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ClearCompany HRM logo
 
ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries. The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance... Read More
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ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries. The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance... Read More
 
Sage Payroll logo
 
Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise. Sage Payroll allows... Read More
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Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise. Sage Payroll allows... Read More
 
RUN powered by ADP logo
 
RUN, powered by ADP, is a web-based payroll solution designed for small businesses. The solution can be deployed on either iPhones, iPads or on any touchscreen device. RUN can integrate with multiple third-party accounting software... Read More
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RUN, powered by ADP, is a web-based payroll solution designed for small businesses. The solution can be deployed on either iPhones, iPads or on any touchscreen device. RUN can integrate with multiple third-party accounting software... Read More
 
APS logo
 

APS

APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management. APS combines... Read More
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APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management. APS combines... Read More
 
Ascentis logo
 
Ascentis offers a web-based human capital management (HCM) suite designed to find, hire and onboard suitable candidates. Built-in features include career portals, social sharing, candidate data analysis, onboarding and more. With... Read More
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Ascentis offers a web-based human capital management (HCM) suite designed to find, hire and onboard suitable candidates. Built-in features include career portals, social sharing, candidate data analysis, onboarding and more. With... Read More

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Kronos Workforce Ready logo
 
Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes.  Kronos Workforce Ready is a single cloud-based... Read More
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Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes.  Kronos Workforce Ready is a single cloud-based... Read More
 
BambooHR logo
 
BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
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BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
 
Performance Pro logo
 
Performance Pro by HR Performance Solutions is a web-based, comprehensive performance appraisal software for HR professionals. Performance Pro is entirely customizable, making it simple to keep employee focus on a company’s strategic... Read More
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Performance Pro by HR Performance Solutions is a web-based, comprehensive performance appraisal software for HR professionals. Performance Pro is entirely customizable, making it simple to keep employee focus on a company’s strategic... Read More
 
Threads Culture logo
 
Threads culture is an HR software that helps managers hire new employees and give performance review to existing employees as per companies’ culture policy. The software helps recruiters in hiring employees with ideals and principles... Read More
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Threads culture is an HR software that helps managers hire new employees and give performance review to existing employees as per companies’ culture policy. The software helps recruiters in hiring employees with ideals and principles... Read More
 
Newton Applicant Tracking logo
 
Newton Applicant Tracking solution is a cloud-based platform that helps recruiting professionals improve the hiring processes and manage workflows of the different recruiting departments. The tool can be accessed on any tablet, smartphone,... Read More
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Newton Applicant Tracking solution is a cloud-based platform that helps recruiting professionals improve the hiring processes and manage workflows of the different recruiting departments. The tool can be accessed on any tablet, smartphone,... Read More

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PiiQ by Cornerstone logo
 
PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for... Read More
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PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for... Read More
 
Greenhouse logo
 
Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct focused interviews and optimize their recruiting process. Greenhouse is an integrated platform that streamlines... Read More
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Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct focused interviews and optimize their recruiting process. Greenhouse is an integrated platform that streamlines... Read More
 
PayFocus logo
 
PayFocus from Benefitmall is an online payroll and HR software that gives businesses compliant tax processing, support, and the ability to manage HR tasks from one platform. The software offers personnel tracking and on boarding. The... Read More
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PayFocus from Benefitmall is an online payroll and HR software that gives businesses compliant tax processing, support, and the ability to manage HR tasks from one platform. The software offers personnel tracking and on boarding. The... Read More
 
stratustime logo
 
stratustime is a cloud-based software solution that enables users to track employee time and attendance and also offers payroll integration. Employees can clock in and out, request time off and view their schedule and PTO accruals... Read More
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stratustime is a cloud-based software solution that enables users to track employee time and attendance and also offers payroll integration. Employees can clock in and out, request time off and view their schedule and PTO accruals... Read More
 
