---
title: "ADP Workforce Now Software Overview 2026 - Features & Pricing"
description: "Review of ADP Workforce Now Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/hr/adp-workforce-now-profile/"
page_type: "product"
language: "en"
publication_date: "2026-11-02"
---

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ADP Workforce Now

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Overview

[Reviews](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/adp-workforce-now-profile/alternatives/)

# ADP Workforce Now Review

Custom quote 3 plans

Updated November 2, 2026

Written by [Brian Westfall](https://www.softwareadvice.com/resources/author/brianwestfallsoftwareadvice-com/)

Associate Principal Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if ADP Workforce Now is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

ADP Workforce Now

4.4

[(7302)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/)

Pros:

-   Payroll management
-   Employee self-service

Cons:

-   Customer support responsiveness
-   System glitches

Pricing

Pricing available upon request

### What is ADP Workforce Now:

ADP Workforce Now is a human resources (HR) platform focused on integrating payroll, benefits management, time sheets, compliance, and other human capital-related functions. It gives users the power to centralize all human resources operations with a single solution to simplify their day-to-day tasks.

### Why we like ADP Workforce Now:

ADP Workforce Now can be used by a wide range of businesses in many sectors, making it a versatile human capital management solution. Over 6,900 users have submitted verified reviews for the platform on Software Advice, and it scores 4.4 out of 5 overall. It is also rated highly for ease-of-use and functionality, scoring 4.3 out of 5 for each.

### Who should use ADP Workforce Now:

ADP Workforce Now is a fit for midsize and larger organizations that need to consolidate a number of HR functions under a single platform. The fact that 64% of its reviews come from businesses with more than 50 employees testifies to its value for relatively well-established, mature companies.

Do you work for ADP Workforce Now? [Manage this product listing](https://www.g2.com/products/adp-workforce-now/claim_requests/new?auto=true)

Wondering if ADP Workforce Now is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

## ADP Workforce Now User Interface

## Popular ADP Workforce Now Alternatives

Main Product

ADP Workforce Now

4.4

[(7295)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.23Value for money
-   4.19Customer support
-   4.35Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)

4.6

[(1587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.35Value for money
-   4.48Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

4.9

[(4886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.75Value for money
-   4.72Customer support
-   4.82Functionality

Pricing

Starting at $8.00 per month

Get Price

Alternative Product

[Deel](https://www.softwareadvice.com/hr/deel-profile/)

4.8

[(4322)](https://www.softwareadvice.com/hr/deel-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.70Customer support
-   4.78Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

[BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)

4.6

[(3653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.47Value for money
-   4.51Customer support
-   4.42Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)

4.3

[(1983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.23Value for money
-   4.07Customer support
-   4.26Functionality

Pricing

Available upon request

Get Price

## ADP Workforce Now Overview

ADP Workforce Now is an HR suite that combines all core payroll and HR management processes into a single database-driven platform. ADP Workforce Now includes payroll management, time and attendance tracking, talent management, benefits administration and complete HR management. ADP Workforce Now is mainly used by HR managers and payroll administrators within midsized businesses that need to connect multiple HR systems into one platform.

ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, tale...

nt acquisition, time and labor management, benefits management, analytics and more. This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace. Users can integrate ADP Workforce Now into popular third-party HR systems. With a centralized HR database, ADP Workforce Now can utilize HR data from multiple systems to help users automate time tracking, manage employee schedules and gain visibility of all in-office and remote employees. Users can also access ADP Workforce's payroll component to preview payroll reports and find errors before processing. ADP provides an iOS and Android app, ADP Mobile Solutions, which can be used with other ADP products. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more. Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute and ADP Professional Services; and, access to the ADP client community.

## ADP Workforce Now Pricing and Plans

ADP Workforce Now has three plans. Select, Plus, and Premium are custom-priced.

Select

Custom Quote Available

Select plan includes:

-   Payroll & Tax
-   Enhanced HR Tools
-   Intelligent Self-service
-   Voice of the Employee
-   New Hire Onboarding
-   Digital Record Keeping

Plus

Custom Quote Available

Plus plan includes:

-   Real-time processing
-   Benefits Administration

Premium

Custom Quote Available

Premium plan includes:

-   Workforce Management

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does ADP Workforce Now pricing compare to alternatives?

Explore how ADP Workforce Now's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| ADP Workforce Now4.4[(7,302)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.2 |
| [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 |
| [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) | $8.00 /user/mo | Available | Not available | 4.8 |
| [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) | $5.00 /user/mo | Not available | Not available | 4.7 |
| [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)4.6[(3,653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) | $10.00 /user/mo | Available | Not available | 4.5 |

ADP Workforce Now4.4[(7,302)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.2

-   [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)
    
    * * *
    
    Starting price
    
    $8.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    
-   [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/)
    
    * * *
    
    Starting price
    
    $5.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)4.6[(3,653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    

## ADP Workforce Now Features

Drawn from insights across 7302 verified reviews, we've outlined ADP Workforce Now's best and worst rated features and how they stack up against the average rating.

