---
title: "Torque360 Software Reviews, Demo & Pricing - 2026"
description: "Review of Torque360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/auto-repair/torque360-profile/"
page_type: "product"
language: "en"
---

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Torque360

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Overview

[Reviews](https://www.softwareadvice.com/auto-repair/torque360-profile/reviews/)[Alternatives](https://www.softwareadvice.com/auto-repair/torque360-profile/alternatives/)

# Torque360 Review

From $99.99-$199.99/month 3 plans

Wondering if Torque360 is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Torque360

4.9

[(57)](https://www.softwareadvice.com/auto-repair/torque360-profile/reviews/)

Pricing

Starting at $99.99 flat rate per month

### About Torque360

Torque360 is a cloud-based auto repair shop management software designed to simplify daily operations and improve productivity. It provides a centralized system for managing scheduling, repair orders, estimates, invoicing, payments, and inventory.

Shops can handle the full repair workflow digitally, reducing paperwork and improving organization. Estimates can be created and shared quickly, while repair orders track job progress from start to completion.

Digital vehicle inspections allow technicians to attach photos and videos to highlight issues, helping customers make informed decisions and improving transparency throughout the service process.

The platform includes invoicing and payment processing tools, making it easier to manage transactions and financial records. Inventory tracking ensures parts availability and helps prevent delays in service.

Torque360 also integrates with vehicle data and parts systems, allowing shops to access accurate information and simplify operations. Communication tools enable teams to send updates and reminders, keeping customers informed at every step.

Do you work for Torque360? [Manage this product listing](https://www.g2.com/products/torque360-g2/claim_requests/new?auto=true)

Wondering if Torque360 is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

## Torque360 User Interface

## Popular Torque360 Alternatives

Main Product

Torque360

4.9

[(57)](https://www.softwareadvice.com/auto-repair/torque360-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.93Value for money
-   4.95Customer support
-   4.84Functionality

Pricing

Starting at $99.99 per month

Get Price

Alternative Product

[ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/)

4.6

[(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.67Value for money
-   4.59Customer support
-   4.54Functionality

Pricing

Starting at $39.99 per month

Get Price

Alternative Product

[AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/)

4.8

[(748)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.72Value for money
-   4.88Customer support
-   4.76Functionality

Pricing

Starting at $179.00 per month

Get Price

Alternative Product

[AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/)

4.9

[(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.94Value for money
-   4.66Customer support
-   4.89Functionality

Pricing

Starting at $59.99 per month

Get Price

Alternative Product

[NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)

4.2

[(264)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)

Ratings Breakdown

-   4.11Ease of use
-   4.23Value for money
-   4.40Customer support
-   4.10Functionality

Pricing

Starting at $109.00 per month

Get Price

Alternative Product

[Shopmonkey](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/)

4.6

[(271)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.49Value for money
-   4.61Customer support
-   4.49Functionality

Pricing

Starting at $239.00 per month

Get Price

## Torque360 Pricing and Plans

Torque360 has three plans. Starter is $99.99/mo billed monthly. Turbo is $199.99/mo billed monthly. Supercharged is custom-priced.

Starter

$99.99

flat rate, per month

It is also available at $89.99/Month (Billed Annually).

Starter plan includes:

-   Customer History
-   Basic Business Reports
-   QuickBooks Integration
-   Customer Communication
-   Unlimited VIN & Plate Lookups
-   Quick Checkout/Counter Sales
-   Customer Review Management
-   Unlimited Estimates & Repair Orders
-   Unlimited Inspections & Custom Templates
-   Parts Ordering (NEXPART & PartsTech)
-   5 Co-Users Limit

Turbo

$199.99

flat rate, per month

It is also available at $179.99/Month (Billed Annually).

Turbo plan includes:

-   Marketing Automation
-   Customer Review Management
-   Clock in/Clock Out Module
-   Employee Time Sheet Report
-   Two-Way Customer Communication
-   Dedicated Customer Support
-   Advanced Business Reporting
-   Unlimited Co-Users
-   Everything in "Starter"

Supercharged

Custom Quote Available

Supercharged plan includes:

-   Advanced Business Reporting
-   Repair Time Guides & Part Ordering (By Mitchell1)
-   Free Onboarding
-   Free Employee Training
-   Data Migration Assistance
-   Integration Assistance
-   Dedicated Customer Support
-   Torque Pay
-   Everything in "Turbo"

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Torque360 pricing compare to alternatives?