Jobvite logo
 
Jobvite Hire is a cloud-based applicant tracking system (ATS) that enables users to manage hiring processes including job distribution, screening, interviewing and sending out offers. It’s suitable for midsize and enterprise recruiting... Read More
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Jobvite Hire is a cloud-based applicant tracking system (ATS) that enables users to manage hiring processes including job distribution, screening, interviewing and sending out offers. It’s suitable for midsize and enterprise recruiting... Read More

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Vibe HCM logo
 
Vibe HCM is a human resources platform that combines core HR, payroll and benefits, onboarding, communications, talent management, analytics and real-time AskHR functionality. Vibe HCM has been deployed for midsize to large companies... Read More
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Vibe HCM is a human resources platform that combines core HR, payroll and benefits, onboarding, communications, talent management, analytics and real-time AskHR functionality. Vibe HCM has been deployed for midsize to large companies... Read More
 
iCIMS Talent Platform logo
 
iCIMS offers a platform of cloud-based talent acquisition solutions. iCIMS provides tools for recruiters and hiring managers throughout the process, from recruiting talent to onboarding new hires. iCIMS Recruit gives users access... Read More
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iCIMS offers a platform of cloud-based talent acquisition solutions. iCIMS provides tools for recruiters and hiring managers throughout the process, from recruiting talent to onboarding new hires. iCIMS Recruit gives users access... Read More
 
Reviewsnap logo
 
Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the performance... Read More
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Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the performance... Read More
 
Viventium logo
 
Viventium is a cloud-based payroll and human resources (HR) solution for small to mid-size businesses. Key features include payroll, HR, talent acquisition, ACA tracking and business intelligence. A mobile Employee Self Service (ESS)... Read More
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Viventium is a cloud-based payroll and human resources (HR) solution for small to mid-size businesses. Key features include payroll, HR, talent acquisition, ACA tracking and business intelligence. A mobile Employee Self Service (ESS)... Read More
 
Patriot Payroll logo
 
Patriot Payroll from Patriot Software is an integrated human resource (HR) and payroll management solution that helps to streamline the different processes associated with managing payroll payments and tax submissions. The solution... Read More
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Patriot Payroll from Patriot Software is an integrated human resource (HR) and payroll management solution that helps to streamline the different processes associated with managing payroll payments and tax submissions. The solution... Read More

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FrontRunners for HRIS Management, October 2017

Powered by Gartner Methodology

What Is the FrontRunners Quadrant?

A Graphic of the Top-Performing HRIS Products

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.

To create this quadrant, we evaluated over 390 Human Resource Information System (HRIS) products. Those with the top scores for their capability and value made the quadrant.

Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).

Is One Quadrant Better Than the Others?

Nope, Products in Any Quadrant May Fit Your Needs

Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.

FrontRunners has four sub-quadrants:

  • Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
  •  
  • Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
  •  
  • Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
  •  
  • Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.

Why? To even be considered for this FrontRunners, a product had to meet a minimum user rating score of 3.0 for both Capability and Value. This means that all products that qualify as FrontRunners are top-performing products in their market. They appear in the quadrant in relation to how their peers performed.

For some buyers, a specific FrontRunners sub-quadrant might be best. For example, buyers wanting a core system with a strong focus on personnel tracking and reporting capabilities might consider software in the Contenders sub-quadrant, while those looking for a more comprehensive platform with features like performance management and applicant tracking might look in the Leaders sub-quadrant.

You can download the full FrontRunners for HRIS report here. It contains individual scorecards for each product on the Frontrunners quadrant.

How Are FrontRunners Products Selected?

Products Are Scored Based on User Reviews and Other Data

You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.

To be considered at all, products must have at least 20 reviews and meet minimum user rating scores. They also have to offer a core set of functionality—for example, to be considered for FrontRunners, HRIS products must offer personnel tracking and reporting capabilities.

From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.

Got It. But What if I Have More Questions?

Check Out Our Additional Resources!

For more information about FrontRunners, check out the following:

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs.
  •  
  • Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.

One Last Thing—How Do I Reference FrontRunners?

