Torque360
About Torque360
Torque360 Pricing
Unlimited RO Creation Contract Free Unlimited Support Realtime One-Way Messaging Digital Approval & Invoicing Appointment Reminders & Confirmations VIN Decode Basic DVI Unlimited Canned Jobs Internal Parts Catalog Tutorials License Plate Lookup (US) Labor Times Guide Financial Reporting Parts Reporting Integrated Payments Online Payments 1-Day Payouts Terminal Rental Fee
Starting price:
$62.99 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Torque360
1 - 8 of 8 Reviews
Elano
Verified reviewer
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Amazing tool for small shops
The tool is evolving every day. We use it on a daily basis and recommend it to our fellow shops in the area. You can always reach out to the friendly customer support for assistance. Kash is always supportive and ready to help.
CONSLocating past invoices can be challenging. Without the precise RO (Repair Order) number, finding a specific invoice becomes a daunting task, especially if the customer has visited multiple times.
Ramon
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Honest torque 360
Overall i would definitely ask somebody who is considering a software like this to give the demo a shot and truly try to customize it to your liking and see if it works for you because for me it really did.
PROSI liked the ease of use, customer support and just about everything else.
CONSThe only issues are minor bugs that glitch, not being able to attach a customer to a vehicle after the vehicle has been added and third party inegrations arent easy to set up.
KELLI
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2024
FIRST TIME USER
ITS BEEN JUST OK. WE REALLY MISS OUR OLD SOFTWARE AND EASY IT WAS TO VIEW AND MAKE CHANGES. ALSO THE LOOK OF THE INVOICE WAS VERY EASY FOR CUSTOMERS TO READ AND SEE THE DETAILS OF THE REPAIR. I KNOW THIS IS AN AUTOMOTIVE SOFTWARE, JUST WAS HOPING FOR SOMETHING A LITTLE EASIER FOR US TO USE AS AN RV REPAIR CENTER
PROSWE LIKE THE PRICE AND THE CUSTOMER SERVICE THEY PROVIDE THE COLORS AND SCREEN GRAPHICS ARE GOOD
CONSNOT USER FRIENDLY, VERY DIFFICULT TO MAKE CHANGES . THE INVOICE IS VERY BORING AND NOT INVITING TO A CUSTOMER. NOT ENOUGH SPACE FOR NOTES AND NOT ABLE TO REMOVE THE COLUMN FOR DISCOUNT.
Reasons for switching to Torque360
WE WERE A NEW BUSINESS AND THE PRICE FIT OUR BUDGET
Zac
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Why I Would Choose Torque360 Again
Fantastic. They're an awesome company, with an awesome product. They care deeply about making sure you have everything you need to make your work more seamless and efficient. I'd recommend them to anyone.
PROSThe ease of use is the biggest winner for me. It was easy to teach my staff how to use and then the companies customer service is just top notch. Any time we had a question they were right on it helping us.
CONSIf I had to choose a con, it would be that on rare occasions it would take a few seconds longer to load than you'd hope. But it was minimal and far from being an actual issue.
Reasons for switching to Torque360
Counterworks feels very outdated and Torque360 brought us into the future with ease.
Joe
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Torque 360
[sensitive content hidden] were all very helpful when it came time to set everything up.
PROSEasy interface. Creating WO's and estimates is convenient.
CONSWould be nice to quickly update my inventory by selecting part and changing the quantity. It's kind of cumbersome creating a purchase order every time I need to increase a quantity for a part that is in my system already. Also, my shop is open Saturdays and there is no tech support on the weekends. So, if I had to check out a customer and I was having issues, the phone just rings on the other end.
Mateo
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Website
I like it because it was pretty easy to use and I had a lot of nice featuring
CONSThe customer service is pretty good. Also hash has sold me around.
Mohamed
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Brilliant Software
Software is being developed and open for any new idea or feature,
CONSMany features is still under development.
Reason for choosing Torque360
New Software with great potential, good GUI, and UXUI compared to many competitors who are available for non US market.
Vendor Response
Thank you for the feedback, Mohammad. We are so happy to hear that Torque360 is meeting your needs. At Torque360 we understand how vital it is for auto repair businesses, like yours, to have software that's easy-to-use and adaptable. We're always working on new features and updates to ensure best experience for our users.
Replied March 2022
Beau
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Finally Found Software that works for us!
Very impressed with all the services. I would highly recommend to any mobile repair and or small business.
PROSBeing able to express my needs and wants and have them able to be implemented is imperative! I can not say enough about being able to customize this to fit my unique needs.
CONSThe only thing I may not like we have worked on to fix. So I am extremely satisfied.