Eventzilla Software


 

Eventzilla is a cloud-based event management solution that enables businesses of all sizes to create an event page, send email invitations and collect payments online. The solution can also be accessed through mobile apps available for Android and iOS devices. Eventzilla can be used for festivals, conferences, fundraising events, concerts, classes, networking activities, sports and many more.

Eventzilla enables event managers to create customized event registration questions to collect attendee information such as company name, designation and food preferences. Users can also create discount codes and offer special pricing to repeat customers. Attendees can use the mobile check-in feature, which enables users to scan QR codes.

Eventzilla offers other features including social-media promotion, on-site ticket sales, attendee-list export, badge creation, private-event management and many more. The solution also offers a knowledge base which helps new users create and manage an event.

 

Eventzilla - Event overview
 
  • Eventzilla - Event overview
    Event overview
  • Eventzilla - Payment page
    Payment page
  • Eventzilla - Sample event website
    Sample event website
  • Eventzilla - User dashboard
    User dashboard
Supported Operating System(s):
Web browser (OS agnostic)

103 Reviews of Eventzilla

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Denise from Road Runner Photography

July 2017

July 2017

The software has gotten better over time. It is not the most intuitive but it certainly gets the job

Ease-of-use

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Pros

I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive.

Cons

That the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying.

Source: Capterra
 


May 2017

May 2017

We have used for four events and have been successful with each one.

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Pros

Pretty much intuitive, although I did contact customer support and they were really great and super responsive.

Cons

I had a little trouble finding templates that met my needs, and I couldn't seem to upload a file correctly to use our logo, but I suspect that has more to do with my inexperience, rather than Eventzilla. I definitely plan to use again.

Source: GetApp
 

Heather from Napa County Farm Bureau

May 2017

May 2017

I liked the front end of eventzilla - not a fan of the reporting capabilities.

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Pros

Ease in setting up an event. I like the interface with chimp mail. The registration page looked good.

Cons

The tracking and reconciling the money received. Very challenging I spent hours trying to tie out the money to the different events. This needs to be improved before we will use Eventzilla again.

Source: Capterra
 


May 2017

May 2017

Got the job done

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Pros

With EventZilla I was able to create and event, and people were able to register fairly easily. I could get lists of registrants, and see what they paid. I could send them email with updated information. It also integrated quite well into my website.

Cons

I could not
1. format the email notices, and when they were sent, they were always centered.
2. use the social media option. I tried many times, but nothing seemed to work
3. I paid for the URL/Domain option, but it did not work.

Source: GetApp
 

Cathy from PreventionFIRST!
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Mixed reviews

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Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details)

Pros

Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

Cons

Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :(

Source: Capterra
 

matt from R2P

May 2017

May 2017

Easy to use

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Pros

The people who purchased the seminar event passes said it was incredibly easy to use and navigate. Didn't have a bad thing to say.

Cons

I am not sure about the payment software you guys provided so i went with paypal. Some more info about that system would be benefical.

Source: Capterra
 

Kerri from NAPW Austin

May 2017

May 2017

Great system for promotion and registration of events!

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Pros

I love that there is no delay in getting your money deposited to PayPal. Our organization uses PayPal to process hotel charges which are due AT the event. Other systems don't send you your money until after the event is done. Eventzilla sends you money as people register, enabling my organization to pay its bills on time.

Cons

Too many clicks to get to custom field data for registrations. But on the other hand, I LOVE that I can add custom fields for registration!!

Source: Capterra
 

Eleanor from Wild Street Anglican Church
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Worked well for what we used it for - small event attendance

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Pros

Linked to Paypal easily for credit card payments but still with the option of cash payments. All registration info was in one place.

Cons

A number of people found the site didnt let them register or didnt allow them to pay well before the close of registration or the event was full. Emails that I sent from Eventzilla to attendees mostly went into their junk folders.

Source: Capterra
 

Rob from somatic Journeys

May 2017

May 2017

The Price was Right

Ease-of-use

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People could register

Pros

People could register and pay. Not too difficult to set up (a little clunky). The price was right.

Cons

1. Domain I paid money for the domain to be used, but it did not work. So I built a page on my website. Just annoyed that I paid for something that did not work.
2. Billing is at the top. This was a "turn-off" for some people who wanted to know more before paying.
3. Media interface (e.g. Facebook & Linked In) didn't work.
4. Emails to participants was sent centered. This was annoying as I had carefully formatted the information.
5. Reporting is not easy to follow.

Source: Capterra
 

Heather from Proficio Consulting Group
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use, great payment structure.

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Being able to have a registration tool without the extreme expense of full systems to purchase, multiple uses, ability to add a new event at any time.

Pros

Price, ease of use, no charge for free events, export abilities. I like the simplicity of adding registration links to website.

Cons

Would like more flexibility for customization, even if additional features might be paid features. Better check-in abilities.

Source: Capterra
 

Lauren from Florida Coalition for Children
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Overall, I really like Eventzilla. It has made tracking our attendees much easier.

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Pros

I like the ease of tracking registrants and how it is easy to generate reports and be able to see all the data in one place.

Cons

Some of the functionality could be better. For example, if I'm looking at orders and filter by "Pending Only", then click on an order, when I navigate back to the list of orders, the filter is gone and it's again showing the full list of orders. When trying to look for details about several orders, it takes many extra steps to get back to the same place.

Source: Capterra
 

Paul from The League of Analysts - Bob the BA
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Robust solution and gives us the features we were missing from other registration vendors.

