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Qntrl is workflow orchestration software built by Zoho Corporation. Created for people who orchestrate processes for their team, department, or organization, Qntrl is the easiest way to bring visibility, control, and automation to your organization's proce...Read more about Qntrl
Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-l...Read more about Jostle
The Hub is a Google Cloud hosted intranet platform and client portal, providing a cost-effective solution for both SME and large enterprise organisations looking to streamline their internal processes and resources, and improve internal and client communic...Read more about Hub
The Sift people directory and org chart empower employees to leverage the knowledge, skills, and experience of their peers across the organization so everyone can get things done faster and more efficiently. Sift enables users to visualize and navigate th...Read more about Sift
HubStar Space is a space management solution for hybrid workplaces. Administrators can match space supply with hybrid demand tooptimize office occupancy and workplace experience....Read more about HubStar Space
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Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, records, calendar and more. Key features include portfolio tracker, designer templates, database management, documentation and data export. ...Read more about Notion
Skedda is a leading global desk management and hybrid work platform, serving over 12,000 customers and nearly two million users, including IBM, Siemens, Mercedes-Benz, and Harvard University. We are defining the future of the workplace experience, helping ...Read more about Skedda
Lemon Learning is a digital adoption platform that helps businesses streamline learning for employees using step-by-step guides, content creation, training plans, push notifications and other artificial intelligence (AI)-enabled functionalities. The smar...Read more about Lemon Learning
As a business and HIPAA-compliant clinical instant messaging solution, Trillian streamlines and centralizes employee communication across organizations without losing track of a single conversation. With disk-level, file-level, and TLS 1.2+ encryption, Tri...Read more about Trillian
Pneumatic is a cloud-based workflow management solution, which helps small to midsize enterprises visually create businesses processes and invite and assign tasks to members. Features include role-based permissions, remote access, performance metrics, cust...Read more about Pneumatic
Zenzap is a professional instant messaging software designed to enhance team communication and collaboration. It serves businesses across various sectors, aiming to streamline teamwork. Key features of Zenzap include secure instant messaging tailored for ...Read more about Zenzap
Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, re...Read more about Google Workspace
Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, trans...Read more about Slack
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex ideas, and make decisions fast...Read more about Miro
Process Street is the world's first Process Management Platform powered by AI. We help teams share their core processes, then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all so...Read more about Process Street
Project.co is a cloud-based solution that helps small to large enterprises manage multiple elements of projects including payments, tasks, time, people, files and more. It lets users request clients to process payments electronically via credit cards and g...Read more about Project.co
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through so...Read more about Zoom Workplace
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. Across every industry, leading enterprises trust Airtable to power workflows in product management, marketing operations, p...Read more about Airtable
Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes an...Read more about Connecteam
ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign ...Read more about ClickUp
Othership is a remote work platform that helps businesses choose from a distributed network of free and paid spaces to work. Managers can configure access to office and meeting rooms. Othership includes HQs, offices and a network of on-demand workspaces w...Read more about Othership
What is WorkInSync? WorkInSync was created with a vision of enabling easy adoption of the hybrid workplace while enriching employee experience. It is a simple SaaS solution designed to optimize and simplify office operations for different stakeholders. Be...Read more about WorkInSync
Simpplr is the leading modern intranet. Trusted by more than 1000+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are streamlining internal communications and improving employee engagement. SIMPLE TO USE Simpplr's i...Read more about Simpplr
In the contemporary business landscape, every interaction possesses the potential to impact success significantly. Visitor management transcends basic guest registration; at Sign In Solutions, we introduce "Visitor Management 2.0." This innovative approac...Read more about Sign In Solutions
HulerHub reduces tech sprawl and supports HR teams to deliver first-class personalised digital experiences to employees on any device, at any time, anywhere. Wherever and whenever your people work, HulerHub connects everyone with the tools, systems and kn...Read more about HulerHub
Software Advice uses reviews from real software users to highlight the top-rated Digital Workplace products in North America.
Learn how products are chosen“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
This detailed guide will help you find and buy the right digital workplace software for you and your business.
