see this in action and have it working in your shop, that you see the full potential and wonder how you might have lived without this in the past. All the best for your future in your business and with Workshop Software. Thanks again. James Mitchell CEO Workshop Software
Replied January 2018
Dave
Company size: 2-10 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2019
Great software with constant improvement
Pros
Very user friendly , nice clean look with very little clutter. They're always adding improvements and are open to suggestions. Having experienced hard drive failure, it's great to know all the information is cloud based so no more worrying about back ups etc. Plus you can access the program from anywhere in the world so it's easy to monitor things while you're away. The loan car option is an easy way to keep tabs on who and when your car was loaned out, for when the dreaded photo turns up in the mail.
Cons
There really is nothing to pick on. The only hurdle is getting to know your way around the program but the more you use it the easier it is. Not every feature will be relevant to every user but it's good to have options.
Reasons for choosing Workshop Software
Better value for money. Clean look without a cluttered screen.
Reasons for switching to Workshop Software
New business.
Herb
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
January 2018
Not a great start with staff leaving during our setup & first few weeks & ongoing.
It helps us operate more efficiently, with invoicing etc & the email/sms features are great.
Pros
Very user friendly for invoicing & general workshop management & Staff have always been friendly.
Cons
MYOB integration - has some issues (mainly balancing with w/shop). Cust credits go to Trade creditors & we have to do journals? Support calls on this have been unanswered on occassion. Reporting could be more specific, some don't have dates on them & we would like outstanding cust /suppliers balances with 30/60/90 days etc, we were unable to workout our top 20 customers etc for marketing purposes etc. Have made a few suggestions in previous support emails, but had no update. Probably need a better setup training system from the start rather than relying on youtube help solely. No Date/range on outstanding customer balances report . When balancing with MYOB I usually need to go back & get the outstanding balances - but i cant in workshop once the new month begins?. Begin & end date on some reports month-date-year? US style (EG; Sales By payment method report) not a big deal but could be consistent across all reports. Would love an Aged Trial Balance for Debtors/creditors 30/60/90 days ). It allows us to see what is owed to us or by us at a glance at any given time. Supplier Balance Report - is it possible to have a date range (easier to check off with each suppliers statements at the end of month) & total balance (to include all credits) for that date range? If credits arent allocated to an invoice, on the various reports (except cust outstanding balances) they dont show up in the overall balances. No report on a make/model of a vehicle.
Response from Workshop Software
Hi Herb, Thanks for your feedback. Not sure that we could do much about staff leaving ;-). Great to hear that Workshop Software is user friendly. Thanks for the suggestions, I'm sure you can appreciate that we cannot implement every suggestion that we get, and we prioritise what we feel might be best to add to the system. I wish you every success in the future of your business. Thank you James Mitchell CEO Workshop Software
Replied February 2018
Braeden
Company size: 1 employee
Industry: Mechanical or Industrial Engineering
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
March 2022
The best software so far!
Trying out several softwares in the past, I have found this one to be the better suited for the line of work I do ( field service diesel fitter) it allows more customer and machinery/vehicle information to be put in then others I have tried I have had all good experiences so far and the help desk and staff s have resolved any issues I have had which haven’t been many.
Pros
I like how easy it is to use, I like how much information you can put in and how each customer has a history of vehicles and work done, this makes it so much easier to go back to a job if need be or when raising a job all the information is there, I can see when my business grows I will be using more of the other features it has to offer and I can see straight up I am not worried about expanding as the software has the capability to do so as well.
Cons
I wouldn’t mind an app for owner operators that allows you to do everything the dashboard can like raise jobs or bill out, this would make me more efficient as I could do everything from my phone
Reasons for switching to Workshop Software
Better features and more information could be put in and it was the same price but for more
Raniera
Company size: 2-10 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
January 2018
Very good program, love the constant updates that are relevant to what the customers want.
Pros
1/ very relevant updates 2/ easy to use 3/ friendly help staff 4/ company listens to the customers wants and updates as needed. 5/ price doesnt change -can access info anywhere in world(i wish reporting was better with that though)
Cons
1/ reporting features are not good enough(needs to be specific) 2/ inspections should be printed on to one sheet, not multiple sheets. 3/ workshop software servers seem to slow down everyday around 3-5pm 4/ have to constantly clear chrome history when program has problems 5/ cant search for specific customer/ report info. 6/ if internet goes down, no way to use system from desktop 7/ cant customize jobsheets and invoices to suit our own systems, so they almost cant be used efficiently in our workshop. 8/ needs more integrations for nz based parts suppliers.(BNT, PARTMASTER) (repco not a trade orientated store in nz).
Response from Workshop Software
Hi Raniera, Thank you for your feedback, appreciate you taking the time to provide this review. Good to hear that the system is easy to use and that the support team are looking after you. As for the reporting, might be good to get some specific info on that, as there are many reports in the system. Also, finding a specific customer? Not sure about that, as you can search for a customer top search bar that includes name, phone etc. Again, thanks for the feedback, appreciate it. All the best for your future success. James Mitchell CEO Workshop Software
Replied February 2018