Just Follow Our External Usage Guidelines

Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

1-on-1s
AcquireTM
acrotime
Activ Absence
Actual iD
ADP Resource
ADP Vantage HCM
Advance Systems
Advanced HR
Affinity HRIS System
Agendrix
Agile HR
Aladtec
Altamira Recruiting
Anaplan
APERIO
Appical
ASAP Recruit
Ascentis HRIS
Asure HR Management
Attend HRM
Avature Suite
BalancedComp
Bayan
BeeBole
Benefit Express
Benefits Workstation
Benefitsolver
BerniePortal
Bizimply
Blue 360 Degree Feedback
BlueBoard
Blueforce
bob
BreatheHR
Breezy HR
BrightMove
BrightPay
BSS Go
bswift
Bugscore 360
Built for Teams
BullseyeEngagement
Calabrio Workforce Management
Calamari
Cascade
CavinHR
cbs iManage
CheckPoint
ChiefOnboarding
CIPHR
CISAT HR Automation Solution
Clear Review
Clockspot
CLOCKWISE
COBRAGuard
Collage
Common Census
ComOps
CompACT
Compease
Crewmojo
Criterion HCM
Darwinbox HR
DATIS
DaysPlan
DeepTalent
Deltek Talent Management
Deskera HRMS
Dominion
EaseCentral
EazeHR
eBASS
EBS PaySuite
EchoSpan
eHealthApp
ELMO Talent Management Software
EMP Trust HR
EmpCenter
emPerform
emplo
Emplotime
Employee Navigator
Employee Time Punch
Employment Hero
EmployStream
EmployWise
emPower
EmpXtrack
Enlist
Enterprise Resource Management
Ento
EPAY HCM
EPIC HRMS
Epicor HCM
eReviewz
ESM software
Evolution Human Capital Management
ExactHire Employee Onboarding
EzLabor
FactorHR
Fego
FinancialForce HCM
FingerCheck
Focal Review
foundU
FutuHR
GeniusHR Processing Solutions
GetMyTime.com
GoalTrak
GoCo
GroSum
Guardian Tracking
Halogen Performance
Halogen TalentSpace Suite
Harvest
HCM.LT
High Line Personality
HighGround
HireScore
HiveDesk
Hodges-Mace
Hoops
HourDoc.com
HourGuard
HR Assist Pro
HR management Software
HR Management System
HR Mangtaa
HR Partner
HR.BLR.com
HRadvocate
HRINNOVA
HRMatrix
hrMecca
HRMS
HROffice
HROnboard
HROS
HRsoft Software Suite
HRStop
HRToolbench
HRweb
HRWize
Humanefits
Humanity
Humi
Hyphen
IceHrm
IDEAblox
iEmplo Time & Attendance
Impraise
Infor HCM
Informasoft
InHiro
INSYSPAY
Integrify
Intelligent Talent Management Suite
Intuo
iRevu
iSolved HCM Technology
istHR
Justworks
KasPer Pro HRMS
Keka
Kin HR
kintone
Kira Talent
Knit
Kudos
Lanteria HR
Lattice
LBi HR HelpDesk
Leadership360
LightWork Talent Management
LogMyHours.com
Loopline Systems
Lumesse TalentLink
LuminX
Manage With Success
Management Feedback System
MANAGEtoWIN
MAUS Performance Review
Maxwell Health
Memorysoft Human Resource Software
Mereo
Microimage HCM
Microsoft StaffHub
Minterapp
MinuteDock
Multirater Surveys
MyDocSafe
Myhrtoolkit
myjoboffer.com.au
MySchedule.com
Natural HR
NEOGOV
Nortek People Management
NOVAtime
NuViewHR
Odoo Human Resources
Officekit
Officevibe
On-Time Web
OneMint
Online Personnel Management System
OpenHR
Oracle HCM Cloud
OrgChart
PaperTracer
PARiM Software
Pathgather
Pay Compliment
Paycor Time and Attendance
People-Trak HRIS Suite
Peoplecart
PeopleGoal
PeopleGuru HCM
PeopleNet Ksystem
PeopleQlik
PeopleSoft Human Capital Management
PeopleStrategy eHCM
PeopleStreme
PeopleTicker
Pereless
Performance Culture
Performance Pro
Performance.net
Performance@Work
PerformanceHub
Performly
PerformSmart by Insperity
PerformYard Talent
Personio
perview
PineappleHR
PlanSource
PredictiveOps
Prescreen
Primalogik 360
Process Street
PromptPayPlanner
PSV HR
PurelyHR
Qarrot
Qualtrics 360
Quinyx
Real HCM
Recognize
Redmatch
Regular.li
RescueTime
Reslink Solutions
Resource Guru
ResuWe
Sage HRMS
Sage People
Sakai
SAP Human Capital Management
Sapience HRMS
SB-RECRUITING
Schedulehead
SchedulePro
ScheduleSource TeamWork
SelectHR
SelectSuite
SentricWorkforce
Sentrifugo Open Source HRMS
ServiceNow HR Service Management
Sheepdog
Shift Status
SignalHire
SilkRoad
SimpleHR
Sity Performance
Skillrater
Skilo
SkyPersonnel
Sleekr
Smart HRM
SMB
SnapHRM
Softworks
Sophity
SpaceTimely
Sprigg Performance Management
SSOMENS HRM
Staff Files
Staff Squared
Staffjoy
staffRostering P.R.A.G.A.
StarGarden HR Suite
StartDate
Steer
Summit Dpath
SumTotal Talent
SutiHR
SwipeClock
Sympa HR
SyncHR
SYNCrew
Synergita
Talent Performance
Talent Rover
Talent Snapshot
TalentSoft
Talexio
Tanda
Tap My Back
TeachBoost
TeamLive
Teamphoria
TeamSeer
TeamWise
Technomedia Talent Management Suite
TeemWurk HRIS
ThanksBox
the greenest office
Time Doctor
Time360
TimeForge HR
TimeLOG Web
Timeneye
Timesheet Mobile
TimeTec TA
Timogix
Timr
TINYpulse
TixTime
TowerMetriX
TrackerSuite.Net
Trakstar
TribeHR
TriNet Perform
Tydy
Umana
Uppercase Performance Management
Valuehire Recruiter
VBA software
Vbas
viaPeople Performance Evaluation
Vibe HCM
Vincere
Vista HRMS
Viventium
Voyager Performance Management
WebHumanResource
Weekly10
Whatfix
WhenToWork
WhosOff
WorkBright
WorkCompass
WorkforceGrowth
Worklio
Worklogic
Workloud
Workly
WorkPoint
WorkPuls
WorkRamp
WorkTango
WorkTech Time & Attendance
WorkView
XCD HR
ZaneHealth
ZenHR
ZIngHR
Zoho People
ZUUS Workforce

