# icon

> Reviews of Shopmonkey. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Shopmonkey is a good fit for you!

Source: https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Auto Body Software](https://www.softwareadvice.com/retail/auto-parts-store-software-comparison/)

/

[Shopmonkey](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/)

/

Shopmonkey Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/alternatives/)

# Shopmonkey Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(208)

4

(32)

3

(11)

2

(5)

1

(9)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.6

Value for money

4.5

Functionality

4.5

* * *

### Pros

"The tool has great reporting and analytic capability which helps in diagnosing devices bugs thus enabling us to fix issues on time."

"It’s a helpful tool for managing operations and staying organized, though there is some room for improvement in usability and stability."

"Quite seemless throughtout the initial process until payment and i think it is quite secure and their support system is great."

### Cons

"The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance."

"My first conversation with them after the MANDATORY upgrade where I listed no less then 10 problems or glitches that I noticed within the first day of usage of the 2.0 version has apparently fallen on deaf ears and not a single concern of mine has been addressed or rectified in any way."

"This software has cost us thousands in its lack of efficiency, do your research and go elsewhere, cant even reccomend another place it will have to be what directly coorelates with your business"

Fast-track your software evaluation

Speak with an Auto Body software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

265 results

Sort by

Shopmonkey Reviews, Pros and Cons - 2026 Software Advice