Rippling

Rippling

RATING:

4.89

(2149)

About Rippling

Rippling is the first way for businesses to manage all of their HR, IT, and Finance — payroll, benefits, computers, apps, corporate cards, expenses, and more — in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate Take onboarding, for example. With Rippling, you can just click a button and set up a new employee’s payroll, health insurance, work computer, and third-party apps — like Slack, Zoom, and Office 365. What is Rippling? Rippling is an employee management platform designed to simplify HR operations and IT management. It gives companies a single place to manage payroll, benefits, employee devices, company apps, and more. How do you use Rippling? Rippling users access custom HR...

Rippling Pricing

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Rippling Dashboard: Your employees' home for their payroll, benefits, documents, devices, expenses, apps, and more.
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Rippling Reviews

Overall Rating

4.89

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 2,093 reviews

Misty Marie

Company size: 51 - 200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

Rippling is Magical

User Profile

Scott

Verified reviewer

Company size: 11-50 employees

Industry: Publishing

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2019

Great product, friendly service

Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

Pros

Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

Cons

The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

Reasons for switching to Rippling

I ran into a number of issues where Zenefits support was slow to respond, then inflexible and unhelpful. In the end even my request to cancel Zenefits was ignored so long that it passed my renewal date and they tried to force me to pay for another year's service. It's a little strange that two companies founded by the same person could have such different service values. Glad I'm with Rippling.

Ramon

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

October 2022

Great salesperson, easy onboarding, some more work needed on time tracking.

Pros

Like that payroll overview gives summary of what's changed from the last payroll.

Cons

Support is slow for any questions that aren't simple UI questions. Nickle and dime for automation/workflows.

Reasons for switching to Rippling

Surepayroll support was extremely slow, frequent errors (we miss their automatic state tax rate updates)

Crista

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Happy camper

I like it

Pros

Very user friendly and easy to understand

Cons

Some internet issues occur with this app

John

Company size: 51-200 employees

Industry: Media Production

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Ease of Use with the Customization options we needed!

Rippling has allowed us to grow our team, benefits offerings, and payroll complications without having to increase human capital. In short, it has simplified our HR function for all parties within our organization.

Pros

It has been one of the most user-friendly experiences we have ever come across. Including being a previous customer with some of the large PEO companies out there. The level of customization with apps is unparalleled from our experience. Employees and Admins alike, love it since our implementation.

Cons

Nothing really it had been great across the board.

Reasons for switching to Rippling

Overcomplicated software and ever-increasing fee structure.

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