Rippling

RATING:

4.9

(3033)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Rippling Pricing

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Rippling Dashboard: Your employees' home for their payroll, benefits, documents, devices, expenses, apps, and more.

Rippling Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Rippling

1 - 5 of 3,032 Reviews

Anonymous

Used unspecified

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed February 2024

Rippling Review: Phenomenal Technology, Lacking Support!

User Profile

Kelly M

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

An excellent all-in-one tool for the HR team

Among the several HR programs we use, Rippling is among the very finest. It's a one-stop-shop for everything I need to do my job, from requesting time off to managing my health insurance. It's just so simple to use.

PROS

By empowering me with Rippling's product, our team can maintain a product-heavy, lean operational structure. Thanks to the onboarding process, I was able to keep my focus on the big picture rather than getting bogged down in the weeds, and I'm confident in my ability to make rapid progress thanks to the fact that my work is being reviewed by people who are experts in their field.

CONS

The primary issue I have with Rippling is strictly a matter of personal opinion when it comes to the product's aesthetics: the design may seem cold and distant, making even simple tasks feel like more of an ordeal than they really are.

Reasons for switching to Rippling

It provides a centralized location for all employee-related HR information. The dashboard is well-designed and facilitates instant access to the information I require. Fantastic human resources resource that details my pay, vacation days, and more.

Fernando

Venture Capital & Private Equity, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2023

Best all-in-one HR and Payroll software

Terrific experience. It was easy to implement and scale. I would recommend Rippling to any company with over 20 employees to centralize all the information required to run an HR department and make payroll.

PROS

It is an easy way to manage both W2 employees and 1099 contractors. You can keep track of their hours, make payments, share benefits with employees, have all the required HR documentation for compliance. Its interface is also fantastic for both administrators and users.

CONS

If the main administrator is not available, there is no way to approve any changes in the 401k roll over process and Rippling cannot help a lot with this.

Reason for choosing Rippling

Rippling allowed us to hire international contractors as well and had the full suite implemented in one software, including the invoicing option for contractors.

Kristen

Accounting, 2-10 employees

Used weekly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Stay far away.

From the sales process to leaving Rippling every step of the way was filled with poor service. In addition to the above, an employee's benefits were cut off without prior approval, wage reports filed incorrectly and offshore customer service was contradictory, unaccountable and untrained. When I finally received service on the second level, I was subjected to more sales pitches, my favorite was the PEO person telling me that employees really couldn't reach the HR folks any way but email because, you know, this is a software company. Yep. One that shouldn't be in the payroll and HR business. I have never had such a bad experience running payroll with any company, and this is something I have been doing for my company and client companies for over 25 years.

PROS

I liked leaving Rippling the most. I've used Paycom, ADP, QuickBooks payroll, none of whom are known to be easy and I would recommend all of them over this software. I did appreciate the email reminders for payroll, but that was it.

CONS

Onboarding. I was treated like a fool who didn't know what a payroll period ending date vs a check date was. The constant pop ups on login. The confusing user interface and poor reports. The horrible customer service.

Reason for choosing Rippling

Software management which ended up being pricey and not necessary. We handle this better in house. I also had a client recommend it, who I think was inebriated when he suggested them.

Reasons for switching to Rippling

We were upgrading to Quickbooks Online and I don't care for how their payroll reports integrate into the books. They are always on a cash basis and require journal entries to convert them to accrual.

Lettie

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Always growing and upgrading services

Even with the billing inconveniences, I would still recommend Rippling - it's the best HRIS system I have worked with to this point.

PROS

Rippling is an all in one HRIS platform that is very user friendly and very customizable. I have enjoyed working with Rippling and would defiantly recommend it to other companies.

CONS

I've struggled with the way Rippling handles billing. Our finance department has a hard time weeding through the way the billing happens.

Reasons for switching to Rippling

Rippling provided a more comprehensive product that works better for our business needs.