ADP Workforce Now's score

Category average

ADP Workforce Now's Best Rated Features

Peer Appraisals

4.90

3.87 category average

Background Screening

4.80

4.06 category average

Direct Deposit

4.80

4.18 category average

ADP Workforce Now's Worst Rated Features

Competency Management

3.50

4.21 category average

Labor Forecasting

3.73

3.48 category average

Customizable Templates

3.86

3.73 category average

-   Popular features found in Payroll
    
    401(k) Tracking
    
    Benefits Management
    
    Check Printing
    
    Compensation Management
    
    Compliance Management
    
    Direct Deposit
    
    Employee Database
    
    Self Service Portal
    
    Third-Party Integrations
    
    W-2 Preparation
    
    Wage Garnishment
    
-   More features of ADP Workforce Now
    
    360 Degree Feedback
    
    ACA Reporting
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Applicant Tracking
    
    Application Management
    
    Approval Process Control
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Background Screening
    
    Benefits Dashboard
    
    Budget Management
    
    Candidate Profiles
    
    Candidate Sourcing
    
    Candidate Tracking
    
    Career Development
    
    Clock In/Out
    
    Compensation Plan Modeling
    
    Competency Management
    
    Contractor Management
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Security
    
    Document Management
    
    Electronic Forms
    
    Employee Management
    
    Employee Onboarding
    
    Employee Portal
    
    Employee Profiles
    
    Employee Scheduling
    
    Employee Self Service
    
    Employee Time Tracking
    
    For Accountants
    
    For Small Businesses
    
    Goal Setting/Tracking
    
    HIPAA Compliant
    
    HR Management
    
    Individual Development Plans
    
    Job Board
    
    Job Management
    
    Job Posting
    
    Labor Forecasting
    
    Learning & Development
    
    Leave Tracking
    
    Market Data Analysis
    
    Mobile Access
    
    Mobile App
    
    Multi-Country
    
    Multi-State
    
    Onboarding
    
    Online Benefits Enrollment
    
    Organizational Charting
    
    Orientation Workflow Management
    
    Payroll Management
    
    Payroll Reporting
    
    Peer Appraisals
    
    Performance Appraisal
    
    Performance Management
    
    Performance Metrics
    
    Performance Review Management
    
    Real-Time Analytics
    
    Real-Time Reporting
    
    Recruitment Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Review Cycle Tracking
    
    Self Assessment
    
    Sick Leave Tracking
    
    Skills Tracking
    
    Succession Planning
    
    Talent Management
    
    Task Management
    
    Tax Compliance
    
    Tax Filing
    
    Tax Management
    
    Team Management
    
    Third-Party Integration
    
    Time & Attendance
    
    Time Off Management
    
    Time Off Requests
    
    Timesheet Management
    
    Time Tracking
    
    Training Management
    
    Vacation/Leave Tracking
    
    Variable Workforce
    
    Web-based Deployment
    
    Weighted Performance Measures
    
    Workflow Management
    
    Workforce Management
    

## ADP Workforce Now Integrations

Based on 7302 verified reviews, we've identified products most frequently integrated withADP Workforce Now.

[Microsoft Outlook](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)

Integration rated 4.7 from 21 reviews

Vinny Murugan

Senior Software Engineer

Used for less than a year

Reviewed October 2021

"Important integration that sends automated email notifications."

[Okta](https://www.softwareadvice.com/risk-management/okta-profile/)

Integration rated 4.8 from 4 reviews

Megan Baak

Client Experience Process Coordinator

Used for less than 6 months

Reviewed February 2022

"SSO integration is key for all employeees"

[MakeShift](https://www.softwareadvice.com/project-management/makeshift-profile/)

Integration rated 4.5 from 2 reviews

Daniel Rohricht

General Manager

Used for more than 2 years

Reviewed March 2022

"great way to schedule team members and with them able to download the mobile app, they can see their schedule at a glance."

Employee Navigator

Integration rated 5.0 from 6 reviews

Workday HCM

Integration rated 4.6 from 6 reviews

SAP Concur

Integration rated 4.0 from 5 reviews

QuickBooks Online Advanced

Integration rated 4.5 from 4 reviews

CDK Global

Integration rated 3.0 from 3 reviews

Sage Intacct

Integration rated 5.0 from 3 reviews

See all 69 integrations

## ADP Workforce Now Key Sentiments

We analyzed 7302 verified reviews for ADP Workforce Now to find out what actual users really think.