Buyer's Guide

by Brian Westfall,
Market Research Associate
Last Updated: November 10, 2017


Human resources software is designed to help organizations manage every aspect of their HR operations, including:

  • Sourcing
  • Recruiting
  • Applicant tracking
  • Personnel tracking
  • Onboarding
  • Time and attendance
  • Payroll
  • Performance reviews
  • Learning management

We created this guide to help you determine which HR applications are best for your organization. Here’s what we’ll cover:

What Is Human Resources Software?
Overview of HR Applications
Common Features of HR Software
What Type of Buyer Are You?
Market Trends to Understand
Recent Events You Should Know About

What Is Human Resources Software?

Human resources (HR) software solutions make managing a large or growing workforce more efficient. Vendors and buyers alike often refer to this category of software as human resources information systems (HRIS), human resources management systems (HRMS) or human capital management (HCM) software (though if you want to get specific, each of those categories has its own nuances).

What all HR solutions have in common is their ability to streamline the traditional HR functions of benefits administration, personnel tracking and payroll. But in addition to increasing your productivity by automating many of these administrative processes, HR software can also support you on a strategic level, by helping you to recruit, develop and manage your company’s most valuable resource: its people.

Overview of HR Applications 

Industry watchers break down the field of HR software into three main categories: Core HR, Workforce Management and Strategic HR—also called Talent Management or Talent Administration software.

