Housecall Pro
About Housecall Pro
Awards and Recognition
Housecall Pro Pricing
BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Housecall Pro
1 - 5 of 2,743 Reviews
Kevin
Verified reviewer
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great value for most small businesses
It has been great!
PROSThe software is easy to use and navigate. I have had no issues implementing it in my day to day operations.
CONSI would like to be able to make changes directly from the reporting screen (update tags, add/delete info, etc)
Reason for choosing Housecall Pro
loo and feel of the product seemed superior. Plus, the cost was in line with what I was willing to pay.
Reasons for switching to Housecall Pro
better value (it may have been an even greater value 2 years ago, but still pretty good)
Trish
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
I am obsessed!
We came running back to HCP after using another software for a year. Our breaking point with that software was the price book being outrageously difficult to utilize. With the new DOE changes for 2023, ALL hvac major equipment has been changed and we needed to do update that accordingly. The price book in HCP is smart, helpful, calculated, and still very easy to figure out and utilize.
PROSWe used HCP for years when we decided to move to another software. After a year on that other software, we came RUNNING back to HCP for many reasons. The biggest reasons? Ease of use, amazing features, customer service, and price points.
CONSAuto pricing for Maintenance Plan Agreements. It is technically there but having it more in depth would be great. Example: Our Gold Level get $0 service call fee-10% off materials-$50 off new system. HCP provides that 10% off though so still an absolutely amazing feature!
Reasons for switching to Housecall Pro
There are a multitude of reasons for the switch. *Ease of use*Price book*Online Booking*Auto- reviews*Maintenance Plans*Pricing (cost)*Checklists*Wiseteack
Vendor Response
WOW! Love to see it! Thanks for the review! Curious to learn more about the issues with the service agreements, feel free to shoot me an email via proadvocate@housecallpro.com so we can help!
Replied February 2023
Tyler
Utilities, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Should have stayed with Quickbooks
Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.
PROSNothing the whole experiences has been horrible. I was promised so much and got so little.
CONSAfter all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.
Reason for choosing Housecall Pro
The integration and importing of all my customers took so much time. Now I'm stuck with this over priced junk Housecall app.
Rosemary
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
HouseCall Pro
I love that I can do almost everything with this software. It has helped our company grow and I love that we are able to grow with HouseCall Pro.
CONSI would really like to have inventory management available and I do not like working with Stripe for the payment processing. I am however, glad that they are starting to allow payroll though.
Reason for choosing Housecall Pro
The Price, the ease of use, and features.
Reasons for switching to Housecall Pro
Because HouseCall Pro has more features available that I needed to be able to utilize such as maintenance plans and GPS tracking.
Vendor Response
Hi Rosemary, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Replied November 2022
Chad
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Love this software
Love it. Used it before and got my new employer to use it because how great it is.
PROSHad almost all the features of much more expensive products I have used in the past.
CONSWish it showed side by side pricing of discounts to show savings on a line by line basis, rather than just at the bottom.
Reason for choosing Housecall Pro
Price and featured. I had wants and needs. This had all the needs and most of the wants
Reasons for switching to Housecall Pro
Started me own company and ran for a year and a half. Closed it due to a move. But previous to that, used Service Titan with an old job. Liked it, but way to expensive. So I tried HCP and loved it. Now convinced my new boss to use it because how great it is.