Last Updated on August 19, 2024Technology is continuously evolving and it has transformed the way we work. The workplace now is not necessarily a physical location that we need to go to. Instead, companies now operate through digital workplaces that can be accessed from anywhere, as long as users have computers and internet connection. This calls for a tool that can help organizations offer collaboration among team members located at different locations.
A digital workplace software system has features that help employees to get work done in the virtual environment. These features could include instant messaging, virtual meetings, and web conferencing.
In this buyers guide, we’ll explain what is digital workforce software, its common features, some considerations to help informed purchase decisions, and the latest trend.
Here's what we'll cover:
Digital workplace software is a tool that allows businesses to move their work to the collaborative virtual space with features such as instant messaging, video conferencing, file sharing, document management, calendar management, and content management that employees need to work in an online interface.
Digital workplace software allows employees working remotely to effectively collaborate and access files and systems they need. Additionally, digital workplace software helps in project management, issue resolution, business process automation, and employee engagement.
Calendar management in Asana (Source)
Feature | Description |
Collaboration | Allow employees to connect with each other via instant messaging, video conferencing, web conferencing, etc. |
Allow users to share files in different formats, such as audio, video, images, or PDFs. | |
Calendar management | Create, manage, and share multiple calendars on a single platform. |
Employee database/directory | Store and find employee information such as names, addresses, and social media accounts. |
Create and update content for the website/intranet. | |
Collect, upload, store, and share documents in a central location, making it easier for everyone to access information. | |
Activity/newsfeed | Keep employees updated with the latest news and announcements about the organization. |
The right type of digital workplace software depends on your unique requirements. Consider the following buyer types before making any decision:
Small and midsize businesses: Small and midsize businesses typically operate with up to 500 employees and have a small team that manages limited projects. They want to simplify access and collaboration for all their employees and connect data from different sources and devices in a single platform. For this reason, they might want to consider a digital workplace solution that allows their employees to access and view their calendars, email, documents, and other files related to their workflows.
Large enterprises: These buyers are large businesses operating in multiple areas and they have large numbers of employees based at different locations and time zones. Because of this, they cannot ignore the collaboration and connection aspect of the business. They would want a digital workforce solution that helps them manage huge projects. They may need a tool that offers additional features such as calendar management, document management, task management, and content curation along with basic communication and file sharing features.
Here are the key benefits of digital workplace software for your business:
Collaborative environment: By providing your employees with all the features they need to communicate with the other team members, a digital workplace solution helps you create a collaborative culture in your organization.
Automation can save time: Repetitive tasks can take up too much of your employees’ bandwidth thus leaving them bored and stuck. This can be avoided by deploying digital workplace solutions that enable business process automation. Digital workplace software can automate repetitive tasks such as data entry, which can save a lot of time.
Cost saving: A digital workplace solution offers a host of capabilities to handle document management, content curation, file sharing, collaboration, and task management. Investing in separate solutions to manage these functions can be very costly. Therefore, deploying a digital workplace solution that offers all these functionalities in one platform can help save extra costs.
Centralized information: Organizations with teams distributed across locations and time zones often face issues with remote collaboration. This issue can be resolved by using a digital workplace solution that centralizes content at a single location and reflects updates in real time.
Total cost of ownership: While choosing the digital workplace solution that fits your budget, do not rely solely on what you see as the subscription cost. Make sure to consider the upfront expenses that come hidden along. These could include costs for implementation, support, training, and professional services.
Post-purchase support: When working on a digital workplace, you not only need a strong implementation experience but also adequate support and training to make sure the virtual workplace keeps performing optimally. Select a vendor who supports you through the implementation journey and provides sufficient training to help you optimize the value of your solution.
Application of artificial intelligence (AI) is skyrocketing: Technologies are evolving at a rapid pace, and AI is one such technology that can help your employees work smoothly in a virtual environment. For instance, digital workplace solutions with inbuilt AI-powered chatbots can answer common questions related to internal applications that employees need answers to. These chatbots can also be integrated into other existing applications such as intranets or CRMs and can act as a single point of contact for employees to get their questions answered.
Note: The application selected in this guide is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been taken from sources believed to be reliable at the time of publication.