Most Positive Sentiments

Ease of use

80% Positive

10% Neutral

10% Negative

ADP Workforce Now is described as straightforward, with an interface that supports quick navigation and minimal training. The organized layout helps teams adapt to its features efficiently, and reviewers note that setup and onboarding are simple enough for those with limited technical experience to become comfortable in a short time.

Payroll

62% Positive

31% Neutral

7% Negative

The platform offers comprehensive payroll processing, consolidating payroll and HR tasks in one system. Businesses value the ability to manage payroll for multiple companies and provide employees with easy access to payment details. Reviewers highlight that centralized payroll and HR management reduces administrative workload and improves operational efficiency.

Employee information

57% Positive

30% Neutral

13% Negative

ADP Workforce Now centralizes employee profiles, making it easier to store and access complete records. Navigation is intuitive, allowing administrators and employees to update information through a self-service portal. Reviewers emphasize that having all employee-related processes and documents in one place simplifies record keeping and supports independent handling of routine tasks.

Least Positive Sentiments

Reporting

39% Positive

31% Neutral

30% Negative

The software provides reliable payroll reporting and a range of standard and customizable reports for audits and management. While these features are valued, reviewers suggest improvements in navigation and custom report creation, which can feel complex and time-consuming. Many mention needing frequent support to build or locate specific reports, indicating a need for better guidance and flexibility.

Clocking in and out

47% Positive

34% Neutral

19% Negative

ADP Workforce Now supports integrated scheduling and mobile clock-in functionality, making time tracking and time-off requests accessible across devices. These features help manage schedules efficiently, but reviewers point to areas for improvement such as location tracking accuracy, occasional app glitches, and reliance on managers to correct timecard errors, which can affect payroll accuracy.

Customer support

54% Positive

13% Neutral

33% Negative

Customer support is often described as knowledgeable and responsive, with account managers providing effective assistance during platform navigation. Many appreciate the professionalism and availability of help, though reviewers note opportunities to improve response times, reduce wait periods, and ensure consistent support quality. Occasional impersonal interactions are also mentioned as an area for enhancement.

## ADP Workforce Now User Reviews

## ADP Workforce Now customer ratings

- Overall rating: 4.4/5
- Total reviews: 7,302

### Rating distribution

- 5 stars: 4,254 reviews (58%)
- 4 stars: 2,180 reviews (30%)
- 3 stars: 664 reviews (9%)
- 2 stars: 139 reviews (2%)
- 1 star: 65 reviews (1%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.2/5
- Customer support: 4.2/5
- Functionality: 4.3/5

---

### Great Payroll/HR All-in-One, but Too Costly for a Small Nonprofit

- Overall rating: 3/5
- Reviewer: Cora H.
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: 1-3 years
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

It was very effective for time keeping and payroll services. I liked that every employee could log in and see their time and their paycheck stubs. It made it easy.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

#### Pros

It has everything you need for payroll and features that can be used for HR purposes as well. It really is a one stop shop for anything payroll or HR related.

#### Cons

Unfortunately, we got away from ADP in the past, because it became cost prohibitive to our small not-for-profit company. If the price was right, we may switch back someday.

---

### Easy, Clean Payroll—But Needs More Automation

- Overall rating: 3/5
- Reviewer: Li R.
- Company size: 11-50 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I get a clean and concise payroll process with ADP Workforce Now.

#### Pros

I find the payroll process clean and concise. The site looks sharp and is easy to use, and I find it easy to work with. I also like the year-end payroll package for T4, and I find it useful that the package submission to the government is by email.

#### Cons

I think providing access is a little hard. ADP Workforce Now needs to be more automated like Paywork and Wagepoint, so employees at an accounting firm can use it for multiple clients.

---

### Effortless Navigation and Payroll, but Reporting Needs Work

- Overall rating: 4/5
- Reviewer: Stacey M.
- Company size: 11-50 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I find ADP Workforce Now makes recruiting, payroll, and managing employee data so much easier.

#### Pros

ADP Workforce Now makes recruiting, payroll, and managing employee data so much easier. My favorite part is how easy it is to navigate. Processing payroll is as easy as a click.

#### Cons

I think the reporting part of ADP Workforce Now needs improvement to make generating reports more streamlined.

---

### Smooth Mobile-to-Desktop Integration That Keeps Work Moving

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

It is solving the problem of trying to track time independently and adds time up quicker and if there is any problem it is much easier to get support for any of the problems that we may have.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Being able to use on my phone helps the perfomance so I can move more smoothly between my workspaces. The integrations between the computer and phone also makes it easier to track which I m sure brings a greater ROI to the company.

#### Cons

The thing that would help if it change is if it worked with the back button on the computer which is does not do at this time. It would help in moving between pages easier.

