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> Reviews of ADP Workforce Now. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ADP Workforce Now is a good fit for you!

Source: https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews

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ADP Workforce Now Reviews

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# ADP Workforce Now User Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(4,208)

4

(2,163)

3

(659)

2

(137)

1

(64)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.2

Value for money

4.2

Functionality

4.3

* * *

### Pros

"ADP excels at automated payroll, tax compliance, benefits administration, employee self-service, and centralized HR and time tracking in one platform."

"The software provided an accurate, complete set of tools to access and monitor all of my work related data in an efficient way that saved time, maximizing productivity."

"Its biggest strength is its seamless integration with ADP’s core payroll platform. Because hours flow directly into payroll, you eliminate the tedious task of manually exporting data and drastically reduce human data-entry errors."

### Cons

"Setting up custom approval workflows or unique scheduling rules can also be surprisingly rigid, often requiring a call to ADP support rather than a quick fix in your settings. because it is an enterprise-grade solution, the pricing is usually higher than dedicated time-tracking tools, making it a heavy investment if you aren't fully utilizing the rest of the ADP ecosystem."

"The system often feels clunky when trying to filter specific team data, and the standard templates don't always capture the unique metrics we need to track performance and attendance effectively without extra steps."

"The system itself can feel really clunky and rigid—simple tasks take way too many clicks, and trying to pull a custom report is a total nightmare if you don't know exactly what you're doing. Plus, once you're done setting it up, the customer support is a maze; you usually end up dealing with a general call center instead of a dedicated person who actually knows your account."

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ADP Workforce Now Reviews, Pros and Cons - 2026 Software Advice