---
title: "isolved Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of isolved. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if isolved is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/isolved-profile/reviews/"
page_type: "reviews"
language: "en"
---

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isolved Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/hr/isolved-profile/)

Reviews

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# isolved User Reviews

## Reviews summary

- Overall rating: 3.9/5
- Total reviews: 659

### Secondary ratings

- Ease of use: 3.9/5
- Customer support: 3.7/5
- Value for money: 3.9/5
- Functionality: 3.9/5

### Rating distribution

- 5 stars: 281 reviews (43%)
- 4 stars: 216 reviews (33%)
- 3 stars: 73 reviews (11%)
- 2 stars: 31 reviews (5%)
- 1 star: 58 reviews (9%)

### Most mentioned pros

- The platform provides a comprehensive payroll and HCM solution that helps streamline payroll processing, employee management, benefits administration, and reporting.
- A big part of my job is understanding the updates, and how to move around the site so that I can effectively talk people who are doing payroll through it and I find that easy to do with this platform.
- It offers a robust, all-in-one HCM platform that has allowed us to streamline payroll, benefits, and employee management into a single system. Once the setup and initial learning curve are behind you, the system becomes a powerful tool for automating processes and reducing manual effort.

### Most mentioned cons

- For example a new performance module was just rolled out in the payroll system under the performance management tab, and there have been a fair share of hiccups in terms of the functionality of this area of the system such as some screens not loading or managers not showing as part of a review even though they are assigned to an employee.
- Our transfer paperwork had a "terms and conditions" link that has a 1-year auto-renew buried in it, so we missed our termination by 60 days and have to pay 10 months of services.
- I don't like having to use the Multi-Factor Authentication every day to log in.

## isolved customer reviews

Showing reviews 1-25 of 659 (page 1).

### Great payroll software

- Overall rating: 5/5
- Reviewer: Lela W.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great payroll program to be able to see what you need or find your documentation. It's easy to use abd figure out.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Still the same feelings towards it. Easy to use and find your payroll information as you need. Highly recommend!

#### Cons

That it keeps bugging for extra security to be set up to log in to your account. Wish you could say no permanently.

---

### I love my iSolved!!

- Overall rating: 5/5
- Reviewer: Laurie A.
- Industry: Textiles
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience has been great! I love the product and would highly recommend it to others. Our customer service team are always great and quick to respond when I have had issues or questions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

iSolved is easy to use. I like that it can talk to other platforms, like our 401(k) provider. It will make it easier each pay period getting that information to them. We are in the middle of integrating this feature.

#### Cons

My only complaint is the classes through the university has some really nice features that I would like to be able to use, but I don't have access to them. I'm not sure why I don't have access since I am the administrator for our system. I should have access to everything, is what I was led to believe.

#### Reasons for choosing isolved

I liked the platform better and it was a much better choice overall.

#### Reasons for switching to isolved

We wanted our payroll and time clock systems to merge. The platform was very time consuming for payroll processing.

---

### Good Payroll System

- Overall rating: 4/5
- Reviewer: Erica M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I like that isolved has an app. I also like that you can navigate the website/app a lot easier and see all important docs/time off/deductions, etc

#### Cons

I don't like that I cannot access iSolved online. The actual website always has issues and it's super frustrating.

---

### Convenient All-in-One Platform

- Overall rating: 4/5
- Reviewer: Matt B.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with isolved was positive. I appreciated having payroll, benefits, and employee information in one place, which helped simplify day-to-day administration. However, some navigation and reporting features could have been more intuitive, as finding information or customizing reports sometimes required extra steps. Despite those challenges, it was a useful platform for managing employee information and supporting routine HR and payroll needs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Having payroll, benefits, and employee information in one place. It made day-to-day administration easier and gave employees convenient access to their own information.

#### Cons

Some navigation and reporting features felt less intuitive than I would have preferred. Finding specific information or customizing reports sometimes took extra steps, which made routine tasks more time-consuming.

#### Reasons for switching to isolved

We switched from Asure to isolved to bring payroll, benefits, and employee information into one platform. Our goal was to simplify administration, reduce manual work, and give employees more convenient access to their information.

