AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.

Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.

The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.

The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.

Task creation
Task creation

Task creation

Invoice

Invoice

Part information

Part information

Work order

Work order

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8



76 Reviews of AutoShop

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 76 reviews

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LEO from SERVICE OUTLET

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

TOO GOOD TO BE TRUE? IT NOT, IT IS THE BEST SOFTWARE

EVERYTHING, THE PEOPLE, THE SUPPORT, THEIR RESPONSE TIME, AND SPECIALLY THEIR ATTITUDE, i HAVE BEEN IN THIS BUSINESS FOR OVER 40 YEARS AND I CONSIDER US AS ONE OF THE BEST, AND VERY PRO CUSTOMER SHOP, I CAN TELL YOU I DID NOT THINK OTHER BUSINESS DO BUSINESS AS I DO BUT I FOUND MY MATCH.

Pros

THIS SOFTWARE IS AMAZING EASY TO USE AND VERY SIMPLE AT THE SAME TIME, I HAVE USED ALL KIND OF SOFTWARE BUT THIS ONE TOPS ALL AND THE BEST THING IS THE PRICE IT IS AMAZING AND HAVE NO MONTHLY PAYMENTS YOU ARE NOT BOUND USE IT THE WAY YOU WANT IT I NEVER FELT LIKE THIS WITH OTHER SOFTWARE (I FELT LIKE I WAS CAPTIVE WITH OTHERS)

Cons

REALLY NOTHING THERE IS NOTHING NOT TO LIKE ALL IS WELL WITH THIS SOFTWARE

Review Source: Capterra

EDWARD from TRACTOR TRAILER REPAIR INC.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

AWESOME SOFTWARE

NETWORKING

Pros

I LIKED THE EASE OF USE AND CUSTOMER FRIENDLY

Cons

NOTHING~ CALL IT IN AND IT IS ALL TAKEN CARE OF FOR YOU

Review Source: Capterra

David from Auto Tech

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Simply the best there is

Love winworks after demoing several auto management programs we decided to use winworks and have been using them for the last 18 months and we are satisfied.

Pros

love its ease of use
great customer service
it just works, no high sales tactics. The software sells itself

Cons

certain features that would be nice if it had.

Review Source: Capterra

Nosakhare from NAEME workshop, Jos. Nigeria

Industry:  Auto Repair

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

July 2018

Good product

This software is good and a should have for every automobile shop

Pros

Gives me the ability to view reports on labor, accounting, and
inventory. It helps to schedule my work easier.

Cons

For now there isn't no problem I have encountered, but I feel a super nice
exciting update and features needs to be release that we wow we the users

Review Source

Lance from Auto Station

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Excellent product and support always!

Pros

I have been using WinWorks AutoShop for 20 years. I just replaced my computer server. My local IT person Who I used in the past was unable to do any of the setup. I called technical support and spoke to representative. He got the new computer up and working in a very short time. He even remembered how my system was set up from a conversation I believe happened over a year ago. It put my mind at ease knowing that the people at WinWorks have my back. The last couple days I have been very stressed out trying to figure out how I was going to get this system up and running. Once I talked to him, he made my life much easier. I know how to run a successful and profitable automotive repair shop. I don't know much about computer systems. I know that WinWorks has covered me on the computer side. Their software is easy to use and provides me with all the information I need to grow my business. I'm really glad that I took the time 20 years ago to really look at all the software programs that were available. I know for a fact that WinWorks was the right choice.
I just wanted to thank everyone at WinWorks for everything they do to help me. I appreciate it more than you know.
Sincerely,
Lance Buick
Auto Station

Cons

There is nothing I don't like about the software.

Review Source: Capterra

deanna from Great Lakes Truck Svc

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I have had this program since 2003 and it has worked very well.

running my business smoothly and efficiently

Pros

It is user friendly, the updates are great and the tech support is outstanding. Hardly have to use tech support but when I do They always handle it quickly.

Cons

As with all programs I don't like paying fees for tech support and updates it is pricey but necessary.
The accounting part of it is lacking a little. But gets better with new updates.

Review Source: Capterra

John from Fifth Gear Automotive

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Winworks Tech Support was GREAT! He handled my questions both quickly and professionally.

Pros

Winworks provides our shop with a tremendous amount of data to look both internal at our systems and processes and externally to our customers.

Cons

Nothing, we love the program and enjoy working with it. Even when we have questions, the Tech Support is great.

Review Source: Capterra

Eric from BMi Memphis

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Simple, Fluid, and Efficient. This system has a good "flow" to it.

The time saving benefits I have gained from Winworks is overwhelming. I am coming from a program where I had an average of 10 to 15 minutes per RO, from start to finish. With Winworks that is down to 3 to 5 minutes per RO, from start to finish. With an average of 300 repair orders a month that is a HUGE amount of time saved writing repair orders.

Pros

Speed when in use, great for a high volume shop . Customer service is top notch as well, customer service agnets are great. As much as I have talked to Steve I'd consider him a friend, haha. I will recommend this system.