---

### A very useful tool

- Overall rating: 5/5
- Reviewer: Priya K.
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: a free trial · daily
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

A very good tool for day-to-day operations. Highly recommended. Helps user to find any data easily time tracking, paystubs and good for doing the payroll too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very good customer service, especially with setup navigation help. Easy to navigate and use. A very helpful and useful tool for time tracking. Reports and any date that is needed for paycheck or day-to-day operation are easy to find. Good value for money. Highly recommended.

#### Cons

There would be slight learning cuve in getting use to the system and navigation. Including finding reports. Once you are familiar it is very user friendly.

---

### Awesome, but Expensive

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Mostly positive. Everything seems to be in one place and feels like an HR dream. The only issues we had with ADP was their pricing.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Functionality: 5/5

#### Pros

ADP made it really easy to manage employee time clocks, HR documents, and learning modules all in one app

#### Cons

ADP can get very pricey very quick and may not be for you if you're a small business or charity. If they had better pricing for smaller companies I'd have no cons.

---

### Easy access to pay statements and tax documents

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: 3-5 years · monthly
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with ADP Workforce Now has been very positive. As an employee paid through ADP, I find it easy to view my pay statements and download my W-2s. Having my payroll documents organized in one place makes it convenient to access them whenever I need them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ADP Workforce Now is easy to use for accessing my payroll information. I appreciate being able to view my pay stubs and download my W-2s in one place. Having those records readily available is convenient, especially when I need them for tax preparation or income verification.

#### Cons

I have not experienced any significant drawbacks with the features I use. My experience is primarily with accessing my own pay statements and tax documents rather than administering payroll.

---

### Keep up the good work and more power to you !

- Overall rating: 5/5
- Reviewer: Arvind D.
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: 3-5 years · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Superlative experience. Their customer success team has really worked hard to evolve and excel and that is reflected in their operations and interactions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

They have been really adaptive of changing end customer needs and perspectives and that what make me rate them top notch

#### Cons

Nothing that I can think of . Most of the niggles I saw earlier have been addressed and full marks to team for doing that diligently

---

### DO NOT USE ADP - THE WORST PAYROLL COMPANY TO DEAL WITH

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 51-200 employees
- Product usage: less than 1 year · weekly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Horrible., Prior to this experience I would have recommended ADP for all payroll processing. Now if I was asked, I would tell everyone to stay clear away as their service is horrible. They don't respond to emails. They ignore requests. They don't respond to any correspondence.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

I had used ADP workforce now at my previous job and the sales person and implementation was 10/10. I recommended them to my new job and the sales person and implementation specialist was a 1/10. Nothing went right. The sales person was constantly apologizing for the delays in switching our payroll from one payroll company to another, It was one delay after another. I finally told them that I do not need training as I was familiar with the software and wanted to go live. When we finally went live I had to abort the payroll because key information for each employee was not ported over to ADP.

#### Cons

The sales people and implementation. The sales person told me we were going to get a six month credit on processing for all the delays and problems encountered. We have never received a credit and we are billed monthly. I have emailed our rep over and over again, but all of my emails have gone unanswered.

---

### Recommended for all employers

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 1-3 years · weekly
- Reviewed: October 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Experience is positive. I would recommend the employers to use this to keep track of all hours. It helps run payroll faster.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

What I like most about this company is that you can keep track of everything online. Helps run payroll smoother keeping track of everything

#### Cons

Sometimes there's is glitches, and to get ahold of someone is hard to find a real person. That would be what's least liked about ADP.

---

Showing 1 - 10 of 7302 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/)

## ADP Workforce Now FAQs

-   How much does ADP Workforce Now cost?
    
    The amount your company pays for ADP Workforce Now depends on its size and the number of modules you need to use. Therefore, there’s no set, upfront price. Organizations that use more features may end up paying more and those with many users may pay less per user than smaller companies.
    
-   Who uses ADP Workforce Now?
    
    ADP Workforce Now is especially popular with HR and payroll departments. At the same time, it’s an option for any organization that needs to manage talent and organize benefits, time-off and scheduling requests, and employment compliance issues.
    
-   Should I use ADP for payroll?
    
    ADP Workforce Now is a good option for payroll management, if you’re also looking for functionality to support talent management, time and attendance, and benefits administration needs. It gives you the ability to automatically calculate how much you pay employees, the amount you take out for taxes, and handle unique payroll situations, such as custom bonuses and overtime or holiday pay.
    
-   What is the purpose of ADP Workforce Now?
    
    The central purpose of ADP Workforce Now is to make the jobs of human resources professionals easier. It also makes it easier to answer employee questions around pay, benefits, time-off requests, and salary policies. The platform can be a time-saving tool, especially for companies that have many employees in different locations.
    
-   Is ADP Workforce Now legit?
    
    Yes, ADP Workforce Now is a legitimate, well-respected HR management platform. It comes from ADP, which has a long history of providing payroll and payment management solutions. This gives ADP Workforce Now a solid foundation in the employee management space.
    

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