HR Software Functionality

Core HR encompasses the three traditional human resources management functions: benefits administration, personnel tracking and payroll. Every company will require these functions once it has reached a critical mass of employees. You need core HR functionality when, for instance, manually running payroll and managing employees with spreadsheets becomes too burdensome a task.

Workforce management, or Workforce administration as it is also called, comprises the range of software solutions intended to effectively schedule and track your workforce. These solutions are ideal for organizations whose employees work in shifts, and include applications to track time and attendance, monitor compliance with labor laws and usually include payroll functionality, or integrate well with other payroll software. It's important to note that there are industry-specific systems that offer attendance functionality outside of human resources software. Specifically, school administration software provides education organizations a means of tracking student attendance. This can include providing online portals for parents and teachers to monitor attendance online.

Strategic HR involves growing your company by attracting and developing the best people, as well as better managing your workforce overall. Strategic HR applications generally provide some combination of applicant tracking and recruiting, learning management as well as performance review functionality. This type of software streamlines these strategic processes to ensure that a company is using its staff as efficiently as possible, and also that employees are continuing to grow and develop—increasing employee satisfaction and retention rates.

Of course, core HR, workforce management and strategic HR functions often overlap. While there are best-of-breed solutions for individual functions in each category, there are also integrated suites boasting across-the-board functionality.

Common Features of HR Software

Core HR

Benefits administration Manages employee benefits such as paid time off, medical/dental/life insurance policies and 401k participation. Example vendors: OmnipriseHRM, Epicor HR, Triton HR.
Personnel tracking Centralizes employee data, such as SSN, contact information, past employment and demographic information. Example vendors: Sage HRMS, Ascentis, Lawson HR.
Payroll Tracks employee salaries, bonuses, 401k contributions, health and other deductions; calculates withholding for taxes; and cuts paychecks. Most solutions provide integration for direct deposit as well. Example vendors: Halogen, Vista HRMS, Tribe HR.

Workforce Management

Time & attendance Helps staff track employee attendance and absences, and enables employees to clock in and out. Many solutions also track PTO and sick days. Rules-based engines provide alerts when employees miss or perform established amounts of work. Example vendors: TimeForge Labor Management, LaborVIEW, Kronos.
Employee scheduling Provides functionality for scheduling employee shifts and attendance to ensure compliance with staffing needs. Systems can schedule employees across departments, locations and projects, and provide alerts to employees when schedules change and when staffing levels are inadequate. Example vendors: Ascentis, Sage HRMS, UltiPro.

Strategic HR

Applicant tracking systems (ATS) Provides a centralized database that lets recruiters store applicant information and employment applications throughout the application process. Features include candidate tracking, applicant status monitoring and direct integration with other HR applications. In addition, many vendors include on-boarding features, like the ability to perform background checks. Example vendors: iCIMS, MarketRate, NuViewHR.
Employee evaluation Also known as performance review software, these applications offer a centralized system where supervisors can conduct and track reviews with employees. Features performance measuring, tracking and goal management. Example vendors: Empower by ECI, Cornerstone CSB, People-Trak.
Learning & development Establishes a centralized hub to monitor new employee training and the ongoing skills development of existing employees. Features include content authoring and management, curriculum and certification path definition, testing and reporting. Example vendors: Prosperity LMS, Halogen Talent Management Suite, SmartTeam.

What Type of Buyer Are You?

Given the wide variety of popular HR software available, the task of choosing one solution is daunting. To help you narrow the field, below we present four common buyer goals. One or more of these goals might align with your needs.

Streamline HR administrative tasks. If you’re a small to medium-sized company with no HR software, or you are using a few standalone solutions that you want to consolidate, you should consider an integrated HR suite. This will automate your more basic HR functions with a single system. Representative vendors: Sage HRMS, SAP - HR, Vista HRMS.

