Saves me lots of time on payroll hours entry.

It's very comprehensive and can pretty much do anything that you would want it to do. Also, with the new updates it has a very clean interface. Also, integrates well with my payroll software.

Customizing the preferences and some of the features can be pretty time consuming and aren't always the easiest to figure out.

With hourly employees clocking in and out of different projects all day while out in the field, a mobile timecard solution is a necessity. No timekeeping solution is perfect, but TimeWorks does very well for us. Employees can choose what department to clock into, submit time off requests, and review their entire timecard. Fixing errors on the administrator end could not be easier. I love the option to make Employee Groups, making the preparation of departmental reports very quick and easy.

As the administrator, I love how easy it is to review and modify employees' timecards, either by reviewing all punches for the day in a single screen or by looking at the entire pay period by employee.

The reports are still a little lacking - when preparing detail reports by department, the department name gets cut off, meaning that I have to manually find/replace each one before sending to managers for approval. There seems to be no way to fix this.

Experience was bad and negative

integration was awful, product interface is clunky.

I hated everything about it. I was misled during the first call and then integrations dropped the ball multiple times. Never contacted me when i had questions and billing was a mess. I was charged erroneously multiple times.

Our firm started using SwipeClock about 2 years ago as a reseller. We now use it for our main front end for all of our payrolls and are switching over existing clients to it.

The software is cloud based, which makes it very portable. The NEW mobile app and employee portals are an outstanding improvement. The versatility on the back end is awesome as well.

Since the updates to the mobile app and employee portal there isn't anything I can think of to complain about.

Overall experience with swipe clock is good. Ease of use. Great communication. Can leave supervisor messages with in software when your time deviates from what you are scheduled to work. Can request time off, drop & pick up shifts with co-workers. Supervisors can communicate back if time off request are approved or denied.

The Swipe Clock software is easy to use. Very easy to navigate thru everything.

I do not have anything I like the least about the Swipe Clock software. Just an idea but maybe set up an alert so that when you clock out for the last time during a pay period it reminds you to approve your time card.