---

### iSolved review

- Overall rating: 5/5
- Reviewer: Kelly R.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, iSolved has been great. Love the library of articles and help documents as well as report writer.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into future product releases.

#### Cons

What I like least about isolved is waiting for additional product expansion or that they may not find something to be of value that our customers are demanding.

#### Reasons for switching to isolved

Needed to meet our client needs with a product that expanded the services offered.

---

### isolved review

- Overall rating: 5/5
- Reviewer: Jordanne D.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with isolved has been positive. The platform provides a comprehensive payroll and HCM solution that helps streamline payroll processing, employee management, benefits administration, and reporting. I have found the system to be user-friendly, and the support team has been responsive when assistance is needed. The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about isolved is the all-in-one platform that combines payroll, HR, benefits, and workforce management in a single solution. It helps streamline processes, improve efficiency, and provides a user-friendly experience for both administrators and employees. I also appreciate the ongoing product enhancements and the support available when assistance is needed.

#### Cons

Overall, I have had a positive experience. If I had to identify an area for improvement, it would be continued enhancements to reporting capabilities and system navigation to make certain tasks more intuitive and efficient.

#### Reasons for switching to isolved

I wasn't employed there at the time, but the teeam says isolved is 1000x better

---

### Strong Functionality with a Useful New Chatbot

- Overall rating: 5/5
- Reviewer: Jack R.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has most of the essential employee‑management features like onboarding and payroll. The recently added chat feature is excellent. The chatbot tells you exactly where to find any menu, and if needed, it connects you to a live agent so you can resolve issues without making a phone call.

#### Cons

It offers a lot of useful features, but the menus can be complicated, so it often takes time to find what you need. There is a search function, but in the past I had to look things up in iSolved University. Fortunately, the newly added chatbot has made things much easier.

#### Reasons for switching to isolved

Its price was high so we decided to switch to iSolved.

---

### Isolved the best you can use for your company.

- Overall rating: 5/5
- Reviewer: Chris K.
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I have used Isolved for many years and my overall experience is great! I would defiantly recommend Isolved over any other software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease of using it is primarily what I like the most. Sam also helps with the ease of use and making my questions if I have any much easier.

#### Cons

Its hard at times to get my personal representative if I have a question. Its hard sometimes when you have a question Sam can answer and you cant get in touch with your representative which happens a lot.

#### Reasons for switching to isolved

Cost of the ADP product was continuing to go up.

---

### Great experience

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Excellent. Happy with the team, offerings, and resources in Learn and Grow that help with work instructions

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use, customer service is great, implementation team is fantastic. Resources offered are great.

#### Cons

PTO tracking is not suited for our needs bc it is set up on accruals. I understand the reasoning behind it, just not ideal for us.

#### Reasons for switching to isolved

We did not have a good experience at all. Terrible customer service- slow response times, etc

---

### Straightforward paycheck & benefits management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use isolved on a daily basis to view my paystub, manage my accrued time off, request PTO, and use the available deals and discounts. I usually use isolved on a computer and rarely have any issues navigating the site.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how easy isolved is to use when viewing benefits and submitting PTO requests. I also like isolved’s built-in Benefits Hub, which offers tons of discounts and weekly giveaways for employees.

#### Cons

The Benefits Hub was a little hard to navigate at first, but once I got past the initial sign-up it was easier to use.

---

### Reliable Platform That Keeps Getting Better

- Overall rating: 4/5
- Reviewer: Sarah K.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it continues to evolve and improve

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry. Their commitment to innovation helps ensure the platform stays relevant and effective.

#### Cons

One area for improvement would be quicker response times for some outstanding support tickets. Faster follow-up would enhance the overall user experience

---

### We Love isolved and You Will Too!

- Overall rating: 5/5
- Reviewer: Jillian T.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I would describe my experience as a 10/10! isolved has made our HR processes much more efficient, and the platform is intuitive, reliable, and easy to use. The support team has also been responsive and helpful whenever we've had questions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

isolved is a great HCM product. It has so many robust features that make it easy to track a variety of items for a multitude of clients.

