I love it. They warn me when there will be any down time and it's not often and it's during low-use time and only for a short time. I have access to support that responds quickly. The software is also very customizable. I was able to upload my onboarding docs and specify exactly how each one is to be completed.

It works for my industry and is user friendly. Some of the bigger softwares do a bunch of stuff we don't need and thus it can be cumbersome to find your way around the site. Viventium is clear and intuitive. When I need help, customer service is quick to reply with REAL people, never a canned response. They actually care about solving my issue.

I wish it was able to integrate with more things, but it continues to add collaborators all the time, which has been nice.

Using Viventium has been great and our employees love the pay stubs!

Viventium integrates with other systems that we use for our home care agency which is important. They have also helped us make most of our onboarding and HR "stuff" become electronic which saves on time and money.

Finding reports to run is sometimes difficult due to the sheer number of reports that they offer. May need more description of each report.

I feel like what I was lead to believe the system would do isn't what it is capable of doing.

Having something is better than nothing. I appreciate being able to store employee data in one digital location.

Limited levels of authorization and access. For instance, If I want to have an employee enter W-4 information but not have access to view wages, that's not possible. If an someone has access to an employee's file, they have access to all information. Tabs can't be limited. There a not a variety of options for producing information, reports, etc. For instance, I can only see 7 days in advance of someone's birthday. I can't increase the dashboard reminder to 14 days. Also, it would be nice for managers to have access to an employee contact directory without having access to employees files. I was told that I could forward our employee handbook to Viventium and they would incorporate it into a template and create a new handbook for us. After purchasing Viventium and attempting to do so, I was told that they "don't do that anymore". There are more. These are just a couple.

My experience has been excellent. Very pleased with the software.

The ease of utilyzing payroll weekly is very easy. Also the reports are easy to access & download. Customer support if you ever need to call in is very supportive and knowledgeable.

There is nothing I don't like as this softward is very good.

Great experience, reliable, easy to use and modify.

The fact I can import all the payroll information into the software and it gets categorized correctly. I also like that I can call and get a person in the US who can resolve my issue on one call.

Search function on portal doesn't seem to work that great. If I have an issue, I just call them or email them and they respond.