WhatsUp Gold
About WhatsUp Gold
Awards and Recognition
WhatsUp Gold Pricing
Available as a perpetual license or as a subscription. Free Version is available for countries within Europe, Middle East and Africa.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for WhatsUp Gold
1 - 5 of 219 Reviews
Dustin
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
WhatsUpGold is a great tool for monitoring the status of your network.
We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.
PROSThe alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!
CONSThis product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.
Vendor Response
Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.
Replied June 2018
Henry
Cosmetics, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
I like the products!
Overall products is good but it needs more easy configurations for basic setting.
PROSI could view all device status in simple network map
CONSIt is hard to update the changed info. Also too hard to manage notifications.
Reason for choosing WhatsUp Gold
We have PRTG for network and purchased WhatsUp Gold for servers
Walter
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2022
What's Up Gold - could be better!
We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional.
PROSThe website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure.
CONSSupport needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely.
Juan
Computer Networking, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Awesome
My experience has been very pleasant. From installation onward, I've had zero complaints.
PROSThis software has provided us with the tools necessary to monitor, analyze, and manage the network in support of our customer.
CONSWhile we understand software is always licensed, we would like an option for a "lifetime" license.
Reason for choosing WhatsUp Gold
WUG is competitively priced for the same feature sets that competitors are providing.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Solid Monitoring and Reporting
very positive - good support
PROSEasy to set up, good support, good add-ons
CONSnot intuitive menus - setting up notifications takes some practice - many good features are hidden
Reason for choosing WhatsUp Gold
Pricing and support
Reasons for switching to WhatsUp Gold
Pricing and ease of setup