SwipeClock Workforce Management Software

4.46 / 5 (24)

About SwipeClock Workforce Management


TimeWorks Plus from Swipeclock is a cloud-based time and attendance management solution suitable for businesses of all sizes and industries. It allows users to clock in and out, prepare timesheets and process payrolls. 

TimeWorks supports a range of data collection options including mobile apps, traditional software clocks, biometric and fingerprint readers and proximity clocks. It even captures other employee activities including lunch and snack breaks, off time, meetings and more. A scheduled enforcement rule prevents early punches and makes sure employees do not leave before completing their shifts. Employees can also view their schedules, submit timecards for approval, review leave balance, submit time off requests and more.

With TimeWorks, HR administrators can prepare weekly or monthly employee timesheets for processing payroll. The solution integrates with various third-party accounting and payroll solutions to synchronize employee time and payroll data.

Users can raise online tickets through an online support forum or go through their knowledge repository for technical support.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

24 Reviews of SwipeClock Workforce Management

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(15)

4 stars

(6)

3 stars

(2)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 24 reviews

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December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

A HUGE fan

Our firm started using SwipeClock about 2 years ago as a reseller. We now use it for our main front end for all of our payrolls and are switching over existing clients to it.

Pros

The software is cloud based, which makes it very portable. The NEW mobile app and employee portals are an outstanding improvement. The versatility on the back end is awesome as well.

Cons

Since the updates to the mobile app and employee portal there isn't anything I can think of to complain about.

Response from SwipeClock of

Replied December 2018

Thank you for the kind review. We listened to our resellers and clients and made big investments in improving the user experience and updated the look and function for the mobile ap and employee portal. We are not stopping, 2019 will hold many more improvements and integrations.

June 2019

Angela from Veterinary Healthcare Associates

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2019

Swipe Clock ease of use.

Overall experience with swipe clock is good. Ease of use. Great communication. Can leave supervisor messages with in software when your time deviates from what you are scheduled to work. Can request time off, drop & pick up shifts with co-workers. Supervisors can communicate back if time off request are approved or denied.

Pros

The Swipe Clock software is easy to use. Very easy to navigate thru everything.

Cons

I do not have anything I like the least about the Swipe Clock software. Just an idea but maybe set up an alert so that when you clock out for the last time during a pay period it reminds you to approve your time card.

February 2018

Anne Marie from Abacus Payroll

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

A+ Customer Service and user friendly system.

Would recommend to anyone looking for a time keeping system.

Pros

It's easy to use and if there is an issue customer support is quick to respond. Like that they have different programs to choose from that allows us to better support our clients.

Response from SwipeClock of

Replied February 2018

Anne Marie - Thank you for being a valuable partner of SwipeClock. We love to help add value to your offering. We have experienced over the sixteen years of supporting partners, that Payroll Service companies that use SwipeClock Time and Attendance increase their payroll client longevity from 2 1/2 years to over 5 years. That's value!

February 2018

Kevin from Purelements An Evolution in Dance

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Awesome! progressive and just a relief.

Time is money and Swipeclock has definitely reduced our time of dealing with hours for employees we can focus on getting other financial things done. Its almost as we can now afford a new person.

Pros

I love the how easy it is to make supervisors see their staff that they are in charge of. I absolutely love how it works with our HR platform which is BambooHR and they seamlessly talk to each other to pull out PTO and employee information so there is no double entry. The app is incredibly simple for staff so the learning curve is not wide at all.

Cons

I wish there was a API for our payroll company (ADP). So we have to download hours as a csv file then upload to ADP. Still no where as bad as what we were doing before, but I wish we didnt have to.

Response from SwipeClock of

Replied February 2018

Kevin - Thank you for the kind review. So glad to hear your using it with BambooHR. ADP will most likely never build an API with us, because they consider us competitors, but hey, thanks for helping to spread the word that it's a great alternative to their time and attendance solution. Please make sure to subscribe to our blog for other great annoucments and helpful advice. https://www3.swipeclock.com/blog/

February 2018

Jeffrey from Small Business Accounting and Tax LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Very efficient

Saves me lots of time on payroll hours entry.

Pros

It's very comprehensive and can pretty much do anything that you would want it to do. Also, with the new updates it has a very clean interface. Also, integrates well with my payroll software.

Cons

Customizing the preferences and some of the features can be pretty time consuming and aren't always the easiest to figure out.

Response from SwipeClock of

Replied February 2018

Jeffery - Thank you for your nice review. We have been spending alot of resources, including purchasing Shugo Hub, to continue improving the employee and supervisor interface. There are more improvments coming. Please check out our product pages at https://www3.swipeclock.com/products/workforcehub/

April 2018

David from Cornaby Railing & Powdercoating

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

It is very easy to use.

Pros

We use the report to do job costing and with swipe clock it is very simple and easy. I would definitely recommend it.

Cons

I don't like that you can enter just any number for a job code, so sometimes people don't enter the right job number.

Response from SwipeClock of

Replied May 2018

Thanks for the great review and comments. Some of our clients use our advance scheduling product, Time Simplicity, with our TimeWorks plus to have the employee's scheduled tied to particular job. This works for well for dynamic schedules.

February 2018

Jessica from KastRock Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great time tracking

Pros

This software is very easy to use. Reports are great for payroll and the customer service is great! I highly recommend swipeclock.

Cons

The only additional thing would be to have an app for cell phones.

Response from SwipeClock of

Replied February 2018

Jessica - Great review. Thank you! I have some awesome news for you. We have an AP! we offer one for both Android and Apple. Also many people prefer to use our Inteligent Clock by accessing it from your browser and book marking it. Any way you want it we have it. :) https://www3.swipeclock.com/blog/timesimplicity-mobile-app-simplified-login-access/ https://www3.swipeclock.com/blog/the-app-that-saves-time-timeworks-mobile/ https://clock.payrollservers.us/#/clock/web/login

February 2018

Michael from Solution Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

February 2018

Great product, very functional (more than we actually use) and great support.

Pros

The software was easy to use and features where intuitive. Also found there was plenty of variety of features to cover every point of data we were trying to capture.

Cons

Although the software works great, it would be really nice if it was priced a little more competitively.

Response from SwipeClock of

Replied February 2018

Michael - Thank you for the nice review. We appreciate the business. We continue to improve and add features to the product. Unlike a lot of our competitors who buid it once and forget about it, we are continually adding functionality that help you stay current with times and laws. Please stay up on the latest by subscribing to our blog. https://www3.swipeclock.com/blog/

November 2018

Sarah from sjcc

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

2.0

Functionality

1.0

November 2018

This time keeper is time consuming.

Its sub par and somewhat arcaic .

Pros

The presentation on the screen is organized, clean looking, and there is definitely an ease of use to it--once you know what you're doing.

Cons

All it does it store punch times. I wish I could tell the program a little more about that staff member so that it could run reports for me based on the information it has. I find myself using excel spreadsheets and compiling my own data which is something I think that a time keeping system should be able to do.

Response from SwipeClock of

Replied December 2018

I think we can do better. Our product is usually getting the opposite repsonse. We get told it has way to many bells and whistles. When your software does 1,500 different functions we usually need to help the client narrow it down to the most important goals they are trying to accomplish with the product. The strength to the software is that it can be so customomized that it adds functionality to your payroll software that it can't do. We can help you get this working the way you need to. Please reach out so we can address this with you. We also just improved and updated the user interface, employee portal, and mobile app. I believe we can improve your experience. Thanks for sharing your experience.

February 2018

dorei from Bigelow Family Home Care

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

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