#### Cons

Sometimes getting a response from support can take a bit of time, but when they do respond they are very helpful/

---

### Seeing the Finish Line

- Overall rating: 4/5
- Reviewer: Jennifer P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this platform could elevate my experience even more.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use, mobile app is clean, and has what's needed to get the job done. Having integrated applicant tracking, time management, performance, and training & development modules makes this a one-stop-shop for most of my needs.

#### Cons

Our business could benefit from having the ability to further customize the home screen content, better reporting for the integrated expense reimbursement feature, and more robust document sign-off workflows.

---

### "User-Friendly Platform with Great Reports, but Limited Birthday/Anniversary Tracking"

- Overall rating: 4/5
- Reviewer: Alicia E.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Great for Self Starters. This is also great program to have new users in Human Resourcing. When implementing new features too is short notice.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy Call IN Customer Support Platform is user Friendly. Great Downloadable Reports Verified Current User

#### Cons

Anniversary and Birthday Reporting is lacking where JOBS is added to the report. Lack of self submit Special Payrolls

---

### not impressed

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

clunky. I felt like the account reps are switched a lot. As soon as you ask for something you get a new rep and the new rep knows even less and has less feedback for improving the job listing than the previous rep. Might as well just use AI yourself.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

They post to a bunch of different sites to get candidates. I did hire two techs from the resumes they produced but had more and better luck on my own.

#### Cons

The billing is confusing. I wanted to start an ad and they started billing me as soon as I emailed saying I wanted to start even though it took 12 days for the ad to go live. A good chunk of that time I was waiting for the company to respond. That doesn't seem right to me. Of the techs I have hired, I have had more luck from my own job ad on a job board I posted using AI....

#### Vendor response

Hi there, Thank you for sharing your feedback. We’re glad to hear you were able to hire two techs through the candidates provided, but we’re very sorry to learn about the billing confusion and your experience with account support. That’s not the level of service we aim to deliver. We’d really appreciate the opportunity to look into this further and address the concerns you’ve mentioned. If you’re open to it, please reach out to us at reputation@isolvedhcm.com so we can assist you directly. Thank you again for taking the time to provide your feedba

Replied December 2025

---

### iSolved is an ever-evolving platform that adheres to their partner and client's needs

- Overall rating: 4/5
- Reviewer: Kirsten S.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall iSolved has the cleanest layout, more options/configurations, and is user friendly compared to other providers. iSolved stays on top of fraud protection and constantly improves pages and functions which aids in client retention.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

iSolved has many features that triumph other payroll software's. The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease. iSolved is very user friendly, allowing our clients to feel at ease after hopping on board. I love how there is an iSolved University partners/SB Users/clients to learn and find quick help videos and articles. iSolved has it's own community where we learn from others and come together as one.

#### Cons

While I loved how iSolved is constantly releasing updates and fixes, they often break other things in the process. There are neat updates they release, however it seems like aesthetic updates make up the majority. There's been a few things on the idea portal that would benefit most service bureaus/partners, yet it seems to be a slow process to get our voices heard.

---

### Human Resources Clerk

- Overall rating: 5/5
- Reviewer: Valery B.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience I would say it was very good, the customer service was always great . They were always one phone call away.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The website was very user friendly, even if you were new to the system you could navigate your way around it.

#### Cons

The reason that I dislike Isolved was because it did not have a lot of tracking and report features that my company needed.

#### Vendor response

Thank you so much your review Valery!

Replied December 2025

---

### Isolved Taco Bell Heros Survey

- Overall rating: 5/5
- Reviewer: Melissa R.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Amazing and I can't wait to keep learning I will iaw this for as longer as I can and earn as many certifications.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The courses and the certificates..the articles and the heros rewards for employees. It's an amazing opportunity.

#### Cons

There is a lot of info I like it but it's hard to get through it all of it. I think eventually I will tho.

---

### A Versatile and Robust Software Platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

An incredibly versatile and robust software platform that conforms to the needs of its users, and the support and education they provide is stellar.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

isolved is remarkably robust and versatile, and it is able to be tailored to the unique needs of each of our diverse clients.