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Not having to build our own registration system, downloadable reports

Pros

The product covers all our must-have features. Paying to remove the logo and branding is something to consider for a more professional approach to the registration page. There are a lot of features to choose for customization.

Cons

The total count of registrations on the dashboard only displays that count of CONFIRMED and PAID registrations. It would be nice to see the PAID versus UNPAID registrations. By Unpaid registrations, I am referring to those registrations that are requesting to pay at the door or pay by invoice. Having that on the dashboard would make it easier for event managers to see a larger picture of what to expect on the event day (how many people are showing up to make a payment on the day of the event) to help with staffing at the registration desk.

It would be an improvement to pay a yearly fee to remove Eventzilla branding and logos from ALL events we schedule. We currently have 18 events and it was overwhelming for our finance folks to get 18 invoices for the fee to remove Eventzilla branding.

Source: Capterra
 

chris from ifs
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

a little frustrating

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Pros

How about: it's less expensive than Eventbrite? But then it discourages my prospects from buying, so not even a lesser cost qualifies as something I like "most"

Cons

many times when prospects click on the link, it does not process correctly. The more motivated prospects then email or call and tell me that it is not working and send a check instead. Of course it does work, you just need to repeat click, but that's not how other packages work. I don't hear from the less motivated prospects

Source: Capterra
 

Shad

April 2017

April 2017

Eventzilla is great

Ease-of-use

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Pros

Great event booking software. Easy to use and very helpful for organizing events!
Easy to use, i like that you can clone events. I am excited to move to eventzilla payments as well.

Cons

Cons: nothing i can think of offhand. Maybe a bit better integration of the HTML for the event page build out.

Source: GetApp
 

Barry from Raphael Center for Integrative Education
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Running a business on my own...

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I didn't mean for it to become a business. I just thought I had some space and could let people use it to give dental continuing education. Before I knew it, I had 25 classes running each year and it's growing. A secretary? No need. I run it with Eventzilla! Promotion, registration, attendee lists, refunds (through PayPal). It couldn't be simpler.

My only complaint is that some of my tuitions are pretty large and I pay a hefty fee with the flat percentage even though there is no extra work for that. But that does cover their free service, too, so what the heck.

Pros

Pretty easy to run.

Cons

Sometimes I find certain things hard to find....have to go through different sections to find what I'm looking for. Can't remember examples offhand.

Source: Capterra
 

Joshua from Bandits Basketball Club Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

A great easy to use "affordable" ticketing platform.

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I find the workflow easy, and I like that eventzilla keep their naming conventions standardized - there are no tabs with misleading names (which leads to much less menu-diving) - overall 5/5

Pros

Workflows are easy to figure out and editing on the fly is great - most other systems lock you in to a "Generated Inventory" - so if you make a typo or have to change to STOP SELL date you can't do those on the fly edits like you can with Eventzilla

Cons

An aggregated Order/Attendee report would be great! We normally have to print both to get all the details together (for our use-case).

Advice to Others

A on-screen visual guide that helps to push users below the fold - we've had customers tell us they could find where to input their information - it turned out the spacing on the page template had pushed the fields way down below the fold with a larger than expected gap in between.

Source: Capterra
 

Marcellina from UW-Center for Child and Family Well-Being
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

A user friendly, visually friendly-ish tool that could use some updates

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We've been using Eventzilla for quarterly classes and event registrations. There are bugs in the system we don't like, but we've figured out a way around some of them to make it work for us. I took on the task of managing the tool without any training provided to me and it's been relatively easy to pick up as the site options are pretty intuitive. The tool has some limitations such as not being able to track sent messages, like when you've notified someone to complete their registration, or when you've notified someone on your waitlist that they can register. Another thing that bothers me is it will not allow us to overbook an event as the the administrator, which means if you cap your event, you have to go through a lengthy and risky process of opening registration up again to the public if you want to register someone on the back-end after your event has reached max cap or it's past the registration deadline. This is something we have to do a lot and it is time-consuming. Overall the tool is useful and pretty user-friendly, but we would like to have better email tracking and customer tracking abilities and will be exploring other options.

Pros

Easy to use.

Cons

Very little if any tracking capabilities.

Advice to Others

We need to see metrics, sent emails, track participation in events. And we need to be able to overbook our own events.

Source: Capterra
 

Julia from Columbia Law School

April 2017

April 2017

Extremely helpful and user-friendly

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I organized a training and used Eventzilla to register attendees. It was super easy to use, free, and allowed me to obtain payment from registered attendees prior to the event. Would use again!

Pros

User friendly; cheap

Cons

N/A

Source: Capterra
 

Matt from R2P

April 2017

April 2017

event review

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I was extremely happy with the system that eventzilla provided. it was easy to use. Easy to people to pay and register. I would like to know how the payment system you guys offer works. Instead of paypal.

Source: Capterra
 

Holly from K+H Connection
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Good for Small Events; Not for Larger Events

Ease-of-use

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I used the product for a smaller group of 75 and a conference for 200. When I needed the features, that prior to the event seemed to set Eventzilla a part, to make managing the larger event easier for me, they seemed to all need trouble shooting and the customer service was hard to find and when I did talk to them it took days to resolve anything. overall it is just ok. I think I chose eventzilla because the cost was effective, but I was more frustrated than happy when I used it on a larger scale.

Pros

I could embed a widget on my site, custom registration fields, and tiered ticket sales options

Cons

the badge print feature, refund process, customer service, the code redemption process was clunky, the widget kept a side scroll bar when embedded

Advice to Others

You need to make customer service a priority- we are all in hospitality of some sort if we are running an event, so you have to keep up with us.

Source: Capterra
 
 
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