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GoCo vs Rippling
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.9 / 5
Value for Money
4.6 / 5
4.8 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
November 5, 2024
March 26, 2025
Pros/Cons
Pros
- GoCo has been a great addition to our HR department. It does a nice job of holding employee information, payroll, benefits, employee handbook and notes can be entered, as well.
- Overall the customer service and care has been amazing and this is a company that is continuously growing and adapting.
- I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy.
Cons
- Very dishonest sales practices. Absolutely would stay away from this product as there are reputable and functional alternatives available.
- The only thing that I dislike about Goco is the way it gets buggy sometimes, especially their new features.
- From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver.
Pros
- I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
- Rippling makes dealing with employee management easy and fun. I very much enjoyed the streamlined nature of the product and how easy it is to understand.
- It is very easy to use and the features and tools it offers are superb and easily understood by the user. It is a Great product at a very decent price.
Cons
- This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
- Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
- Probably more of our problem, but the birthdays are not up to date.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
35 Recommendations
170 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