#### Cons

There is a bit of a steep learning curve, that is aided by the large amount of resources on isolved University, though some articles are a bit outdated.

---

### Streamlined, Scalable, and Supportive: isolved Delivers

- Overall rating: 5/5
- Reviewer: Melanie Z.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Our experience with isolved has been largely positive. It offers a robust, all-in-one HCM platform that has allowed us to streamline payroll, benefits, and employee management into a single system. Once the setup and initial learning curve are behind you, the system becomes a powerful tool for automating processes and reducing manual effort. The support we receive and the system’s continuous evolution have made it a valuable solution for our HR needs. With the right internal processes and ongoing training, isolved has the potential to significantly enhance efficiency and accuracy across the employee lifecycle.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The people You can find similar features in other software, but you won’t find the same people. The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes, or improving the employee experience. They’re more than a vendor—they’re a partner. All-in-One HCM Solution Payroll, benefits, time tracking, onboarding, talent acquisition, and more all in one place.Great for reducing the need for multiple systems. User-Friendly Interface The classic view is simple and straightforward for experienced users. The new Adaptive Employee Experience (AEE) is modern and mobile-friendly. Customization & Automation Ability to set up automated workflows like acknowledgements, salary changes and job title changes. Strong Compliance Support Helps with ACA tracking, COBRA administration, FMLA administration and other compliance reporting. Great Customer Support Our support team often go beyond just answering questions—they help troubleshoot and problem-solve.

#### Cons

Tax Support The payroll tax team can be slow to respond, and it often takes multiple follow-ups to resolve a tax notice. Timeliness and communication could be improved in this area. Limited in Certain Views/Features The AEE version still doesn’t support everything Classic does. Our supervisors/managers often toggle between the two views.

---

### Happiness in a Payroll Program

- Overall rating: 4/5
- Reviewer: Kari B.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

In going from an older platform to iSolved I really see how much I was struggling to get done. From finding reports to processing payroll, everything is so simple. And the ability to search for the section I am needing or review the section in the University has been incredible!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The easy access to just about any piece of information I am looking for. From the client tax status, to their TOA policy, to locating individual Employee information. Everything is located right where you would expect it to be and not hiding in some random section.

#### Cons

For me, it would be nice to be able to put a note on the individual employee on the payroll processing screen. For example, if a different rep needs to step in due to an absence or what have you, and you needed to make a withholding correction or some other change, it would be nice to have a flag for the processing rep to see and note the change so it is not missed.

#### Vendor response

Thanks, Kari. We’re so glad isolved has made things simpler for you. It’s great to hear the platform and University resources are helping you get things done more easily!

Replied August 2025

---

### Isolved is a great Payroll Software

- Overall rating: 5/5
- Reviewer: Brynne M.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ease of the system and the report capabilities. It's great that time can be imported. Customer support is fast and extremely helpful.

#### Cons

I find that the expense module lacks reporting which would make the module a lot more helpful for clients.

#### Vendor response

Thank you so much your review Brynne!

Replied December 2025

---

### Love using this program

- Overall rating: 4/5
- Reviewer: Maren L.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Amazing very smooth to use the ease of going through the program and setting things up was very nice

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was easy to work easy to navigate easy to train on and teach loved the customer support and it was an amazing value for the money

#### Cons

Didn't really have any negative things regarding I solved could have had less clicking to get to certain spots

---

### User Friendly

- Overall rating: 4/5
- Reviewer: Melody D.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, Isolved has many features, yet it is very useful and comes in handy. With that being said, it is different than other systems in the best way possible.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I enjoy how organized this website is. It is easily manageable with tons of features. In sum, it is user

#### Cons

The Cons would be the occasional lags when the site is down. It tends to take much time when it does happen.

#### Vendor response

Thanks, Melody. We're glad you're finding isolved both useful and unique in the best way. We appreciate you sharing your experience!

Replied August 2025

---

### isolved people cloud review

- Overall rating: 4/5
- Reviewer: diamond s.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and documents at the employees readiness

#### Cons

a lot of technical glitches with the app. constantly boots you out, doesn't let you log in or says you punched and ends up double punching

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isolved Reviews, Pros and Cons - 2026 Software Advice