--- title: "ADP Workforce Now Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ADP Workforce Now. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ADP Workforce Now is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [ADP Workforce Now](https://www.softwareadvice.com/hr/adp-workforce-now-profile/) / ADP Workforce Now Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/adp-workforce-now-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/adp-workforce-now-profile/alternatives/) # ADP Workforce Now User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 7,289 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 4,248 reviews (58%) - 4 stars: 2,177 reviews (30%) - 3 stars: 661 reviews (9%) - 2 stars: 139 reviews (2%) - 1 star: 64 reviews (1%) ### Most mentioned pros - Its biggest strength is its seamless integration with ADP’s core payroll platform. Because hours flow directly into payroll, you eliminate the tedious task of manually exporting data and drastically reduce human data-entry errors. - What I like about ADP is the view of the timecards, the dashboard for the time off/sick time requests, and the reports it generates for me to cross analyze time cards. - Its all-in-one HR and payroll management—it brings payroll, time tracking, benefits, and employee data into one centralized system, making it easier to manage everything efficiently. ### Most mentioned cons - Setting up custom approval workflows or unique scheduling rules can also be surprisingly rigid, often requiring a call to ADP support rather than a quick fix in your settings. because it is an enterprise-grade solution, the pricing is usually higher than dedicated time-tracking tools, making it a heavy investment if you aren't fully utilizing the rest of the ADP ecosystem. - The documentation for the payroll API feels a bit sparse so we had to hunt forums for integration tips; also the support response can take a day or two, which slowed a critical payroll run. - The system itself can feel really clunky and rigid—simple tasks take way too many clicks, and trying to pull a custom report is a total nightmare if you don't know exactly what you're doing. Plus, once you're done setting it up, the customer support is a maze; you usually end up dealing with a general call center instead of a dedicated person who actually knows your account. ## ADP Workforce Now customer reviews Showing reviews 1-25 of 7,289 (page 1). ### Seamless user friendly time management system. - Overall rating: 5/5 - Reviewer: Catherine P. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I use ADP workforce Now as my time clock app to monitor my hours at work as well as my w-2s and any PTO hours that I have a career or have used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like that on ADP workforce Now I'm able to track all my hours in my PTO. I'm also able to do training for work through different modules on the system. #### Cons I don't like that I I'm not able to clock in and clock out from the app. There is also no way for me to schedule time off within the app. --- ### Easy to Use Once You Get the Hang of It - Overall rating: 5/5 - Reviewer: Sudeep B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ADP Workforce Now has been pretty good. It keeps payroll, employee info, and time tracking all in one place, which makes things easier to manage. It took a little bit of time to get used to where everything is, but once you know the system, it’s fairly easy to use and saves time with day-to-day tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ADP Workforce Now is easy to use and helps keep payroll, time tracking, and employee information organized in one place. I especially like how it saves time by streamlining everyday administrative tasks and making important information easy to access. The reporting features are also helpful for reviewing payroll and employee data when needed. #### Cons Some parts of ADP Workforce Now can feel a little complicated at first, especially when navigating certain reports or payroll functions. It can take some time to learn where everything is located, and a few processes could be more streamlined and intuitive. #### Reasons for switching to ADP Workforce Now We switched from ADP to QuickBooks Payroll because it just made more sense for us. We already use QuickBooks for accounting, so having payroll connected in the same system makes things easier and cuts down on extra work. It also feels a bit simpler to use for what we need day to day. --- ### Great For Remote Employees! - Overall rating: 5/5 - Reviewer: Yolanda P. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I think it’s a really good product. It was the only one on the market for a awhile, now it has competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it has a click in feature that is independent of the website. You can use just the clock in feature on the app. #### Cons It stalls because it’s so busy. The clock in feature would hang up. The 401K was automatically turned on and it was difficult to opt out. --- ### Great self-service platform - Overall rating: 4/5 - Reviewer: Caroline M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, ADP Workforce Now is a comprehensive, user-friendly platform that keeps all of my employment information conveniently centralized in one place. The ability to easily access payroll, tax documents, time-off balances, and other HR-related information enables self-service and reduces the need to contact HR, helping to minimize administrative bottlenecks and improve efficiency. One area for improvement is the performance management functionality, which could be enhanced to match the intuitive design and ease of use found throughout the rest of the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about ADP Workforce Now is its convenience and ease of use. It provides a single, centralized location for all my employment information, including payroll, tax documents, paid time off, and organizational details. Having everything I need in one place makes it simple to access important information quickly and efficiently. #### Cons What I like least is the performance management feature. It is not as user friendly or efficient as working with the other tools in ADP. It requires a fair number of clicks and time to manage and doesn't visually show performance as well as other available performance management platforms. #### Reasons for switching to ADP Workforce Now The company wanted an all-in-one management platform. --- ### Convenient and easy to use - Overall rating: 4/5 - Reviewer: Christian S. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ADP has been positive. It is convenient having everything in one place and I haven't experienced any major issues while using it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ADP makes it easy to keep track of my time, pay, and work related info. I like being able to quickly view my pay statements and timecard without having to ask someone for the info. The system is easy to navigate and understand. #### Cons Sometimes the website is a little slow and some features are not as good to use when you use it from your mobile phone vs on the computer. #### Reasons for switching to ADP Workforce Now My boss decided to make the switch, but I am not sure why. I think it was more cost efficient with ADP. --- ### ADP Workforce Now - Overall rating: 5/5 - Reviewer: Marie E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The product is very customizable and grew with the company as we grew. The add-ons were also very robust, and the implementation team made it easy and took away the tedious process that sometimes comes with adding on additional functions to your HRIS system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros There seemed to be no limit to the functionality of this product. They have add-ons as well, some free and some cost, but all were worth the effort and time. Love the self-service options for our associates and the customization of the home screen was very simplistic. All parts, payroll, benefits, performance management, ADA, etc. were easy to view and utilize. #### Cons Nothing! If you are computer savvy, this product will work well for you. Reports, functions and security of data are all easy to use and navigate. --- ### Simple and reliable for everyday employee self-service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered As an employee, ADP Workforce Now makes the basics pay stubs, tax documents, PTO requests easy and reliable. It's not the flashiest interface, but it gets the job done without issues. A solid tool from the individual user side, even if some of the navigation could be more modern. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to check pay stubs, W-2s, and PTO balances anytime without having to ask HR. The mobile app makes clocking in/out and requesting time off simple. Direct deposit and pay history are always accurate and easy to find. Notifications for pay day and benefits enrollment deadlines are helpful. #### Cons The interface feels a little dated and navigation isn't always intuitive, finding certain documents or older pay stubs can take more clicks than it should. Login/authentication (especially with two-factor) can be a hassle at times. Customer support isn't something I've dealt with directly, but when I've had questions, getting answers through my employer's HR team took longer than expected. --- ### Comprehensive HR Hub, but Steep Learning Curve - Overall rating: 5/5 - Reviewer: Sadaf Yusuf M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It is an incredibly powerful, enterprise-grade powerhouse for mid-sized businesses, though its frustratingly complex setup demands dedicated, ongoing administrative training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All-in-one payroll, HR, and benefits ecosystem. Highly reliable compliance and automated tax management. Robust, detailed reporting tools for workforce insights. #### Cons Outdated, slow interface that feels very clunky. Customer support can be incredibly difficult to reach. --- ### ADP Workforce Now: A Reliable Payroll and HR Solution That Makes Managing Employees Much Easier! - Overall rating: 5/5 - Reviewer: Madeline-Michelle C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ADP Workforce Now is a reliable platform that simplifies payroll HR tasks, and workforce management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ADP Workforce Now makes payroll, time tracking, and employee management simple, efficient, and easy. #### Cons Some reports are difficult to customize, and customer support takes longer than expected to respond. --- ### ADPWorkforce_review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I particularly valued ADP Workforce Now's comprehensive workforce management capabilities, including payroll processing, employee self-service, reporting, and HR administration. Its integrated approach helped simplify routine tasks and provided greater visibility into workforce data. #### Cons While ADP Workforce Now offers comprehensive workforce management capabilities, I found that some features were not always intuitive to navigate, and generating customized reports or configuring advanced settings could require additional time and expertise. --- ### Simple but safety issue - Overall rating: 5/5 - Reviewer: Sandrine L. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing, clear, simple, daily use, neew an update on the safety and security. But nothing was flag other than that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, friendly user, simple, everything is there. I love the feed, so my boss can post some information or learning process quickly. #### Cons The safety and security. It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us. #### Reasons for switching to ADP Workforce Now Because th cost was higher and we have so much difficulty to complete what we have to do and work with ADP. --- ### Seamless & Easy transition - Overall rating: 5/5 - Reviewer: Kari R. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. It also helps to hold our employees accountable to show up to work on time. The implementation team made the process seamless and easy for everyone involved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ADP platform is very intuitive and user friendly. Their customer service team is top notch and has solved all my questions with one call or email. We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. It also helps to hold our employees accountable to show up to work on time. The implementation team made the process seamless and easy for everyone involved. #### Cons I have not had a single issue with ADP Workforce Now. We will continue to use ADP for many years to come. #### Reasons for switching to ADP Workforce Now We were looking for a company to have everything in one easy to use place for us. ADP PEO offered discounted and affordable benefit options for our employees. --- ### ADP WorkforceNow the HRIS for Success - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent! Professional and reliable. ADP Workforce Now is the HRIS for all companies seeking a clear and productive system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ADP Workforce Now is by far the best HRIS I have experienced. From the recruitment module to its performance management module are an ease and productivity modules. #### Cons There is nothing negative to say about ADP. Customer service from implementation to set up has been a refreshing experience. #### Reasons for switching to ADP Workforce Now Increase in staff and customer service, forced us to seek an HRIS that will support us. --- ### ADP Customer Service - Overall rating: 4/5 - Reviewer: Collette K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I would have to rate my experience as ok definately not great due to errors that have occured with ADPIA interfacing platform and incorrect information being put in which caused deduction errors and reversals with mistakes made. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Platform easy to use once you know how to navigate it. Reporting is easy within the platform and reports are easy to find. Pricing is competative. #### Cons You do not have a dedicated support person to call and speak to. No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. Unlike paychexs the customer service is lacking #### Reasons for switching to ADP Workforce Now Mainly pricing and a error with deductions and the delay to fix the error --- ### ADP because there’s not many other options. - Overall rating: 3/5 - Reviewer: Mallory T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is still a good product as long as you don’t forget your log in credentials and you learn to navigate it for some employees because it’s not user friendly for those who aren’t tech savvy. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Adp works with software such as quikbooks so that employees can upload their W2’s directly. It is a great time saver and helps prevent errors. #### Cons Adp is not easy to get into if a password if forgotten. It usually relies on a second party to help with a password reset. My worst nightmare from years of experience with ADP is getting locked out. Another issue is if you used it with another company it will sometimes tie that company in. #### Reasons for choosing ADP Workforce Now It’s what my company uses so I didn’t have another option --- ### Over Great PlatForm - Overall rating: 5/5 - Reviewer: Quan C. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Since implementing ADP Workforce, our overall experience at Mt. Olive Early Learning Center has been very positive. The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking. Our staff appreciates how easy it is to clock in and out, view their pay information, and access their schedules, while our administrative team enjoys the time savings and improved accuracy. Customer support has also been a strong point. Whenever we've had questions or needed assistance, the ADP team has been responsive, professional, and willing to walk us through the process until our issues were resolved. Although we believe the pricing is a little high for a small childcare center, the reliability of the system and the convenience it provides have made it a worthwhile investment. Overall, ADP Workforce has helped us become more efficient, reduce administrative tasks, and better manage our workforce. We are pleased with our experience and look forward to continuing to use the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mt. Olive Early Learning Center has had a very positive experience using ADP Workforce. The system is easy to use for both management and employees, making payroll and timekeeping much more efficient. Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training. The customer support team has also been responsive and helpful whenever we have had questions or needed assistance. Their guidance has made the transition to the platform smooth and stress-free. One of the features we appreciate most is the time tracking. It has made it much easier to monitor employee hours, reduce errors, and simplify payroll processing. Overall, ADP Workforce has saved our administrative team valuable time while providing an easy-to-use solution for our staff. We are very satisfied with our experience and would recommend ADP Workforce to other childcare centers looking for a reliable workforce management system. #### Cons We've had a good overall experience with ADP Workforce. The system is easy to navigate, and our employees had no trouble learning how to use it for time tracking and payroll. It has definitely helped make managing our workforce more organized, and the customer support team has always been friendly and helpful when we've had questions. My biggest concern is the cost. As a small childcare center, ADP Workforce is a little more expensive than we would like. While the platform works well and offers great features, it can be hard to justify the price for a smaller business with a limited budget. If ADP offered more affordable plans for small businesses, it would make the experience even better. Overall, we're happy with the product and the service we just wish it was a little more budget-friendly for businesses like ours. --- ### Satisfied customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with [ADP Workforce Now](https://www.adp.com/what-we-offer/products/adp-workforce-now.aspx?utm_source=chatgpt.com) was positive. The platform provided a reliable and efficient way to manage payroll, HR, benefits, and employee data in one place. While there was a learning curve with some advanced features, the system helped streamline daily workforce management tasks and improved overall operational efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about [ADP Workforce Now](https://www.adp.com/what-we-offer/products/adp-workforce-now.aspx?utm_source=chatgpt.com) was its all-in-one HR and payroll functionality, which streamlined administrative tasks and improved overall efficiency. The platform was user-friendly, reliable, and made employee management much easier. #### Cons What I liked least about [ADP Workforce Now](https://www.adp.com/what-we-offer/products/adp-workforce-now.aspx?utm_source=chatgpt.com) was that some features felt complex to navigate, and certain reports or customizations required additional training to use efficiently. The system could also be slow at times during payroll processing or updates. --- ### Highly recommended/Reliable - Overall rating: 5/5 - Reviewer: Dave E. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a user managing HR and payroll for our team, my overall experience with ADP Workforce Now has been a mix of professional reliability and technical frustration. On one hand, it is an absolute workhorse that I trust to handle our complex tax filings and multi-state compliance without breaking a sweat. Having a single database for everything—from onboarding to open enrollment—has significantly reduced the "paper trail" in our office and given us much better data security. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I love most is the peace of mind that comes with their compliance and tax filing engine. As a mid-sized company, we don't have time to manually track changing state laws or tax codes, and ADP handles that liability seamlessly. Having a single source of truth where payroll, benefits, and time tracking actually talk to each other has cut our manual data entry in half. Plus, the mobile app is a huge win for our team—our employees actually use it to check their paystubs and request PTO without having to bug the HR office. #### Cons The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of tickets and general mailboxes. The system is also not very intuitive—simple tasks often require clicking through four different menus, and the custom report builder feels like it hasn't been updated since 2005. For a premium-priced platform, I expected a more modern user interface and a dedicated account manager who actually knows our business history --- ### Workforce Resourcing - Overall rating: 4/5 - Reviewer: Rochel A. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your payroll but with the employment processes #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I have fully utilized this platform as an employee. The ability of it to integrate payroll system and now the employment system makes it easier to set up payroll account. It streamline the process not only for the employee but also for the employers who uses ADP workforce now. I am exploring this software in building my own cleaning business nd I will definitely get this if I need to increase my man power. #### Cons It is reliable because when I lost access on my payroll account through my company website. The ADP workforce integration of its employees records of the company payroll records regardless you are no longer have access to the payroll record in the company website. --- ### Efficient and Reliable HR & Payroll Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall my Experience with ADP workforce Now has been very positive. It streamlines HR and payroll tasks, Improves efficiency, and provides reliable tools for managing employeesand reportings in one centralized platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ADP workforce Now, been a game-changer for our HR and payroll processes. Its reliable easy to use, and keeps everything centralised in one platform. The self-service tools and reporting features save a huge amount of time and improve overall efficiency. #### Cons What i liked least about ADP workforce Now was that some features can feel overly complex at first, and customization/reporting may require a learning curve for new user --- ### A great online system to manage HR responsibilities! - Overall rating: 5/5 - Reviewer: Victoria W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Even though switching to ADP was different then the typical pen and paper system I was used to, I really am glad that we switched. I think it has been a very beneficial move for our company and as an employee user I love all of the online features that I have when using this system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My place of employment has recently switched to using ADP and it has been very easy to use and transition to. I use ADP daily to track my time at work and submit for payroll. ADP has a lot of features to improve communication throughout the office; however my place of work does not use all of the site abilities to report time off requests or other forms and reports. I have not had the need to use the customer support line as my HR director has been able to answer all my questions and concerns. I also do not pay for the ADP application as an employee so I am unsure what the cost of this program is. #### Cons I have not had any issues with ADP workforce. There was initially a slight learning curve when switching from a paper system to a ADP for our time documentation. --- ### A Seamless, Time-Saving HR Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ADP Workforce Now has been excellent. The platform's ease of use makes daily tasks simple, resulting in significant time saving. It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent all-in-one HR tool. Streamlines payroll, tracking, and benefits effortlessly. Highly reliable. #### Cons Flawless experience so far, zero issues to report, smooth operation, and perfectly meets all needs. Wonderful payroll software. --- ### ADP Equals Money - Overall rating: 5/5 - Reviewer: cynthia r. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ADP has been successful allowing me to stay up to date. It allows me to ensure that my workplace is distributing and reporting my work hours #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using ADP as part as my workforce payroll system and has been really effective to be able to go on and see my pay stubs, my hours and my benefit time. It was really easy to set up on my mobile phone since I'm always on the go. The app is free to use and updates effectively. #### Cons The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP. --- ### older solutions are sometimes the best solutions for outsourced HR - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Great! We've used it for as long as I've been working here and we have few complaints of the overall system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros we used this to help manage payroll and retirement contributions with our employees. For how old the brand is, they've managed to keep the tool very relevant! #### Cons The UI, in some areas is a little sparse. Feels like they could push the envelope a little bit with features, but I realize they're trying to maintain a simple environment that doesn't overwhelm users. --- ### Easy Enough to Use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It's easy enough for me to use, and it holds onto all of the old reviews and things. It is handy when hiring new people. #### Cons ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that. It's also strange when I'm requesting time off and I have to type in a reason, and it's super delayed. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/?page=2) --- ADP Workforce Now Reviews, Pros and Cons - 2026 Software Advice