Torque360's starting price is $99.99/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Torque3604.9[(57)](https://www.softwareadvice.com/auto-repair/torque360-profile/reviews/) | $99.99 /mo | Not available | Not available | 4.9 |
| [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/)4.6[(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/) | $39.99 /mo | Available | Available | 4.7 |
| [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/)4.8[(748)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/) | $179.00 /mo | Not available | Not available | 4.7 |
| [AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/)4.9[(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/) | $59.99 /mo | Available | Not available | 4.9 |
| [NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)4.2[(264)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/) | $109.00 /mo | Not available | Not available | 4.2 |

Torque3604.9[(57)](https://www.softwareadvice.com/auto-repair/torque360-profile/reviews/)

* * *

Starting price

$99.99 /mo

Free trial

Not available

Free version

Not available

Value For Money

4.9

-   [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/)4.6[(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/)
    
    * * *
    
    Starting price
    
    $39.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.7
    
-   [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/)4.8[(748)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/)
    
    * * *
    
    Starting price
    
    $179.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/)4.9[(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/)
    
    * * *
    
    Starting price
    
    $59.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.9
    
-   [NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)4.2[(264)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)
    
    * * *
    
    Starting price
    
    $109.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    

## Torque360 Features

-   Popular features found in Point of Sale
    
    Accounting Integration
    
    Barcode/Ticket Scanning
    
    Customer Accounts
    
    Discount Management
    
    eCommerce Management
    
    Electronic Payments
    
    Electronic Signature
    
    Gift Card Management
    
    Inventory Management
    
    Multi-Location
    
    Order Management
    
-   More features of Torque360
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Appointment Management
    
    Appointment Scheduling
    
    Billing & Invoicing
    
    Chat/Messaging
    
    Communication Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Data Import/Export
    
    Employee Scheduling
    
    Estimating
    
    Inspection Management
    
    Inventory Tracking
    
    Invoice Management
    
    Job Tracking
    
    Labor Cost Reporting
    
    Labor Rates
    
    Maintenance Scheduling
    
    Marketing Management
    
    Parts Management
    
    Payment Processing
    
    Point of Sale (POS)
    
    Progress Tracking
    
    Purchase Order Management
    
    Quotes/Estimates
    
    Records Management
    
    Reminders
    
    Reporting & Statistics
    
    Sales Reports
    
    Sales Trend Analysis
    
    Service History
    
    Third-Party Integrations
    
    Time Tracking
    
    User Management
    
    Vehicle Information
    
    VIN Lookup
    
    Workflow Management
    
    Work Order Management
    

## Torque360 Integrations

QuickBooks Online

Integration rated 5.0 from 16 reviews

PartsTech

Integration rated 5.0 from 15 reviews

Twilio

Integration rated undefined from -1 review

Epicor Catalog for Automotive

Integration rated undefined from -1 review

SendGrid

Integration rated undefined from -1 review

PayPal Payments

Integration rated undefined from -1 review

See all 7 integrations

## Torque360 User Reviews

## Torque360 customer ratings

- Overall rating: 4.9/5
- Total reviews: 57

### Rating distribution

- 5 stars: 53 reviews (93%)
- 4 stars: 2 reviews (4%)
- 3 stars: 2 reviews (4%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.9/5
- Customer support: 4.9/5
- Functionality: 4.8/5

---

### well rounded car maintenance

- Overall rating: 5/5
- Reviewer: Ryan P.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The app provides summaries and reports that make it easier to spot trend such as rising maintenance costs or underperforming vehicles which is valuable for decision-making.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Torque 360 does a good job of centralizing vehicle data in one place. Things like mileage, service history, fuel usage, and maintenance schedules are easy to access.

#### Cons

Some users may find the reporting and alert settings a bit rigid. More customization options (custom reports, personalized alerts) would make the app more flexible for different workflows.

---

### A Software We’re Happy With

- Overall rating: 5/5
- Reviewer: Latasha P.
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience has been good. It’s not that everything is perfect, because no software is, and there are definitely things we would change if we could. But what has stood out to us is that the software continues to improve and the team seems willing to listen when customers point out something that could work better. A lot of the feedback we give comes from actually using the system during normal shop operations. For example, something might seem fine when you first look at a feature, but after using it repeatedly when you have several cars going through the shop, you start noticing where an extra step could be removed or where another option would be useful. We’ve brought some of those things up, and the team has been receptive to the feedback. That’s probably one of the things we appreciate most. We don’t expect every request to be added immediately, but it’s good to feel like someone is actually listening and considering what shops are asking for. Overall, Torque360 has helped us keep things more organized, and the support we’ve received when we’ve needed help has made the experience better. There are still things we’d like to see improved, but for our everyday shop operations, it has been a good fit for us.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We’ve also found the estimates and invoicing side useful because it keeps a lot of the customer and repair information together. When a customer calls asking about their vehicle, we can pull up the information instead of trying to remember what happened or going through paperwork. That makes a difference when the shop is busy and everyone is trying to keep up. The support team is another big positive for us. There have been times when we’ve run into something that we couldn’t figure out right away. Instead of just sending us a generic article or telling us to try something, the support team has actually taken the time to get on a screen-share call and walk us through it. That has been helpful because sometimes it’s much easier to show someone the issue than try to explain it back and forth over email or chat.

