What is Rippling?

    Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together, and helps automate your busy work. 
        Take onboarding, for example. With Rippling, you can just click a button, and in 90 seconds set up a new hires’ payroll, health insurance, 401K, work computer, and third-party apps — like Slack, Zoom, and Office 365 — 100% online and paperlessly.


      Supported Operating System(s):

      Web browser (OS agnostic)

      422 Reviews of Rippling

      Average User Ratings

      Overall

      4.93 / 5 stars

      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      Ratings Snapshot

      5 stars

      (403)

      403

      4 stars

      (13)

      13

      3 stars

      (2)

      2

      2 stars

      (4)

      4

      1 stars

      (0)

      0

      Likelihood to Recommend

      Not likely

      Very likely

      Showing 1 - 5 of 422 results

      December 2019

      Scott from Q.Digital, Inc.

      Verified Reviewer

      Company Size: 11-50 employees

      Industry: Publishing

      Time Used: Less than 12 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      December 2019

      Great product, friendly service

      Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

      Pros

      Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

      Cons

      The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

      April 2020

      Lindsey from BacklotCars

      Verified Reviewer

      Company Size: 51-200 employees

      Industry: Automotive

      Time Used: Less than 12 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      April 2020

      Best HR Tool I've Used

      My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!

      Pros

      The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations! Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT. The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.

      Cons

      There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.

      April 2020

      Caitlin from Lifeblue

      Verified Reviewer

      Company Size: 11-50 employees

      Industry: Information Technology and Services

      Time Used: Less than 2 years

      Review Source: Capterra


      Ease-of-use

      2.0

      Value for money

      1.0

      Customer support

      1.0

      Functionality

      2.0

      April 2020

      Don't Waste Your Money

      Overall, we felt we were sold a really expensive lie with this system. The main functionality we wanted--the automatic integration with all of our tools to make onboarding easier, didn't actually exist. When we started to use it, it quickly became "oh, well you still have to go into Dropbox to purchase licenses, we don't fully integrate with them" and "oh yeah, MS Office you can't do through our system either because of the licensing" so we ended up doing all of these things manually anyways. Their customer service has been extremely poor, and they're also one of the more expensive products on the market. I don't recommend this tool at all--I think they have a really long way to go in improving their product, and I'm honestly amazed that there are so many high reviews on this site.

      Pros

      At the time, it seemed really appealing to make our onboarding process more seamless with email, Slack, and all the other tools our teams were using. The interface and functionality seemed appealing, but overall, unfortunately, turned out to be a letdown. For what we pay for this software, compared to what we get, I can't say much positive in terms of what we SHOULD be getting.

      Cons

      The interface is convoluted and user journeys don't make sense. When we first started using Rippling, we were an early customer so we decided to be along for the ride, but things are constantly moved and changed and become more complicated, not easier, to find and navigate. Among many other things, here are a few of the worst issues we've had: - Inability to de-activate a contractor--if you want to not be charged money every month for someone, you have to fully offboard them otherwise your billing will quickly become insane and wasteful. - Their electronic signature functionality is crap--you have to use their clunky system, you can't just upload your own doc and add a signature box. - Their customer support is terrible! They take a really long time to answer emails (you have to pay extra I believe if you want phone support, if that even exists at all), and when they do, they often deny they've made mistakes or their tech has broken. - Lack of security: we offboarded an employee and it was supposed to automatically offboard them from tools, but the employee let us know that several days later, they still had access to these tools. We contacted Rippling and they denied this, and then a month later they emailed us the equivalent of "oh yeah, sorry about that, our bad." This is completely unacceptable when you're working in technology and clients' proprietary code or other info can be compromised by a terminated employee.

      February 2020

      Antoinette from Law Enforcement Action Partnership

      Verified Reviewer

      Company Size: 2-10 employees

      Industry: Non-Profit Organization Management

      Time Used: Less than 12 months

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      4.0

      Customer support

      3.0

      Functionality

      4.0

      February 2020

      Great Overall Business Product

      Rippling has saved me time and money overall. Combining all HR aspects with payroll, apps, and equipment is the best bundle of services you could ask for, especially when you are dealing with multiple roles and departments.

      Pros

      Rippling is extremely intuitive and easy to use! They make payroll a breeze each wee and walk you through ever step of the way. They integrate easily into QB and other platforms. The PTO tracking system is quite extensive and allows for easy tracking of employees hours and is very easy for employees to use when requesting time off. Pricing is very competitive and has saved our non-profit a lot of funds when compared to what we were using previously.

      Cons

      The only con with Rippling is that they do not have a customer service phone line to call, all inquiries are done via email.

      Reasons for Choosing Rippling

      Rippling had the right fit for our organization with pricing, products, and implementation.

      March 2020

      Matt from PartyBuild

      Verified Reviewer

      Company Size: 2-10 employees

      Industry: Internet

      Time Used: More than 2 years

      Review Source: Capterra


      Ease-of-use

      5.0

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      5.0

      March 2020

      Rippling is exactly what you need.

      Pros

      Clean platform, makes administration generally easy. Puts almost everything in one place.

      Cons

      I do wish that the application integrations were more than primarily SSO, but instead offered integrated functionality. Also, I wish that the functionality of the integrations worked with any version of the third-party apps, and not just the enterprise versions (for the most part.)