Rippling Software

4.92 / 5 (806) FrontRunners

Our advisors have recommended this product 34 times in the last 30 days

What is Rippling?

    Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together, and helps automate your busy work. 
        Take onboarding, for example. With Rippling, you can just click a button, and in 90 seconds set up a new hires’ payroll, health insurance, 401K, work computer, and third-party apps — like Slack, Zoom, and Office 365 — 100% online and paperlessly.


      Supported Operating System(s):

      Web browser (OS agnostic)

      799 Reviews of Rippling

      Average User Ratings

      Overall

      4.92 / 5 stars

      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      Ratings Snapshot

      5 stars

      (765)

      765

      4 stars

      (29)

      29

      3 stars

      (4)

      4

      2 stars

      (6)

      6

      1 stars

      (2)

      2

      Likelihood to Recommend

      Not likely

      Very likely

      Showing 1 - 5 of 799 results

      December 2019

      Scott from Q.Digital, Inc.

      Verified Reviewer

      Company Size: 11-50 employees

      Industry: Publishing

      Time Used: Less than 12 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      December 2019

      Great product, friendly service

      Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

      Pros

      Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

      Cons

      The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

      Reasons for Switching to Rippling

      I ran into a number of issues where Zenefits support was slow to respond, then inflexible and unhelpful. In the end even my request to cancel Zenefits was ignored so long that it passed my renewal date and they tried to force me to pay for another year's service. It's a little strange that two companies founded by the same person could have such different service values. Glad I'm with Rippling.

      December 2020

      Alysha from RockItCoin, LLC

      Company Size: 11-50 employees

      Industry: Financial Services

      Time Used: Less than 6 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      December 2020

      I am excited to implement Rippling !

      From the demo through implementation, our Rippling experience has been top notch so far. The team is very responsive and the system is extremely user friendly and customizable. I would highly recommend this to small HR teams looking to streamline processes.

      Pros

      Rippling has been a great solution for us as a small company without an IT department. We are able to streamline our on-boarding and off-boarding processes, making it easy to order equipment and remotely update software on our employees' computers. Our employees love the easy app based user interface, making it easy to download paystubs, update personal information, enroll in benefits, and submit FSA receipts all in one platform!

      Cons

      The only con I have run into so far is the lack of phone support for administrators. With that being said, the team has been very responsive via email!

      Reasons for Choosing Rippling

      Rippling's platform was the most user friendly as customizable. Rippling also offered us an all-in-one platform at great price. I am very satisfied with the platform so far and would recommend it highly!

      Reasons for Switching to Rippling

      The customer support at Paychex is segregated so you have to call a different numbers for every issue, which consumes a great deal of time. The platform is also not very customizable, especially for the price. Lastly, as a new administrator for the platform, it was like pulling teeth to get training and information about what package our company signed up for as well as the pricing breakdown.

      November 2019

      MARCUS from Syndicate Mortgages, llc

      Verified Reviewer

      Company Size: 11-50 employees

      Industry: Financial Services

      Time Used: Less than 6 months

      Review Source: GetApp


      Ease-of-use

      1.0

      Value for money

      1.0

      Customer support

      1.0

      Functionality

      5.0

      November 2019

      Horrible service and on boarding

      Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.

      Pros

      I didn't like anything once I signed up.

      Cons

      -ZERO Customer Service -Horrible Onboarding for someone who advocates themselves as an onboarding service -Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more! -User Interface is extremely outdated -Functionality is exaggerated.

      Reasons for Choosing Rippling

      Because it was cheaper from the onset and easier to use until I actually signed up and all the rest of the cost that wasn't disclosed started adding on.

      Reasons for Switching to Rippling

      To have a better onboarding and payroll that would encompass everything in one.

      December 2020

      Raffi from Milwaukee Tool

      Company Size: 5,001-10,000 employees

      Industry: Consumer Goods

      Time Used: Less than 12 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      December 2020

      Automates HR management with its compact solutions

      Rippling is a great time saver for employee payment process and helps us to focus on the other main part of the company operations.

      Pros

      Rippling dramatically decreases the time we spend on the payment process to the employees. It also provides great talent management capabilities with its applicant and learning manager modules.

      Cons

      The only channel they provide for support is emailing, they do not provide live support and they do not have a free trial period they only provide a free demo which is not sufficient to experience all features of the platform.

      Reasons for Choosing Rippling

      Better customer service -not in response time but in terms of the quality of the solutions -

      Reasons for Switching to Rippling

      Although Rippling support is slow to respond to our cases, they were much more effective then SentricHR support on bringing solutions to our problems.

      January 2021

      David from Cureton Front Range LLC

      Company Size: 11-50 employees

      Industry: Oil & Energy

      Time Used: Less than 6 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      January 2021

      Rippling Software Review

      It has been great. The amount of HR and payroll time I have to spend on a daily basis is dramatically decreased. Employees are also very much in control of all their own data and feedback has been very positive

      Pros

      The design of the software makes sense. Coming from other payroll software Rippling has a central platform where you can then jump off into any app that you need, from payroll, to time off, to onboarding. All the programs work seamlessly together and are designed to make sense to users of all technical skill levels.

      Cons

      We had some issues with migration from the prior software, but this has more to do with the prior softwares issues than Rippling.

      Reasons for Choosing Rippling

      The Price for the size of our company and the need to build out everything custom was a big draw back for this software. Rippling offered more in less time for less money.

      Reasons for Switching to Rippling

      This software is old manual and not intuative. Also very expensive for what you get