Boost efficiency when recruiting and hiring candidates. If you need to scale your workforce quickly, a best-of-breed recruiting and applicant tracking solution might be your best option. Many of these solutions can automatically post jobs to job boards and social media outlets, in addition to simplifying candidate tracking and on-boarding of new employees. With searchable databases of candidates and robust reporting capabilities, you can make the most of your current candidate pool, while expanding your talent base. Representative vendors: SuccessFactors, COMPAS, GoHire.

Manage a large pool of employees working in shifts. If you are faced with the task of staffing a workday with multiple shifts to assign and time-off requests to approve—such as the shift-work found at hospitals, grocery stores or restaurants—and need better tools to track your workforce, you need to build up the workforce administration pillar of your HRIS. Many solutions either feature a built-in payroll system to help when running massive payrolls, or integrate effectively with your current payroll software to ensure all hours worked by employees are compensated. Representative vendors: LaborView, TimeAttend, TimeForce.

Develop your workforce. You want to ensure that your best employees are recognized and rewarded so they stay with your company and continue to do great work. The broad category of talent management solutions help you do that, with everything from performance appraisal solutions, to systems for gathering peer feedback, to employee training tools. Benefits include increased retention rates, higher morale and greater employee productivity. Representative vendors: Halogen Talent Management Suite, Kenexa2x, NuView HR.

Market Trends to Understand

As you evaluate a human resources management system, it is helpful to understand a few current trends in this industry.

Consolidation of cloud-based HR software start-up vendors. Recently, there has been a trend in the HR software world toward consolidating as many applications as possible under one vendor. As such, companies have focused on developing integrated suites that allow HR departments to track an employee’s entire life cycle within an organization.

To that end, many best-of-breed providers have been acquired by larger vendors looking to extend the breadth of their integrated suite solutions. For instance, in 2012, SAP acquired SuccessFactors; Oracle bought Taleo (one of SuccessFactors’ competitors) and Salesforce.com completed its integration of Rypple, a social performance platform.

For buyers, this offers the opportunity to benefit from larger corporate resources, but it can also lead to disruptions as acquired companies are integrated and product offerings are rationalized. In anticipation, buyers should lock in rates and service/maintenance terms in their contract as this can save them a headache down the line.

Adoption of software as a service. HR software vendors have widely embraced the Software-as-a-Service (SaaS), or “Web-based,” deployment method. SaaS applications are easily implemented and updated, and can be accessed by HR staff and employees from almost any device with an Internet connection. Although most SaaS applications allow for some level of customization, it is important to realize that customization options to support your company’s unique needs can be somewhat limited.

TimeForce Employee Self-Service Portal

Vendors such as TimeForce allow employees to request time-off through their Web-based system

Consumerization of HR software technology. A major shift in the development of enterprise software has been the emergence of consumer markets as a primary source of technology innovation—a trend called consumerization. From social media as a recruiting tool to mobile apps for managing HR on the go, consumer technologies are changing the way HR technology is being used. Vendors are beefing up collaborative capabilities in their systems and developing more intuitive user interfaces. When selecting the human resources system that’s best for you, third-party reviews of product features are a great way to distinguish which vendors will deliver.

Bullhorn Mobile
Vendors such as Bullhorn feature mobile accessibility

Recent Events You Should Know About

Sage announces stake in Fairsail. In May 2016, Sage announced a minority investment of £10 million in Fairsail, a cloud-based HR software vendor. Through the partnership, Fairsail will become the “platform of choice” to accompany Sage’s X3 Business Management Solution for midsize customers.

Ultimate Software acquires Kanjoya, announces UltiPro Perception. In September 2016, Ultimate Software acquired Kanjoya, a cloud-based workforce intelligence platform. Ultimate leveraged the technology in Kanjoya to develop and announce UltiPro Perception—a tool to “collect, understand and act on employee feedback.” UltiPro Perception will be available to UltiPro customers in January 2017.

Zenefits releases Z2 update. Zenefits, a small business HR software provider, released a major update to their platform called “Z2” in October 2016. The update changed the look and feel of current applications and added wholly new functions, services and mobile apps. Learn more here.

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