Cons

Scheduler is awful and a pain to use, it definitely needs to be updated or have the ability to have an add on like Bolt On Technologies.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Works great until a Windows update

Pros

The software does alright over all. It's fully functioning and has many many features. It's better than InvoMax lol

Cons

We were using this software at three of our shops but now we only use it at one. That shop does contract work and we're in no hurry. This software was made for a platform. That platform is Microsoft Windows. It seems that half the time Microsoft updates Windows, Winworks fails to boot up. I believe this issue is largely to do with the Winworks USB product key. Winworks goes to great lengths to make sure that no one is pirating their software but it gets in the way of their software working every day. We have busy shops. If we walk in after a Windows update and Winworks will not boot up, then we are pulling out paper invoices (and hair) and calling the Winworks tech support. It turns our day into a complete mess. Their tech support is understaffed and if their software doesn't work after a Windows update, then every shop running Winworks is calling all at once. Yeah, they'll move you to the front of the line for another. They might even charge you to fix their software that suddenly doesn't run on the platform it was made for. In another word, EXTORTION. Enjoy paper invoices or pay us. We already paid a lot of this program up front only to be charged again and again because they can't make their anti-piracy key work with every Windows update. They even suggested that we not run Windows update. What a terrible suggestion. The security risk isn't worth the trade off. We have used three different invoicing programs over the years. None of them had this issue.

Review Source: Capterra

Sonam from TSYS

Industry:  Other

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Good, useful and very easy to use software

Will recommend to others

Pros

User friendly, easy to use and can operate easily.
Provide every feature which are needed even tracking and reporting too.

Cons

It can be more user-friendly.

Review Source

Chris from German Auto Sport

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Literally the backbone of my business with standard tasks galore and USA tech support .

my shop runs smoothly and efficiently allowing me to focus on the client and not the wasting time with bad software. Quick easy and efficient with quick reference buttons and constant improvements

Pros

Anytime a client asks for a quote fop any kind I can literally take 1 minute extra and build that "task" to then refer to later. Being a Euro shop that lack of repetition saves my time and money and have tried others with nothing coming close

Review Source: Capterra

Chip from Tri-State Truck ' Trailer Repair, LLC

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Go Steve! As a mechanic who decided to be an owner Winworks AutoShop has been a lifesaver.

Offers me the ability to manage every aspect of my shop. Gives me the ability to view reports on labor, accounting, and inventory with the stroke of a key. Really happy with this product. Over the top tech support.

Pros

WINWORKS CUSTOMER SERVICE IS ABOVE AND BEYOND EXCEPTIONAL! I am a mechanic that, along with my brother, opened my own repair business 10 years ago. We are mechanics that have become business owners. In the beginning we did all our RO's handwritten. After 2 years our workload was such that it got hard to keep up. We purchased Winworks to help streamline things. I can honestly say that it has been instrumental in growing our business. However, we have never used it properly. After several years of talking about training we contacted Winworks and had trainer fly out for training. After 2 1/2 days of training with the best trainer I have dealt with, we are ready to take our shop to the next level. The features that trainer introduced and explained to us are amazing. Accounting/Inventory/TechLink/Scheduling and many more. I would HIGHLY recommend getting on-site training if you have not already, money well spent. Then tech support is best I've dealt with and Steve was absolutely amazing! They only regret that I have is that we did not have the training earlier. We are currently running Professional and are upgrading to Premium. The Version 8 upgrade and the interfaces are second to none. Make the investment, the ROI is almost immediate.

Cons

The only thing that I would like to see that Winworks does not have is a annual hands on training convention for AutoShop.

Review Source: Capterra

Janet from Ryan Imported Car Repair

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Overall-the users find this software compatible with the needs of our business-and the technical sup

Pros

Most functions are easy to use, once the user is trained and understands the functions. The customer support is outstanding

Cons

Accounting functions are a bit funky. Obtaining some reports take too much time-ie changing dates in sales tax reports-it would be easier if the dates could be typed in, instead of tabbing back

Review Source: Capterra

George from Eurosport Racing

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Our tech was able to find a nagging problem with my computer unrelated to the software.

Pros

Stable,Easy of use, and great tech support. We have been using this software for almost 20 years..

Review Source: Capterra

Duane from Duane Wasmund Motors LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Very quick tech support response and repair

Pros

I like its ease of use. I like that it does everything my business needs it is easy to use quickbooks

Review Source: Capterra

Rick from Synergy Motorsports

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Always great to work with

Pros

If there is an issue, its fixed very quick. Their team has always helped me to find a solution as quick as they can when I have needs. :)

Review Source: Capterra

Cheryl from CG Professional Service

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Awesome and seamless transition with our new computers! Tech Steve is GREAT!

Pros

cust support works there! He was awesome, so patient and so helpful to me. He didn't rush and made the who process so easy for me. I'm sold on the technical support. These people are wonderful!

Cons

None. The program is great and their tech support is always so helpful. I am looking forward for the program to be cloud based. It will make working from other offices a breeze.

Review Source: Capterra

Ty from PRR Computers, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Needed help in connecting new station and performing a full upgrade

Pros

I don't know yet. We just took on this client and this is first time dealing with this software.
A workstation crashed and I needed help getting back online and during all this saw they were way behind on upgrades. The support staff was amazing on helping me with both and educating me on how the system works and what to do for them. He was truly a great help and actually fun to talk to.

Review Source: Capterra

Laura from San Francisco Motorsports

Ease-of-use

Value for money

Customer support

Functionality

October 2017

One of the customer rep was phenomenal in walking me through my questions, he was patient and knowledgeable.

Pros

Still learning the features and benefits of the software, but at this time I am most pleased with my customer support experience.

Cons

I am finding some functions to be a bit laborious but I am still too new to judge.

Review Source: Capterra

Renee from Blankenship's Truck Repair

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Steve was efficient and very personable. My issues were resolved in a timely manner.

Pros

Emailing invoices.
I find the software cumbersome for how it is being utilized by the office managers.

Cons

Entering parts is too cumbersome. Many features are not intuitive for me. The screens looks very dated.

Review Source: Capterra

Displaying 1 - 20 of 76 reviews