#### Cons

There are still some areas where we would like to see more flexibility. Every shop has its own way of doing things, and sometimes the software works one way when we would prefer another. There are a few features where having additional settings, customization options, or fewer steps would make things easier for us. We’ve also come across situations where we had to find a workaround because the exact option we wanted wasn’t available. None of these have been serious enough to stop us from using the software, but when you’re using a system every day, those little extra steps can become noticeable over time. We’d like to see more of those areas continue to improve.

#### Reasons for switching to Torque360

We switched from QuickBooks Online because we wanted something that fit better with our day-to-day shop operations. Managing repair orders, estimates, invoices, and customer information separately was taking extra time. We wanted a system where we could handle more of our shop's workflow in one place without constantly switching between different tools.

---

### Torque360 An Organizational Tool

- Overall rating: 3/5
- Reviewer: Marsha L.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has helped improve efficiency and reduce the stress of managing day-to-day operations. It brings tools together in one place to effectively communicate with customers and stay on top of daily tasks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A good range of features for managing jobs, and scheduling. it has been very helpful keeping my business organized.

#### Cons

The mobile experience could be improved, there is a learning curve for new users. The platform can be difficult to navigate sometimes.

---

### A Modern and Efficient Solution for Auto Repair Shop Management

- Overall rating: 5/5
- Reviewer: ARIEL R.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Torque360 has been a great solution for managing our shop. It has helped us streamline our workflow, improve customer communication, and keep important operations in one centralized platform. Features such as TorquePay, Digital Inspections, Digital Authorization, and reporting have made our daily processes more efficient. The platform continues to evolve with new features and improvements, making it a valuable tool for our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Torque360 is a modern and easy-to-use shop management platform with a clean interface and a wide range of useful features. In addition to my favorite feature, TorquePay, I also like the Digital Inspections, Digital Authorization, job management, customer communication, and reporting tools. Having these features integrated into one system helps streamline our workflow, reduce manual work, and make daily shop operations more efficient.

#### Cons

Inventory management could be improved, particularly when pulling and managing inventory. However, the Torque360 team is currently revamping the inventory system, so we expect this area to become much more efficient with the upcoming improvements.

#### Reasons for switching to Torque360

I switched because my previous software had fewer features and was more expensive. Torque360 offered more useful features and better value for the price, making it a more suitable solution for managing our shop.

---

### A Reliable Solution for Auto Repair Shops

- Overall rating: 5/5
- Reviewer: Claudia C.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with Torque360 has been excellent. The software has helped us save time, stay organized, and manage our shop more efficiently. The reporting feature is especially valuable because it gives me clear insights into the business and helps me make informed decisions. The platform is easy to use, and the support team has always been responsive and helpful whenever needed. It has been a great tool for improving our daily operations, and I would recommend it to other auto repair shops.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Torque360 has helped make our shop more efficient and organized. The software is easy to use and brings everything together in one place, which saves us a lot of time throughout the day. My favorite feature is the reporting because it provides valuable insights into the business and helps me make better decisions. The Digital Vehicle Inspections and Digital Authorization features also improve communication with customers and make the approval process much smoother. On top of that, the support team is always helpful and responsive whenever assistance is needed. Overall, Torque360 has simplified our workflow and made managing the shop much easier.

#### Cons

At this time, I don't have any significant complaints about Torque360. The software has met our needs well, and I haven't come across any major issues or missing features. Everything has worked smoothly, and the platform continues to help us manage our shop more efficiently.

#### Reasons for switching to Torque360

Torque360 has better pricing than Auto Data, and the reporting feature is good with Torque360.

#### Vendor response

Hi, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth.

Replied June 2026

---

### Helping Us Stay on Top of Every Repair

- Overall rating: 5/5
- Reviewer: Dan K.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with Torque360 has been very positive. The platform makes it easier to manage our daily shop operations, keeps important information organized, and helps streamline the workflow from start to finish. I’ve also been impressed with the ongoing updates and improvements, which show that the team is actively listening to customer feedback and working to make the software better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Torque360 is how much it simplifies our daily workflow. I can handle inspections, approvals, repair orders, payments, and inventory without having to jump between different systems. The new Inventory module has been a great addition as well, especially for keeping tires, wheels, oils, and other parts organized separately and giving us better visibility into our parts.

