iSolved Software

3.83 / 5 (102)

Our advisors have recommended this product 25 times in the last 30 days

What is iSolved?

iSolved is a unified, cloud-based human capital management (HCM) solution that offers key workforce functions including payroll, HR, time and attendance and benefits enrollment, as well as people-centric functions such as learning management, engagement, surveys, performance and more.

iSolved also offers a mobile app, iSolved GO and time clocks. iSolved includes a number of self-service capabilities for both managers and employees. It allows managers to track vacation schedules, adjust employee compensation, create performance reviews and more. Employees can access their pay stubs, review company information and manage time off requests.

The applicant tracking system allows users to post jobs on hundreds of job boards. Recruiters can change the h...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

101 Reviews of iSolved

Average User Ratings

Overall

3.83 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(30)

30

4 stars

(45)

45

3 stars

(14)

14

2 stars

(4)

4

1 stars

(9)

9

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

September 2019

cynthia from NorthPoint Health & Wellness Center, Inc.

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

AssetHR and iSolved

It has been very good and has resolved many issues from streamline the payroll process, data entry and eliminating errors. We are excited about adding iHire to our platform. Also, the open enrollment function ROCKS!

Pros

AssetHR and their customer services is above industry standards. They are responsive and helpful EVERY time we need assistance or have a "dumb" question. Love the relationship we have with the team and technology is great.

Cons

Sometimes the main tabs can be confusing as I am a new user. Not clear where to find things.

Reasons for Choosing iSolved

The ability to have the relationship with AssetHR as well as their support. As shared earlier their customer service is par to none.

September 2019

Brandy from Thunderzone

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

September 2019

First time experience

It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.

Pros

I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.

Cons

I do not like the interface for the mobile view. I think updates should be done more frequently or covering more of the major issues as we are in a society of mobile devices and needing easy access to change/update information.

Reasons for Choosing iSolved

We didn't choose iSolved by choice, we were transitioned in because iSolved bought out our previous payroll company. We thought that it would be better than the company we were with based on the demos, but had an extremely rough start and second guessing that decision. I think that maybe it will get better and if not we will have to go separate paths. I'm learning a lot but will need more help to figure out what I want to do.

September 2019

Michelle from INIT Innovations in Transportation

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2019

Great Product for the Money!

We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.

Pros

I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests. Administratively, I have found this system to be much easier to use than previous HRIS systems. The implementation team was great!

Cons

That salaried employees cannot use the absence function because it is tied to payroll. For our company, our salaried employees need to be able to change approved time off after payroll has been run, which unfortunately locks down that time frame, so we are forced to use our old HRIS system to track salaried emloyee PTO. Also, there is no one single place that has transparency for employees to see all of their time off accruals and transactions. Also, does not do payroll in Canada.

Reasons for Choosing iSolved

iSolved was a complete HRIS system, looked user friendly for both the employee and the Administrator and I was correct!

September 2019

greg from BEI

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

September 2019

Not so Happy

Just o.k. If it was not for representatives, probably would have left a long time ago!

Pros

navigating the system is pretty easy. Did love representative in support.

Cons

Do not like waiting on hold for support, and waiting for a call back is a good option, but can be on the phone myself when i get the return call. Don't like the fact that the system does not have a good scheduling module, how to go outside to purchase scheduling module. Seems like the I solved platform is getting outdated, and the company is having trouble staying up with the latest technology. Been having a terrible time with timesaver support and getting PTO set up. Dont like the fact that are taxes were not paid.

September 2019

Morgan from IH Mississipi Valley Credit Union

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2019

Getting better all the time!

iSolved is a great system and I love that there are new updates all the time!

Pros

Easy to use for both admin and end user.

Cons

I wish there was a favorites menu for reports

Reasons for Choosing iSolved

We bought iSolved through an Accounting firm because we value the specialized support they offer such as actual CPA's, tax experts, HR experts, etc.