#### Cons

I don’t have any major complaints about Torque360 at the moment. There are always a few areas where the experience can be refined, but overall, it has been dependable for our day-to-day operations. I also appreciate that the platform is consistently evolving with updates and new features that make it more useful over time.

#### Reasons for switching to Torque360

I switched from ALLDATA because I was looking for a more complete shop management solution that could handle more of our daily operations in one place. Torque360 offers a broader workflow with features for estimates, inspections, digital approvals, payments, reporting, and inventory, which made it a better fit for how we wanted to manage the shop.

---

### The Right Fit for Our Shop

- Overall rating: 5/5
- Reviewer: Robert S.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with Torque360 has been excellent. The platform is easy to use and brings many important shop operations together in one place. I especially like the new Inventory Revamp because it gives us better control and visibility over our parts. The continuous updates and improvements have also made the experience even better. Overall, Torque360 has made our daily workflow more organized and efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The feature I like most is the new Inventory Revamp. It gives us much better control over our parts and makes it easier to keep everything organized and tracked. I also like that it works alongside the other shop management features instead of feeling like a separate system.

#### Cons

There isn’t anything major that I dislike about Torque360 right now. Like any software, there are still a few areas that could be refined, but the improvements and regular updates make me confident that those smaller issues will continue to get better.

#### Reasons for choosing Torque360

I considered ProDemand, but I was looking for more than just repair and technical information. I wanted a complete shop management system that could also handle inspections, estimates, digital approvals, payments, inventory, and day-to-day workflow. Torque360 was a better fit because it brings those tools together in one platform, which is more practical for how we run the shop.

---

### A Helpful Upgrade to Our Shop’s Daily Workflow

- Overall rating: 5/5
- Reviewer: Mousa A.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Torque360 has been very positive. The software has made our daily workflow more organized, and features like digital inspections, repair history, authorizations, payments, and inventory have helped us manage the shop more efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Torque360 is the digital inspection feature. It makes it easy to document vehicle issues with photos and notes and gives customers a much clearer picture of what their vehicle needs.

#### Cons

The Appointment module is the feature I like least. It works for basic scheduling, but I think there is room for more flexibility and improvements to make appointment management easier for busy shops.

#### Reasons for switching to Torque360

We switched from AutoLeap because we felt we were looking for a more complete and straightforward shop management solution. AutoLeap had some useful features, but we wanted a platform that offered more of the tools we need in one place without making the workflow feel complicated. After moving to Torque360, we liked the cleaner interface, digital inspections, approvals, payment options, and overall ease of managing our day-to-day shop operations. The combination of features and the value we were getting made Torque360 a better fit for our shop.

---

### Solid Software and Great Support

- Overall rating: 5/5
- Reviewer: JONATHAN H.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with Torque360 has been positive so far. The software has been reliable for our needs, and I like that the team continues to make improvements instead of leaving the product as-is. Support has also been quick and helpful whenever I’ve needed assistance or had a question.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is improving regularly, and the support team has been one of the better parts of the experience. They’re responsive when we have a question, encounter a glitch, or want to suggest an improvement.

#### Cons

There are still a few areas that could be more flexible, particularly around appointments and some smaller workflow details.

#### Reasons for choosing Torque360

We chose Torque360 over Shopmonkey because it felt like a better fit for the way we wanted to run the shop. The interface was straightforward, and we liked having things like digital inspections, approvals, reporting, and payments connected in one system. The support was also a factor for us. Whenever we’ve had a question or run into an issue, the team has been quick to help, which made the switch easier.

---

### A Complete Shop Management Solution That Simplifies Our Daily Workflow

- Overall rating: 5/5
- Reviewer: NELSON T.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Torque360 has been a great experience for our shop. The platform brings everything together in one place, from managing repair orders and digital inspections to customer approvals and payments. TorquePay is one of our favorite features because it makes collecting payments simple and efficient. The clean interface, helpful reports, and integrated tools have helped us improve our workflow, stay organized, and provide a better experience for our customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Torque360 is TorquePay. Having payments integrated directly into the repair workflow makes the entire process faster and more convenient. Customers can make payments easily, and our team can manage transactions without switching between multiple systems. It saves time, reduces errors, and provides a smooth payment experience for both the shop and our customers.

#### Cons

There was a learning curve during the initial setup, and we occasionally come across small features we'd like to see added. However, the support team is responsive, regularly releases updates, and actively listens to customer feedback, so the platform continues to improve over time.

#### Reasons for choosing Torque360

We switched from Shopmonkey because we were looking for a more streamlined and user-friendly platform that could better fit our shop’s workflow. Torque360 provides a clean interface, integrated features like Digital Inspections, Digital Authorization, TorquePay, and detailed reporting, all in one place. The transition helped us simplify our daily operations, improve customer communication, and manage our repair process more efficiently.

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